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Seller#: 0UHOPTYV91QP6896D

Pinpoint Mounts Seller Profile 865-671-2020 Email This SellerEmail This Seller  See all products from Pinpoint Mounts See all products from Pinpoint Mounts

Pinpoint Marketing Inc started as a family run audio video accessory distributor in 1996 to a rapidly growing brand of television and speaker mounting products. Introducing the first Pinpoint Mounts product in 2005, the AM-20 speaker mount, we have focused on bringing unique, stylish and high quality mounts to the consumer. The Pinpoint Mounts brand now consists of a full line of TV and Speaker mounts that is the preferred choice for A/V professionals, audio enthusiasts, and recommended by a ever growing number of speaker manufacturers. Focusing on the customers needs, we strive to provide the highest level of quality in our products.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (8 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 6 Reviews
Good Rating + 4 1 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 1 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 5/13/2014

Rating + 1 Pinpoint Mounts Service

I ordered the speaker mounts three weeks ago and have not yet received what paid for. The AM 21 was the product. It may not be entirely the vendor's fault since my mail has been mis-routed. However, for whatever reasons, I have not been contacted by the vendor if the ordered was Returned To Sender. I ordered it through NewEgg, I have an account with NewEgg, so my email address is in a database associated with the purchase. I do not remember if I provided a phone number or not. I am out the costs of the items, and nothing to show for it. It makes wonder if I want to take the chance ordering anything else, if the vendor uses the USPS as their carrier.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    A RMA Number is needed prior to returning any products.Customers may return products for refund or replacement within 30 days of invoice date. Customer is responsible for return shipping. Refunds will be issued on product purchase price less shipping; there are no refunds on shipping charges. If there was no shipping charge on the customer’s original order (Free Shipping) the actual shipping charges will be deducted from the refund. When returns are received for replacement exchange, we will apply the refund amount to the replacement product. Any credits will be applied back to the customer as a refund. If the replacement exchange refund does not cover cost of replacement product, customer is responsible for the difference. Shipping charges may apply to replacement exchanges. There is no restocking fee on orders returned for refund or replacement.
RMA instructions
    Contact us at or by phone at(865) 671-2020 for RMA authorization within 30 days of original invoice date.
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