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Seller#: 0UH8ISD12CZIV1A14

PDS Online Seller Profile 310-893-0000 Email This SellerEmail This Seller  See all products from PDS Online See all products from PDS Online

PDS Online is an international company with headquarters in sunny California. Items carried range from general merchandise, office products, promotional goods, and apparel + accessories.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (3 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
newegg
34%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
33%
Very Poor Rating + 1 1 Reviews
newegg
33%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
PT
Order Date : 4/18/2014

Rating + 5 Amazing Seller!!!

Wonderful experience! Fast Shipping and very well described item. Highly recommend and will surely buy again!

Did you find this review helpful? Yes No

360
Order Date : 8/16/2013

Rating + 1 sent a wrong package

I order a curtain, and they sent me some socks, after I request a refun, they said they will ship out my curtain, but no more respose..

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Items may be returned within 30 days from the date of the order. If a return is not due to manufacturer's defect or seller error, there will be a 15% restocking fee, and you will be responsible for all return shipping costs.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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