Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Sign up today for a 30-day free trial of Newegg Premier
  • Wish List
  • Feedback
  • Help
Search all
Search
Home
Home > 
Review Center > 
Seller#: 0UH8ISD1ALHZ6C40D

Petstruly.com Seller Profile 800-675-9963 Email This SellerEmail This Seller  See all products from Petstruly.com See all products from Petstruly.com

Welcome to PetsTruly.com, online discount seller of animal health care products and supplies for dogs, cats, birds, ferrets, horses, and cattle at wholesale prices and boutique service.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (2 Reviews ):
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
0%
Good Rating + 4 2 Reviews
newegg
100%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes

There is no information available for this seller.

Please check your spelling or try less specific terms.

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    • Returns are accepted only within 10 days of the Invoice date. The initial and return shipping charges are non-refundable.
    • All returns must have a RMA number. No returns will be excepted without receiving prior return authorization. Please write your RMA number on the outside of the return box and on a note with your name and phone number inside the box. No returns will be accepted without an RMA number.
    • Vaccines and other iced items are non-returnable.
    • Returns are subject to a 20% restocking fee.
    • Merchandise must be in an undamaged and re-sellable condition, in its original packaging with no seals broken, and must include all manuals, blank warranty cards, and all the accessories provided by the manufacturer. All returns will be inspected by our return specialist. Partial and/or damaged returns will not receive a full credit. Items damaged during return shipping will receive Partial or No Credit at the discretion of Petstruly.com.
    • Shipping costs are refunded only when the return is the result of our error and the entire order is returned.
    • Returned orders that were shipped free will be charged actual shipping costs.
    • We recommend sending returns by some traceable delivery (tracking or delivery confirmation) and in a secure box. Petstruly.com cannot be responsible for lost or damaged packages.
    • Please allow up to 7 days after receipt of your return for inspection and for our accounting department to review the type of credit being issued.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.