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Power Warehouse Seller Profile 626-999-5335 Email This Seller See all products from Power Warehouse
Power Warehouse is here to help you obtain the best quality lowest priced replacement laptop battery, Laptop AC adapter, projector lamp, toner cartridge or electronic accessories. We use 100% OEM compatible technology to provide you with the highest quality of products. We specialize in those hard to find products and specialty items, feel free to contact us with inquries.
To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Standard Return Policy
For effective and efficient handling of returns, please note the following:
All returns must have a Return Merchandise Authorization RMA) number. Items without a RMA will be refused and returned to sender. RMA numbers must be clearly displayed on return packages. Please do not mark merchandise. All products must be in original condition and contain undamaged product and serial numbers. All products must be accompanied with original manuals, accessories, and content information intact.
All non-defective products will be charged a restocking fee of 10% of the original purchase price. Original shipping costs are not refundable. Return shipping costs are the responsibility of the claimant. Exceptions may apply.
RMA Refund Days - 30 Days after Invoice
RMA Replacement Days - 60 Days after Invoice
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.