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Seller#: 0UHZRBI9KKC3EQ187

Perixx USA Seller Profile 510-8085287 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Perixx USA See all products from Perixx USA

Global seller enrolled in Newegg Return Service. Newegg will be responsible for processing RMA and general customer service.

Perixx Computer GmbH was established in Sep 2006 in Germany with the focus in the peripheral business globally. We are specialized in the field of input devices such as keyboard and mouse. The name “peri” represent our focus in the peripheral business, and the double “xx” emphasize the advance of the technology. Within a short period of time, Perixx have already got a good reputation from worldwide user and dealers. With the good success and strong market demand, Perixx also expand its business into US market since 2010.

Our Mission
Perixx want to provide a quality product with good design and competitive price to the market. The product can speak itself with the value that it brings. By cutting the in-effective communication, excessive marketing, and administration cost, Perixx is able to give the margin back to the customer without the sacrifice of good quality and design. Our slogan "Value Creator" explain well about the approach.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (714 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 573 Reviews
Good Rating + 4 87 Reviews
Average Rating + 3 24 Reviews
Poor Rating + 2 9 Reviews
Very Poor Rating + 1 21 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Christopher G.
Order Date : 5/21/2016

Rating + 3 Never Received

This is not so much a problem with the seller as it is with shipping. Fedex said that it was left at the door but people were home and no one knocked. The item was not in front of my door so I never received the keyboard. Too bad too, I was looking foward to using it.

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Michael R.
Order Date : 4/24/2016

Rating + 5 Excellent

I would recommend this product. Excellent product, constuction is solid, a very well lit keyboard, just what I was looking for.

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Order Date : 11/14/2015

Rating + 5 Fast Delivery

Shipped from Cali to Georgia in 2 1/2 days.

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Order Date : 10/26/2015

Rating + 1 Junk

half the keys didn't work and for the price not worth the expense to return

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Order Date : 10/13/2015

Rating + 1 Perixx/Newegg

I purchased a Perixx keyboard through Newegg.The keyboard is fine, but suffice to say, this wasn't a smooth transaction. It was originally shipped by FedEx but somehow ended up in the hands of the postal service. Bad. I had to arrange a re-delivery which required three phone calls and an extra 10 days or so waiting. I won't buy anything from Newegg again.

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Order Date : 2/6/2014

Rating + 5 Awesome!

Just pure greatness!

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Vonley Barr
Order Date : 10/25/2015

Rating + 5 Bluetooth Keyboard

Periboard-807B Nice keyboard, works well with my Samsung TAB3 Tablet. Fast shipping, thank you

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Order Date : 10/16/2015

Rating + 5 packed great

my order was packed really good

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Order Date : 8/5/2015

Rating + 5 Keyboard Arrived As Described!

Nothing but good things to say for this vendor. Item was packed great and it arrived when expected. Than you!

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Order Date : 7/27/2015

Rating + 5 Great Buy

Was curios about the headphones because I have never heard of the company but they r pretty good headphones

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    We offer only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.

    All returns must include the following or it will be rejected and returned back to you at your cost:
    • Product purchased from our Newegg Marketplace store ONLY
    • Original Condition, no physical damage (exclude damages sustained during transportation)
    • All accessories, manuals, warranty registration card, etc.
    • Original UPC/serial# intact on product and on retail package (Proof of Purchase)
    • Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)

    Additional Return Requirements and Policy:
    1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", we will refund the amount of sale.

    2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.

    3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.

    4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.

    5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.

    6. Refund will be issued after our warehouse receives, inspects, and processes your return. We will refund back to your method of payment.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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