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PerformanceParts Seller Profile 888-251-4252 Email This Seller See all products from PerformanceParts
SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.
Performance Parts is a factory authorized performance center for every part we sell, meaning we buy factory direct and are fully authorized to handle any warranty or service need you may have. Consider us an online speed shop, your one stop performance parts center!
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
The item(s) should be returned in the manufacturer's box (Or your own box) with all original hardware, manuals, and related accessories included. Please use the original outside box if possible. A safely packaged and complete return is less likely to incur damage or restocking fee. It is your responsibility to return new products in new, salable condition.
When shipping your return to us, we strongly suggest that you use traceable United Parcel Ground Service from your nearest staffed UPS facility.
PowerAndPlay.com / PerformanceParts.com cannot be responsible for lost or misdirected returns. All returns must be sent prepaid to the address we give you on the Return Authorization—no collect shipments will be accepted. Insure the returned part for its full value to protect yourself against loss.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.