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NETGEAR ReadyNAS 102 (RN10200-100NAS) Diskless System Network Storage

  • 1.2GHz processor and 512MB on-board memory
  • 2-bays for 8TB maximum capacity
  • Consolidate, backup and share files across Windows, Mac, Linux, iOS and Android devices
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Learn more about the Netgear Inc. ReadyNAS 102 (RN10200-100NAS)

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the Netgear Inc. ReadyNAS 102 (RN10200-100NAS)

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  • Scott T.
  • 11/30/2014 10:43:39 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsEasy to configure with loads of options, if they work

Pros: The 102 works well for a basic NAS with lots of good features including flexible arrays, lots of control (though not as extensive as it could be on the hardware side), and plenty of expandable features like USB hosting, software apps, and cloud access both via Netgear and other providers. The hardware seems to be well thought out and doesn't have any weird kinks I've encountered so far. Also, this uses a file format that allows removal of the disk from the unit and retrieving data from another computer so data loss due to a "system failure" rather than disk failure is a non issue (this can be a large problem with other systems that I've used in the past).

Cons: The software, though fairly well designed and implemented, is not complete for this model. For instance, you will find Dropbox support all over the marketing materials for this family of products & software but it is not functional for the ARM based units like this one (even though it shows up in the software as configurable). I'm hoping that Netgear changes this but, meanwhile, it shows a lack of interest in the "lower end" of this family of products and left a bitter taste in my mouth. In fact, this is what kept it from getting a 5 out of 5 star review from me even though they have their own (much more expensive) cloud service available as well.

Other Thoughts: If you need a simple, user friendly NAS box for your small office or home, this is a good contender but I'll suggest that you'll need to find a workaround for cloud backup of your files if you need it.

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  • Anonymous
  • 11/5/2014 11:27:16 AM
  • Tech Level: High
  • Ownership: more than 1 year

5 out of 5 eggsGreat for small business

Pros: easy to configure and a ton of features you can customize. Rock solid

Cons: Web interface is a bit sluggish but it works. Security isn't that great but what do you expect with a NAS?

Other Thoughts: use your own disks to make a great storage device for a small business.

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  • William W.
  • 10/21/2014 6:51:19 AM
  • Tech Level: Average
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsNot what I wanted

Pros: Low cost - easy setup

Cons: Not suitable for streaming media.

Other Thoughts: I bought this as my NAS solution for data storage and streaming media to my network connected receiver and ROKU box. I relied on the DLNA feature and the promise of PLEX software. To date, after many firmware upgrades, I still cannot stream media to my Yamaha receiver or my ROKU boxes. Huge disappointment.
It does sync with iTunes on my PC and does work as data storage, although it takes a moment to "wake up" the drives.
Save your money and buy something better.

Manufacturer Response:

Hi Anonymous,

You should not have issues using DLNA or uPnP media streaming to your Roku box and receiver, and we'd like to help. Can you answer a few questions for our engineers to help troubleshoot?

- What is the model of your Yamaha receiver?
- What version of PLEX are you using, and on which device?
- What make/model are the Roku boxes? The version of firmware they are running?
- Have you tried to stream to any other uPnP/DLNA clients, such as mobile apps or PC's running compatible software? Do they also encounter issues?

Please get in touch with us at newegg@netgear.com and we'll be happy to assist!

Regards,

NETGEAR Team

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  • David J.
  • 3/20/2014 7:47:34 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggs

Pros: iSCSI support

Works great on my Server 2012 R2 As a iSCSI target for rolling backups. and fast! 80-90MB/s write speed over network.

Very well made will buy another!

Cons: None

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  • Charles G.
  • 2/26/2014 7:58:58 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsHope your power doesn't go out

Pros: I'm a IT profession and like Netgear products and there is alot to like about this unit.
This product has a lot of feature that make it very desirable. I actually like the NAS a lot when it is up and running. You can setup backups, remote access, support various protocols. Just a very good Network Storage Unit in general.

Cons: The idea of having a NAS and RAID is that you don't loss data. Well I have had my unit 6 months now with 3 power outages and every time I get a blinking blue light. Hook it to a Unix box and says partition is corrupt. Windows has no idea how to deal with the drives. Netgear has several recovery process, but none work. All 3 times I would of loss my data if I didn't have backups.

I'm really disappoint in Netgear on this one. I get a update on the NAS about once a month and they still have not fixed the issue.

Other Thoughts: I have a very expensive paper weight now. I can not trust this unit. If they can fix the issue with power outage / partition corruption. I would love this unit. But as it stands I would never by it again.

Manufacturer Response:

Hi Charles,

We stand behind ReadyNAS, and want to ensure that your data is kept as safe as possible. We'd like to work directly with you on this issue to determine what happened. Please get in touch with us at newegg@netgear.com as soon as you can.

Regards,

NETGEAR Team

2 out of 6 people found this review helpful. Did you? Yes No

  • James R.
  • 12/2/2013 11:11:05 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsready?nas RN10200

Pros: Price

Cons: Had to return the first one, because I granted "remote access" to one of their technicians, and after I shut it down, it wouldn't allow me access to it. Could have been my fault..., but I was only following their instructions. The second NAS is working, but I've had to re-install over 60 Gb of files after another tech session with them.

