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Seller#: 0UHOPTYVYWMAGQ35D

PC Rush Seller Profile 888-205-7777 Email This SellerEmail This Seller  See all products from PC Rush See all products from PC Rush

pcRUSH.com was established in 1998 as an online retailer to provide a full spectrum of products to corporate and consumer users. pcRUSH.com is owned by ATMAN Inc. pcRUSH.com carries over 300,000 products from manufacturers such as HP, Cisco, Lenovo, Canon, Microsoft and hundreds more. We offer a complete selection of business and consumer products: Printers, Laptops, Tablets, All-in-Ones and Desktop computers, Switches and Routers, Scanners, Projectors, LCD TV & Monitors and so much more. pcRUSH.com maintains a 5 star customer service and satisfaction rating. The company's web site has been ranked among the Internet retailer's "Top 30 Online Retailers."

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (51 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 34 Reviews
newegg
66%
Good Rating + 4 4 Reviews
newegg
8%
Average Rating + 3 1 Reviews
newegg
2%
Poor Rating + 2 1 Reviews
newegg
2%
Very Poor Rating + 1 11 Reviews
newegg
22%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Mike
Order Date : 8/12/2013

Rating + 1 Fraudulent listing

List items as having 3 year warranty, they actually only have a 1 year, then they offer pretty much nothing to make it right. Do not purchase from this seller.... BEWARE!

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N/A
Order Date : 2/21/2014

Rating + 1 Stain on neweggs reputation

This seller is terribly slow at shipping. Took them almost 5 days to charge and ship not counting the weekend. Do not buy from these people if you can get the same item somewhere else even if it is a little bit more expensive.

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Metal Aria
Order Date : 1/30/2014

Rating + 5 Fast delivery, product is great!

I was very happy with my purchase experience with PC Rush. They lived up to their name. :-) My product arrived in an expedient fashion and was exactly what I ordered. Thank you for making eCommerce so easy!

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andy
Order Date : 1/6/2014

Rating + 1 Oh, crud!

Fool me twice, shame on me. I'd been buying the same product from PC Rush for over two years. Then all of the sudden my shipments got sent to the next town over. It took several phone calls to sort the whole thing out. When I tried a second time, I got the same result. "I'm Out!"

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ATC
Order Date : 1/3/2014

Rating + 1 PC RUSH

Very disappointed with the Lack of communications as well as their customer service. Although this was a Push thru New Egg. PC Rush was slow in Shipping as oi paid for 2 day and received this package 4 days later. Tried to cancel the order prior to shipping but they refused to help me or tell me when the product they had in stock would ship. My issue is with PC RUSH as Newegg is an Excellent company to do business with and their customer service tried to help me as much as they could.

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N/A
Order Date : 12/22/2013

Rating + 5

great price, Very fast shipping on a holiday week. very pleased

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Vic
Order Date : 8/20/2013

Rating + 2 Slow shipping

This items is a USB thumb drive. It weighs only a few ounces. PC Rush shipped it either FedEx or UPS Ground, which took at least 1 week. They cold have sent it Priority Mail for less money and it would have arrived in 2 to 3 days. They also provided poor notification of the the item would be ready to ship. All in all, a poor experience and one I will not repeat.

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N/A
Order Date : 7/8/2013

Rating + 1 recent purchase

Took over 10 days to arrive yet paid $6 freight USPS would have it here in 3 days for $5 . Package was left out in weather over 1 week due to late delivery . NO SPECS OR INSTRUCTIONS INCLUDED , Wires were small and fragile on product and poorly constructed Chinese JUNK

0 out of 1 people found this review helpful. Did you? Yes No

cyn
Order Date : 6/26/2013

Rating + 4 Item great, shipping not great

The dvd player is exactly what I was looking for. Great features for a great price.

However, they put the wrong name on the shipping label, so the FedEx delivery was rejected at my office. I asked FedEx to hold it at their center, and fortunately they could identify it by tracking number. Otherwise, it would have ended up returned to the seller.

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XIAIX
Order Date : 4/12/2013

Rating + 5 Great service

Fast and accurate service. Very well done.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    If for any reason you are dissatisfied with your purchase return the unwanted product within 30 days from the original invoice date. Product returns subject to industry standard 15% restocking fee. Shipping charges are non-refundable. Replacement cost deducted from refund for open consumable items such as toner, ink, printheads, batteries and media.

    Defective items are eligible for repair/service or exchange directly through the Original Equipment Manufacturer at no cost to you.
    Please contact the Original Equipment Manufacturer for warranty entitlement policies. Returns due to technical malfunction can only be accepted on items diagnosed defective by the Original Equipment Manufacturer's Technical Support Department.
    Product returns result in unavoidable shipping costs paid to freight carriers and restocking or handling fees charged by the manufacturer. These charges provide no benefit to pcRUSH.com and are entirely beyond our control. The pcRUSH.com Customer Care team stands ready to assist with manufacturer's warranty service, exchange and repair if any item proves defective.
RMA instructions
    Return Process
    pcRUSH.com cannot accept any product return without first receiving a completed RMA Request Form. Manufacturers are the definitive resource for the products they design, develop, fabricate and service. Once an item has been diagnosed as defective by the manufacturer please provide the Case ID number or Issue Number when submitting an RMA Request Form.
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