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Item#: N82E16834231275

ASUS Google Nexus 7 First Gen 7" 32GB Android Wi-Fi Tablet

  • NVIDIA Tegra 3 1.20GHz
  • Android 4.1 (Jelly Bean)
  • Touchscreen
  • NVIDIA ULP GeForce

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews


Learn more about the ASUS Nexus 7

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days
  • Read full details

Customer Reviews of the ASUS Nexus 7

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  • Zachary W.
  • 8/9/2015 6:18:33 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsRefurbished Nexus 7, Does not work and not checked by newegg

Pros: Its a nexus 7 for decently cheap.

Cons: Had to exchange 3 times and fix myself.

Other Thoughts: I had to return this tablet 3 times and still did not get a working one. I was informed by newegg that they do not check the nexus, only ASUS does that. The first one I got had a custom ROM loaded on it, meaning no upgrade to Android 5.0. The second two I got did not even turn on. After almost 2 months of waiting I fixed it myself. It is a common problem tih the nexus 7 that the battery cable comes unplugged from the motherboard. Open it up and reconnect the battery. I added some spacers in to keep it connected. After that is turned on and upgraded to 5.0. Being refurbished, it does kind of run sluggish.

Did you find this review helpful? Yes No

  • Jared M.
  • 7/6/2015 7:04:30 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsDOA - Cannot get it to turn on!!!

Pros: NONE It does not work.

Cons: I looked over all of the statements that ASUS customer service has made in other reviews and none of the suggestions have worked. I left it unplugged for 24 hours and then tried plugging it in for and hour then pulling the cord out and sticking it back in. I have never seen the charging battery on the screen. I have never seen anything other than a screen flicker. I tried charging it for a couple of hours then unplugging it and plugging it back in and still nothing. I have plugged it into another charger and that has not worked. I tried another cord and still nothing. I tried charging the device overnight and still nothing. The device is nothing more than a paper weight at the moment and this is very frustrating for me.

Manufacturer Response:

Dear Jared,

I'm sorry if the tablet will not power on upon arrival even after doing all troubleshooting tips posted online. ASUS provides warranty coverage for the unit. If you need help sending the unit in for service, please email me at cl-rodel@asus.com and write down service# N150718285 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

2 out of 2 people found this review helpful. Did you? Yes No

  • Cosmo M.
  • 7/2/2015 7:08:23 PM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsDOA - Buy at your own risk!

Pros: Cosmetically the tablets look great.

Cons: DOA -- Bought two of these, neither powers on. I l charged them for a day and nothing. The screen on one flickers white and then goes black. The other has a faint back-light and remains that way. I purchased 5 items from newegg in the past 2-months and I had to RMA 4 of them.

Other Thoughts: I did buy refurbish. You get what you pay for, I guess.

Manufacturer Response:

Dear Cosmo,

Thank you for the positive comment with the tablet. I apologize if the system failed to power on upon arrival. Please verify if the USB cable and AC adapter are properly connected from the tablet to a working surge protector or AC outlet. Please try to disconnect the AC adapter and let the unit drain for 24 hours to reset and clear the memory. After doing this, please reconnect your AC adapter then power on the unit. If the problem persists, please press and hold the power button, repeat this process a couple of times, until you see an ASUS logo or a battery icon. If a battery icon shows up, let the battery charge fully before turning it on again. If you need further assistance, please email me at cl-rodel@asus.com and write down service# N150714721 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

1 out of 1 people found this review helpful. Did you? Yes No

  • Richard M.
  • 6/28/2015 7:13:02 AM
  • Tech Level: Average
  • Ownership: more than 1 year

3 out of 5 eggsCharging problem

Pros: Very nice display

Cons: Common problem is with the charging connector. This is an obvious defect due to the number of people with this problem, and it occurred despite having barely used it. When I tried to get it fixed during warranty I was told that I'd be subject to a $130 charge if it was determined to be my fault for putting too much pressure on the plug. I decided to live with the charging issue (need to put pressure on the cable when charging) but I expect that eventually this will stop working and the tablet will become worthless.

The other known problem is the inability to raise the volume beyond a certain point. As a result I cannot watch movies on a plane. This was the main reason that I bought the tablet.

Manufacturer Response:

Dear Richard,

It's good to know that you find the display on the tablet very nice. I certainly understand your concern regarding the issue on the charging connector. If you think this is a factory defect and need help sending it in for service, please email me at cl-rodel@asus.com and write down service# N150718395 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

1 out of 1 people found this review helpful. Did you? Yes No

  • Dan H.
  • 6/3/2015 6:46:49 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsdead on arrival

Pros: The item looked brand new and was packaged well.

Cons: Tablet just had a black screen and would only flicker when turned on. Tried multiple charge cables that work on other devices. Disappointed as I just received the unit today 06/03/2015 and was dead on arrival.

