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Seller#: 0UHOPTYV1U4US4A00

PerformanceParts Seller Profile 888-251-4252 Email This SellerEmail This Seller  See all products from PerformanceParts See all products from PerformanceParts

Performance Parts is a factory authorized performance center for every part we sell, meaning we buy factory direct and are fully authorized to handle any warranty or service need you may have. Consider us an online speed shop, your one stop performance parts center!
Shop our full performance parts, car accessories, and truck power and performance offering. We bring the performance world to your door step, offering all of the top brands, Edelbrock, MSD, Auto Meter, Holley, K&N, SuperChips, Painless Wiring, Comp Cams and dozens more.
Thousands of customers have trusted us as their performance parts source. Make Performance Parts your favorite electronic performance parts store. Performance Parts - The Performance Parts You Need for The Power You Want! Not Auto Parts... Performance Parts

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (4 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2 Reviews
newegg
50%
Good Rating + 4 1 Reviews
newegg
25%
Average Rating + 3 1 Reviews
newegg
25%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Fargo
Order Date : 8/2/2012

Rating + 4 Returns

My first order some how was wrong so a call to newegg was told to call performancepart,which was good help told they would get a return number which 2 days later I got it went to the post office and sent the shocks back with insurance and tracking number the recieved the shocks on Wensday about 1130 today I have not heard a thing.in all poor return policy.when talking to performanceparts I did order the right ones and are on my truck.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Pack carefully
    The item(s) should be returned in the manufacturer's box (Or your own box) with all original hardware, manuals, and related accessories included. Please use the original outside box if possible. A safely packaged and complete return is less likely to incur damage or restocking fee. It is your responsibility to return new products in new, salable condition.
    Ship
    When shipping your return to us, we strongly suggest that you use traceable United Parcel Ground Service from your nearest staffed UPS facility.
    PowerAndPlay.com / PerformanceParts.com cannot be responsible for lost or misdirected returns. All returns must be sent prepaid to the address we give you on the Return Authorization—no collect shipments will be accepted. Insure the returned part for its full value to protect yourself against loss.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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