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Seller#: 0UHOPTYVYWMAGQ35D

PC Rush Seller Profile 888-205-7777EXT2 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from PC Rush See all products from PC Rush

pcRUSH.com was established in 1998 as an online retailer to provide a full spectrum of products to corporate and consumer users. pcRUSH.com is owned by ATMAN Inc. pcRUSH.com carries over 300,000 products from manufacturers such as HP, Cisco, Lenovo, Canon, Microsoft and hundreds more. We offer a complete selection of business and consumer products: Printers, Laptops, Tablets, All-in-Ones and Desktop computers, Switches and Routers, Scanners, Projectors, LCD TV & Monitors and so much more. pcRUSH.com maintains a 5 star customer service and satisfaction rating. The company's web site has been ranked among the Internet retailer's "Top 30 Online Retailers."

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1,499 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1,106 Reviews
newegg
73%
Good Rating + 4 220 Reviews
newegg
15%
Average Rating + 3 59 Reviews
newegg
4%
Poor Rating + 2 26 Reviews
newegg
2%
Very Poor Rating + 1 88 Reviews
newegg
6%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Christopher C.
Order Date : 5/25/2016

Rating + 2 Shipping Sucks

Who the hell would ship a $400.00 motherboard halfway across the country in the (P)oint (O)f (S)ale retail box ONLY?.. These guys... That's who...

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Paul T.
Order Date : 5/1/2016

Rating + 1

There is no connection for a VGA monitor and it does not come with a VGA card.
For some reason it could not detect any memory, thus, I had to return it.

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Dejan D.
Order Date : 4/28/2016

Rating + 5

A+!!! Would buy from again!!!

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Mitchell C.
Order Date : 5/14/2016

Rating + 1 Extremely dissatisfied - Poor processing. Poor support.

Is it possible to give negative eggs?

My wife and I received a nice tax return this year, so we decided to upgrade her PC. We bought all of pieces on Newegg on a Sunday. Estimated delivery 4-7 days. We received all the components on the next Wednesday. Everything except the case. I checked my order on the website, and PC Rush had not charged our card yet for the case. I contacted Newegg customer support, they told me since it was a Marketplace Seller they could only put me in contact with them to resolve the issue. I did not hear from PC Rush until 72 hours later. When they finally responded, they only repeated the information from the tracking that I received on Thursday. Telling me "standard ground" can take 7-10 days, and that they used USPS.

In this day and age, how is it possible for it to take 12 days (!) to ship something from California to Colorado?

I find my experience with PC Rush extremely frustrating. I am displeased with their support. I am displeased with their processing. And it makes me sick that Newegg would allow such abysmal service on their site.

Save yourself the headache, steer clear of PC Rush. Spend your money with Prime. A few dollars more, but it guarantees fast shipping and HELPFUL support.

0 out of 1 people found this review helpful. Did you? Yes No

Camilo F.
Order Date : 4/25/2016

Rating + 5

Fast transaction , even faster delivery, great to do business with.

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Norman R.
Order Date : 4/29/2016

Rating + 5 Needed fast and delivered

I was building a server for a customer and need the RAM fast and it was delived and worked perfectly.

Thanks

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joan T.
Order Date : 4/28/2016

Rating + 4 Good

Newgg has the board for sale but it came from someone else. The bios was a little hard to over clock. I have it running now at 4.5. I have not tried to clock it any higher. Have not used the wifi, corsair memory (22GB) was recognized immediately once I hit XMP. Have not run prime 95. I would have given it 5 stars but some of the software is not that great otherwise ASUS has been very good mobo. Samsung 850 evo tv excellent. Have not played any games yet. Installed an old W7. Had to call Microsoft for new key. Also, get W7 stand alone update and do not download Microsoft visual 205 update as it will stop your pc from updating.

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Anonymous
Order Date : 4/28/2016

Rating + 5

Seller shipped real fast and I received a tracking number. I received what I ordered and in the allotted time.

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Willy S.
Order Date : 4/22/2016

Rating + 5 Everything works fine. And good grapihics card.

Perfect gaming machine! And this replace my nMedia HTPC 1080P - Low Profile EVGA Geforce GT 740 for Mini ITX case.

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Anonymous
Order Date : 4/26/2016

Rating + 3 Quick shipping, not so fond of packaging

Ordered a motherboard, it came as a bare board in the anti-static bag that was re-sealed with a piece of scotch tape. While this could be a result of seller ensuring boards aren't D.O.A. there is no indication of that either in product description (e.g. all products tested for functionality before sale) or a note in the box. Board was wrapped nicely in protective bubble wrap, which saved it from Fed-ex's best efforts to reduce it to bits. All parts from the motherboard box were in the shipping box, but no original box from MB manufacturer was present.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    If for any reason you are dissatisfied with your purchase return the unwanted product within 30 days from the original invoice date. Product returns subject to industry standard 15% restocking fee. Shipping charges are non-refundable. Replacement cost deducted from refund for open consumable items such as toner, ink, printheads, batteries and media.

    Defective items are eligible for repair/service or exchange directly through the Original Equipment Manufacturer at no cost to you.
    Please contact the Original Equipment Manufacturer for warranty entitlement policies. Returns due to technical malfunction can only be accepted on items diagnosed defective by the Original Equipment Manufacturer's Technical Support Department.
    Product returns result in unavoidable shipping costs paid to freight carriers and restocking or handling fees charged by the manufacturer. These charges provide no benefit to pcRUSH.com and are entirely beyond our control. The pcRUSH.com Customer Care team stands ready to assist with manufacturer's warranty service, exchange and repair if any item proves defective.

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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