Manufacturer Response:

Dear Dan,

I apologize if the system failed to power on upon arrival. Please verify if the USB cable and AC adapter are properly connected from the tablet to a working surge protector or AC outlet. Please try to disconnect the AC adapter and let the unit drain for 24 hours to reset and clear the memory. After doing this, please reconnect your AC adapter then power on the unit. If the problem persists, please press and hold the power button, repeat this process a couple of times, until you see an ASUS logo or a battery icon. If a battery icon shows up, let the battery charge fully before turning it on again. If you need further assistance, please email me at cl-rodel@asus.com and write down service# N150630250 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

3 out of 3 people found this review helpful. Did you? Yes No

  • Nicole T.
  • 5/14/2015 6:11:22 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsa lot better after fix

Pros: Nice display plays games without stutter pretty good battery life

Cons: I tried to update within an hour of getting it it failed 80% through on restart it was stuck every time on the x screen.wasn't the easiest but I managed to fix now running 4.3 I used nexus tools google it they have there own instructions on running it.if done correctly it will update. Battery take forever to charge but last a while

2 out of 2 people found this review helpful. Did you? Yes No

  • Ronen H.
  • 4/22/2015 9:50:18 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsExtremely disappointed, mostly with newegg

Pros: The tablet itself is good when it works. No SD slot, but had enough internal storage to overcome that.

Cons: Where do I begin. I bought this refurbished primarily because it had a $50 rebate for a good tablet. I got it and it did not charge. I returned it and received the next one rooted so I could not add any standard accounts. I returned it again and finally got a working one. However because of the delay I was unable to get the rebate and newegg would not work with me on this saying the rebate was not offered by newegg. They even stopped responding to emails. On top of that the tablet is more constant restating even after resetting to factory default. That might be a known issue with the device and hopefully Google will be more accommodating. Either way this experience is extremely disappointed given their reputation and I would not trust them going further.

Manufacturer Response:

Dear Valued Customer,

I apologize for the inconvenience this may have caused you. Unfortunately, I won't be able to help you with the rebate if this is being offered by NewEgg. The issue you are having with the tablet is an isolated case. If you are still having ongoing issues with the tablet and need further assistance, please email me at cl-rodel@asus.com and write down service# N150473651 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

2 out of 2 people found this review helpful. Did you? Yes No

  • Richard L.
  • 1/2/2015 12:44:28 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

4 out of 5 eggsLove it!

Pros: This thing is great. Updates without issue. Currently running 4.4 I think. I know it upgraded past 4.2 with ease. Pretty sure it runs 4.4 currently.

Runs games without issue. Connectivity is good, touchscreen is responsive. I can see why these are popular tablets.

Cons: Docked an egg because it came with the 'Refurbisher/Developer' OS installed. It did not have a current consumer version of Android installed when I received it. No Google play or any other 'standard' apps were installed. Had a bunch of testing software apps.

Other Thoughts: Did a little research when I got it and loaded a stock image of 4.0 on the tablet, then let the system upgrade itself. Took me a little while as I was not familiar with doing anything like that before. Was not too difficult once I figured it out. Still should have been checked before it left the facilities to make sure it had a full working version of Android available.

Has been an amazing tablet since then.

Manufacturer Response:

Dear Rich L.,

We appreciate your time posting this good review and we are happy to hear that your satisfied with the unit. It's good to hear positive response from one of our customers. If in any case your going to have problem with unit please feel free to email me at customerloyalty@asus.com and put case # N150126532 in the subject line for your reference.

ASUS Customer Loyalty are dedicated in helping you and all other ASUS customers.

Thank you for choosing ASUS.

Best regards,
Mark
ASUS Customer Loyalty

2 out of 2 people found this review helpful. Did you? Yes No

  • James S.
  • 12/7/2014 5:56:14 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year

4 out of 5 eggsHad mine for 15 months no issues

Pros: Fast, WYSIWYG, cheap ( got this from NewEgg last fall for $170.

I rooted mine so didn't bother with the 4.42 upgrade that just was offered. I got a dock for it a few months later for $20. It's great for Netflix, Wifi, Reading Ebooks, GPS, the Gen 2 is much better but if I were to go for that, I'd buy the Galaxy 4 pad. For $100 this is a great buy if it works. I wouldn't do the Android upgrade. Rooted it's a lot more fun with all the ROMS but I'd wait for the warranty period to end unless you know how to unroot the device.

Cons: NO camera..why a front camera except maybe for Skyping which I don't do. I wish there was a bit more memory but that's what clouds are for.

Other Thoughts: I kind of wish I'd waited for the Gen 2 to come out. I found one last Christmas some drunk dropped it I believe but was able to find the owner and get it back to them. I saw how much better the gen 2 was....especially graphically plus they added the camera I had wanted.

Manufacturer Response:

Dear Valued Customer,

It's great to know that the tablet has been working properly with no issues for 15 months. Should you need technical assistance, please email me at cl-rodel@asus.com and write down service# N141232033 on the subject line.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty

Did you find this review helpful? Yes No

  • Yong L.
  • 8/27/2014 4:32:57 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsWorst of the worst

Pros: Cheap

Cons: I bought a nexus 7 FHD last year, had no problem with it. When this first generation nexus was on sale, I bought one for my kid. When it arrived, I was confused by the OS, it was not the same OS as my nexus FHD. I googled and find it was flashed with a custom ROM which is for nexus phone! Since I consider myself to be somewhat good at DIY, I flashed the officeal OS myself. It is a easy job. But this is an indication that those refurbished ones were not refurbished the way the should be. BAD quality control!!

Recently, I had a look on the refurbished one, I noticed a system message, saying an update is available. I then did the update. After installation, it can't bootup any more.

I sent out for RMA, they charged me $200 to have it repaired. YES, TWO HUNDREDs for a tablet damaged by official over the air update!

Other Thoughts: If you google it, a lot of the first generation Nexus 7 had this problem. Don't buy it!

8 out of 10 people found this review helpful. Did you? Yes No

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Item#: N82E16834231275
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