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PC Rush Seller Profile 888-205-7777EXT2 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from PC Rush See all products from PC Rush was established in 1998 as an online retailer to provide a full spectrum of products to corporate and consumer users. is owned by ATMAN Inc. carries over 300,000 products from manufacturers such as HP, Cisco, Lenovo, Canon, Microsoft and hundreds more. We offer a complete selection of business and consumer products: Printers, Laptops, Tablets, All-in-Ones and Desktop computers, Switches and Routers, Scanners, Projectors, LCD TV & Monitors and so much more. maintains a 5 star customer service and satisfaction rating. The company's web site has been ranked among the Internet retailer's "Top 30 Online Retailers."

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (592 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 421 Reviews
Good Rating + 4 91 Reviews
Average Rating + 3 24 Reviews
Poor Rating + 2 8 Reviews
Very Poor Rating + 1 48 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 8/9/2015

Rating + 5

Awesome seller!

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Order Date : 7/27/2015

Rating + 1 Unwilling to RMA shipping damage

An order came in with obvious shipping damage. Had to request the RMA several times and get a newegg rep involved to get a response from the seller. Then got an RMA "approval" from PC Rush, but no call tag. Days later was informed I needed to submit pictures of the product damage, intact box, and measurements before they can issue the RMA. It was 10 business days before we were emailed a call tag with return instructions. Do not buy from third party sellers!

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 6/29/2015

Rating + 1 Rosewill 2-port USB 3.0 PCIe card

Rosewill is an excellent brand. However, I have upgraded XP to SP3, Installed and uninstalled card and mobo drivers, cleaned and defragged, reinstalled the opsys. I have removed and reseated the card. Flashing the BIOS is next.

Haven't gotten it to work yet. If anyone has any helpful hints, bring them on, please.

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 7/16/2015

Rating + 5 shipping

VERY fast shipping...

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 7/4/2015

Rating + 5 weekend ordering & processing on quality products

Saturday order processed over weekend 3rd business day quick delivery on MAXELL CD/DVD SLEEVES100PK. Bought Brand Name product and received Brand Name quality. I won't hesitate to order again.

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Order Date : 7/2/2015

Rating + 1 terrible

sent one can that was completely empty!

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 6/20/2015

Rating + 1 Hurting newegg's rep

Ordered some blank DVDs on 6/20, got them on 6/30. Shipping was supposed to be "5-7 days", but honestly this is the first item I've ordered from newegg that EVER took more than 3-4 days to arrive. In today's market, 10 days is unacceptable! Shipping time and price are the main reason I look here when I need electronics. I will avoid this seller in the future.

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 6/3/2015

Rating + 5 PC Rush is a 5 Star Seller

Package arrived on time, packaged properly and in excellent condition.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 5/15/2015

Rating + 1 Verbatim 97784 Red 1 x Wheel USB 2.0 RF Wireless Optical Design Mouse

I ordered this optical mouse and it went defective the 2nd day I started using this product. It was around $20 so it wasn't a total loss and PCrush said they would refund me the item at my own cost of shipping. So now I have to pay shipping to get my money back.

If you want a solid optical mouse I wouldn't risk ordering from PCrush because of their high defective rate on cheaper products.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 4/14/2015

Rating + 5

Speedy shipping, safely packaged, arrived in perfect condition. Excellent seller. A++

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    If for any reason you are dissatisfied with your purchase return the unwanted product within 30 days from the original invoice date. Product returns subject to industry standard 15% restocking fee. Shipping charges are non-refundable. Replacement cost deducted from refund for open consumable items such as toner, ink, printheads, batteries and media.

    Defective items are eligible for repair/service or exchange directly through the Original Equipment Manufacturer at no cost to you.
    Please contact the Original Equipment Manufacturer for warranty entitlement policies. Returns due to technical malfunction can only be accepted on items diagnosed defective by the Original Equipment Manufacturer's Technical Support Department.
    Product returns result in unavoidable shipping costs paid to freight carriers and restocking or handling fees charged by the manufacturer. These charges provide no benefit to and are entirely beyond our control. The Customer Care team stands ready to assist with manufacturer's warranty service, exchange and repair if any item proves defective.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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