Performance Parts Place Seller Profile
000-000-7777
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Review Summary
(9
Reviews
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5 Reviews |
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| Good |
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3 Reviews |
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0 Reviews |
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0 Reviews |
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| Very Poor |
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1 Reviews |
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| Reviewer | Seller Review |
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5/18/2013 9:36:48 AM
These are the wrong air filters, they don't fit at all.
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6/20/2012 12:31:49 PM
My items arrived in perfect conditon and right on time.
I think the shipping charges would have been less if the USPS was used instead of FedEx.
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Standard Return Policy
- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 15.00%
RMA Policy
- Return Policy Terms and Conditions : If you are in need of a return you must contact UltraRev within 7 Days of receiving the item. Condition must be unused and in re-sellable condition in order for the manufacturer to release a return number. Absolutely NO return or exchange will be accepted on merchandise that shows signs of having been used, installed, or mounted. NO returns will be accepted on special ordered products. ALL return instructions must be followed promptly, any products returned without a Return Authorization Number will be refused. There will be a re-stock fee from the manufacturer direct (25% for most items in unused and in re-sellable condition, subjected to increase by the manufacturer discussion). For exchanges there may or may not be a handling fee from the manufacturer direct which will be enclosed in the return instructions. ALL shipping cost is nonrefundable and may be included in the listed price on eBay. Shipping cost of the replacement item must be paid by the consumer direct. At the current time, we are subject to the manufacturer’s direct timetable for returns but do our best to service our consumers in the most timely fashion available to us. If a return is needed because of a error made by the manufacturer or UltraRev direct, the consumer will not be subject to any fees, UltraRev will pay to ship and correct the issue and work eagerly to correct this issue as fast as possible for our consumers as Customer service is our number one concern here at UltraRev.
Shortage and damage claims : Shortage and damage claims must be made within 5 working days from the receipt date. All claims for damaged merchandise must be made with the shipping carrier. Please keep all shipping cartons and all packaging materials for carrier inspection.
Warranty / Defect Claims : All warranty claims must be made through UltraRev prior to shipping the product back. The buyer must first contact UltraRev via phone or email to begin the warranty / defective claim process. A RMA number will be issued of the product is defective or in need of further inspection. We will need the product forwarded to the manufacturer for inspection and testing. If the product is determined to be defective, UltraRev will issue a full refund for the product and all incurred shipping charges. Any labor, installation, transportation and other costs cannot and will not be refunded or compensated.
RMA instructions
