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Seller#: 0UHOPTYVJ28LXWCAC

Pricebreak Seller Profile 877-369-0916 Email This SellerEmail This Seller  See all products from Pricebreak See all products from Pricebreak

We are authorized dealers for everything we sell!

Now approaching our 7th year of operation, PriceBreak.com has established itself as being one of the top online merchants on the Internet. PriceBreak.com has managed to consistently be in the top 1% of all the consumer electronics websites on the Internet by outperforming competitors time after time by setting the standard for pricing, customer service and overall functionality.

Originally a family oriented business, PriceBreak.com is committed to bringing you the consumer, the ease and comfort of finding the products you need at a price that won't break your wallet. Our commitment is to become the most enjoyable shopping experience on the web and provide you with great customer support that's all too forgotten in today’s corporate market. Backed by a strong customer support and sales team, we here at PriceBreak are trained to help you find the best products to suit your needs. All employees are trained with hands on experience.




Brand New Items: If your unit is defective in any way or you simply are not satisfied with your purchase, PriceBreak offers a 30 day satisfaction guarantee.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (66 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 31 Reviews
newegg
47%
Good Rating + 4 5 Reviews
newegg
8%
Average Rating + 3 2 Reviews
newegg
3%
Poor Rating + 2 2 Reviews
newegg
3%
Very Poor Rating + 1 26 Reviews
newegg
39%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
naieve buyer
Order Date : 3/13/2015

Rating + 1 shipping

paid for 2nd day air shipping, arrived via land transportation and the item stayed at a 800+ resident small village over the weekend, several days late, what a waste for my extra shipping cost.

Did you find this review helpful? Yes No

N/A
Order Date : 2/15/2015

Rating + 1

Sales # 273050238
wrong items sent. wanted correct items,. a refund was made instead with no explanation.

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Alan
Order Date : 2/9/2015

Rating + 5 Pricebreak does the right thing

Long-story short... I ordered an item from Pricebreak through Newegg. I was not satisfied when I received the product, so I used the Newegg order-history interface button to "Request RMA from Seller." Pricebreak did not reply, so after a few days I tried to submit again. Pricebreak did not reply again, so I started a support request with Newegg and emailed Pricebreak directly using the order-history "Email Seller" link. Newegg quickly offered to contact Pricebreak; however, Pricebreak replied to my direct email... which leads me to believe that maybe PriceBreak did not receive the RMA requests I submitted using the NewEgg order-history interface button to "Request RMA from Seller" (since Pricebreak responded on the same day to my direct email). Anyway.... once we were able to connect, Pricebreak quickly provided me a full refund. Thank you Pricebreak for your excellent service. Thank you Newegg for offering to assist if needed. 5 Stars to You Both !!!

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Alan
Order Date : 2/9/2015

Rating + 5 Pricebreak does the right thing

Long-story short... I ordered an item from Pricebreak through Newegg. I was not satisfied when I received the product, so I used the Newegg order-history interface button to "Request RMA from Seller." Pricebreak did not reply, so after a few days I tried to submit again. Pricebreak did not reply again, so I started a support request with Newegg and emailed Pricebreak directly using the order-history "Email Seller" link. Newegg quickly offered to contact Pricebreak; however, Pricebreak replied to my direct email... which leads me to believe that maybe PriceBreak did not receive the RMA requests I submitted using the NewEgg order-history interface button to "Request RMA from Seller" (since Pricebreak responded on the same day to my direct email). Anyway.... once we were able to connect, Pricebreak quickly provided me a full refund. Thank you Pricebreak for your excellent service. Thank you Newegg for offering to assist if needed. 5 Stars to You Both !!!

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N/A
Order Date : 2/5/2015

Rating + 1 You will never get a refund from this company

You will never get a refund from this company
They shipped me the wrong item. I have been trying to get a refund for 25 days now. So far NewEgg has opened 2 call tickets that both take 7 business days each. DO NOT ORDER FROM THIS COMPANY.

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N/A
Order Date : 2/24/2015

Rating + 1 Seller sent wrong item, no communication

Received the completely incorrect item on our order. Requested an RMA - No response from seller. No RMA. No Refund. No Replacement. Nothing.

Terrible.

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N/A
Order Date : 2/5/2015

Rating + 1 Not delivered - Snow?

I haven't received my package yet. It looks like it was handed off from DHL to the US Post office and is sitting in New Jersey. I suspect it's blizzard related. The real problem is when I asked what was going on, it took over a week for NewEgg to get back to me and it was to ping Pricebreak asking them to get back to me. That's not great accountability.

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Sean
Order Date : 2/5/2015

Rating + 1 Horrible Company

I ordered a video card from Newegg and they sent the wrong board. I requested an RMA and never got one. I called Newegg and they told me it takes 3 days for them to investigate. After that this company has 7 days to send me an RMA. After that Newegg will step in. Do not order from this third party company.

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John
Order Date : 1/2/2015

Rating + 1 Deceptive Marketing

I purchased Samsung DA29-00003G Refrigerator Water Filter from this company. They sent me a generic replacement product, not Samsung filters, despite this being clearly labeled as a Samsung filter. I eventually got a return and refund, but it was not an easy process.

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Jeff Zedonis
Order Date : 12/9/2014

Rating + 5 Very Good Vendor

After a determination of order error, Price break made it right, I received the corrected order in 2 days...very good service.

Thanks again...recommended business

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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