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Seller#: 0UH8ISD1RZ5WWG1EF

Pro Music Seller Profile 800-478-1994 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Pro Music See all products from Pro Music

Monday – Saturday (10:00 AM – 6:00 PM AKST) / Closed Sunday

The Pro Music webstore is not your average online music store. Every guitar is inspected and adjusted to play properly, before it leaves our store. Our retail location is located on the Chena River in beautiful Fairbanks, Alaska. We are an authorized dealer for Fender®, Martin Guitars, Ovation, Guild®, Gretsch®, JBL, TASCAM, Minelab, Mackie, AKG, Shure, Yamaha... and many more industry standard manufactures.

General Product Range: P.A. systems, power amplifiers, instrument amplifiers, metal detectors, gold prospecting equipment, speakers, monitors, mixers, digital effects, signal processors, equipment racks, microphones, wirelesses, cassette decks, pro CD players, digital recorders, multi-track recorders, computer interfaces, tuners, drums, guitars, electronic pianos, synthesizers, mic stands, accessories, installation packages, and sound system design.

Our knowledgeable staff is ready to help. Customer service is our top priority!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (18 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 13 Reviews
newegg
72%
Good Rating + 4 3 Reviews
newegg
17%
Average Rating + 3 2 Reviews
newegg
11%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
sixxxxth
Order Date : 2/5/2014

Rating + 5 Awesome Seller, fast shipping!

Great shipping and fast processing from this seller. Will definitely do business again! Thanks for the cool bumper stick too, straight from Alaska! :)

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Rob
Order Date : 1/8/2013

Rating + 5 Fast Fast Fast!

Had some trouble with the order, called these guys and they got it squared away ASAP! Even got my order in the mail the same day I placed it! My package went from Fairbanks, AK to Podunk Tennessee in less than five days (with free shipping). These guys rock! Their customer service is bar none.

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N/A
Order Date : 9/10/2012

Rating + 5 Quick Turnaround

Item arrived sooner than I expected--thanks!

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Smartiedust
Order Date : 5/4/2012

Rating + 5 Fast

Very fast shipping. Product arrived just as described, and in perfect condition.

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bills@lordemil.com
Order Date : 3/15/2012

Rating + 5 Great service

Fast ship, packaged well, Great product.

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N/A
Order Date : 1/26/2012

Rating + 5 Fast shipping

Got it so quick it must have already been on the way. Amazing.

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98
Order Date : 9/25/2011

Rating + 4 headphone extension cable

Product is what was expected, customer service and shipping were excellent. I would recomment this company.

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Tinkerer
Order Date : 9/2/2011

Rating + 5 Great Seller!

I ordered a headphone extenstion cable on a holiday weekend, (shipping said 5 to 7 business days), and received it on the next business day! Great Job!

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Tom
Order Date : 8/17/2011

Rating + 5 Awesome

Exactly what I ordered and arrived before the estimated date. Can't ask for more

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    We want to make sure that you are completely satisfied with your purchase. If for any reason you are not satisfied with your order, you may return your unused article of merchandise within thirty (30) days from the date of delivery. Pro Music offers no exchange before sending your article of merchandise back to us. Please make sure that all of the following conditions have been satisfied correctly.
RMA instructions
    The items you wish to return:
    • Must be accompanied by an original receipt and a Return Authorization (RA) number issued by Pro Music by calling (800) 478-1994.
    • Must be unused and not damaged
    • Must be returned complete of all of its parts, paperwork, and accessories
    • Must be sent in its original packaging
    • Must be shipped from the United States

    If all of these conditions are satisfied, we will refund your order value, less any restocking fees and original shipping costs. We charge up to a 20% restocking fee on each returned item. Return shipping is the buyers responsibility and must be insured. We will not issue any refunds for returns that do not satisfy all of the conditions indicated above.
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