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Perf-Moto Seller Profile 616-494-0103 Email This SellerEmail This Seller  See all products from Perf-Moto See all products from Perf-Moto

Fulfill your needs for Motorsports Apparel, Parts, & Accessories. If you don't see an item we can list it for you. Please call 616-494-0103

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (17 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 10 Reviews
Good Rating + 4 2 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 5 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 9/29/2014

Rating + 1 lousy seller

took 5 days to ship, no response to emails to the seller. I will never buy from this seller ever again and you shouldn't either

Did you find this review helpful? Yes No

Order Date : 3/6/2014

Rating + 1 No response what so ever

Contacted the seller via 2 different avenues multiple times and no response and could not receive an RMA number to return my item. Buy with caution... cannot return

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Order Date : 5/30/2013

Rating + 1 Can't believe people like this exist

I ordered a tank bag from this buyer and it was quite a deceiving listing. I wanted magnets on it and the description says that it came with either straps or magnets. There was no way to order EITHER/OR it was just the tank bag. On the listing there were 4 pictures. 3 OF WHICH WERE PICTURES OF A MAGNETIC TANK BAG. So I ordered it expecting A MAGNETIC OR STRAP TANK BAG. From the description it was implied that you could remove the straps and just use the magnets or vice versa. Upon arrival of the bag, there were no magnets. I call newegg and they redirect me to Perfmoto. He says that he sees the misunderstanding and if we will just print out an rma and ship it back he'll take care of the shipping and even give us the right back for no cost extra because of the misunderstanding. Well a few days later he goes back on his word and now I'm paying an extra 20$ to ship back a bag that was the wrong bag and he's trying to get me to pay another 20$ for the correct bag. Doesn't belong on newegg.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 3/23/2013

Rating + 5

Great return process, same day RMA and great to deal with. Excellent cusomer service, which is hard to find.

0 out of 2 people found this review helpful. Did you? Yes No

Order Date : 3/23/2013

Rating + 5

Fantastic customer service, items were packaged very well.

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Order Date : 3/23/2013

Rating + 5

Itms were shipped in a timely manner. I ordered a wrong set of tires and they worked with me to get the right set of tires and helped offset return shipping costs. Will do business with them repeatedly, customer service goes a long way.

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Order Date : 1/29/2013

Rating + 1

Product did not fit my 2013 BMW S1000RR. SADDLEMEN GEL-CHANNEL TRACK-CF SEAT 09-12 BMW S1000RR. Corner of seat was also loose and bent. I was highly upset about the situation and threw the seat away.

1 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 12.00%

RMA Policy
    No fee for exchanges. Returns will be charged a 12% restock fee and shiping charges, if charged, are not refunded.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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