Other Thoughts: Not as easy to configure as they say. I'm NOT a network engineer, but from their advertisements I didn't think I needed to be! I'm sure it's a good product and I have just had bad luck. Good luck to you!

0 out of 2 people found this review helpful. Did you? Yes No

  • Gary V.
  • 10/26/2013 9:58:08 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

2 out of 5 eggsNot awful

Pros: Hardware: Very solid and well built. It's a little desk tank.

Software: Its pretty. Very simple to use. App add-ons available.

Performance: Good transfer speeds.

Cons: Hardware: None.

Software: While it is easy on the eyes, it lacks a lot of features I would have liked to have.
1. Numbered files are not listed sequentially. 1, 11, 100 instead of 1, 2, 3 etc. Very annoying.
2. Compared to other ReadyNAS units, there are not may apps available.
3. Performance monitor only shows the temperatures of the CPU and HD's and the RPM's of the fan. The fan is not adjustable and NO network or file transfer monitor. There is currently no add-on for this either.
4. Editing file names in the browser is easy but slow. You need to click on each of the files. Doing this in Windows Explorer is much faster but Most of the time, it says the file is in use and you cannot change the name so you are pretty much forced to do it in the browser.
5. Netgear Genie Marketplace does not work at or load at all. I assume because the marketplace has zero compatible apps for this model.

Performance: No performance cons. Seems to run very solid.

Other Thoughts: If you want a budget NAS and don't care to monitor it, this can be a decent unit. Easy setup and it works. All of my complaints are due to personal preference. Seems like the 10200 is the forgotten about stepchild. Maybe I ask too much of a cheaper unit.

3 out of 7 people found this review helpful. Did you? Yes No

  • Tim A.
  • 9/24/2013 8:47:03 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsAbsolute TRASH!

Pros: None

Cons: Does not work. Only shows one hard drive. Slot 1 NEVER works - only Slot 2. Switch HDs and only Slot 2 works. Tried 2 NAS boxes (thought the first one was just bad). Returning everything to Newegg...

Other Thoughts: Skip this and buy a real NAS box. This is a piece of junk.

3 out of 16 people found this review helpful. Did you? Yes No

  • David G.
  • 7/28/2013 11:41:19 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsvery frustrated -

Pros: Form Factor, low noise, great potential

Cons: just doesn't live up to the potential or advertised features. Apps don't install, hidden folders are un manageable by the admin, software is beta at best, and the unit is not ready for prime time

Other Thoughts: I am a HUGE Netgear fan and a consumer level user. I've owned a ReadyNAS Duo for 5+ years, and have been extremely happy with it.

I bought the ReadyNAS 102 to leverage the new features of the remote access and updated speed, however this has been nothing but a frustrating experience and the product just does not work.

NOTE:
I've been on the phone with level 2 and level 3 support since I've purchased this unit, and I still have tickets open that are un-resolved. Over 50 hours with them to date!

Just some issues:

Hidden Private Share Issue -
First, I created 4 accounts, one for each of my family members, using their first names, which happens to be the same user account name on the shared computer we use. The ready nas immediately creates a hidden private share that the user can only see. This would not be so bad, but the Admin account has no access to it, cannot edit it or maintain it, and any data that is in this folder is inaccessible to be maintained. As the administrator, this renders those shares useless.

After HOURS on the phone with level 2 support, they admit that this is a feature that needs to be updated, as it's an option on older models. In the meantime, I'm unable to create the shares I need to for my family, as I can't have data placed on the disc drives that I'm not able to access.

Apps not installing -
The confusing app store, which was changed recently with a firmware update, is still not working, and there are few if any descriptions on what you are trying to install.

Cloud/Remote access-
These features are spotty at best. First, there are many different ways to access the shares remotely which at first seems great, however there is no clear explanation on what the differences are between these avenues, and to make matters worse, they seem incomplete (oh, and don't expect any solid documentation given the constant firmware updates. If you don't understand network and storage security protocols, Netgear does little to explain what the options are on this unit, however they give you all the power. I liken it to getting plopped into the pilots seat of a F15 in flight and being told to land it. You're going to hit the ground one way or another, just if your going to live or not) For example, when I use the readyNAS app to access my shares over my iPad, I actually get to my shares (very slowly, but I get to them), which is great. I drill down to my photos folder, and I get a list of files. All good, until I click on the picture file... the app CAN'T PREVEIW THE PICTURE!!!! Seriously? I have 50 pictures in a folder I wanted to show, and I needed to download each one to my ipad to view it. What a complete waste.

Summary (other issues but too numerous for here)
The unit has potential, but this is not ready for prime time. It seems that Netgear pushed this out before testing it in the real world and as a loyal customer, I'm baffled and will start to look at what else is in the market, as th

Manufacturer Response:

Hi zogster,

We are very sorry to hear that ReadyNAS did not meet your expectations and we are doing everything within our power to improve the user experience not only for you, but for all our ReadyNAS users. This week (8/19) we will be releasing the a ReadyNAS OS 6.1 firmware update that allows the admin to toggle on/off home folders; hopefully this resolves the frustrations you describe below. In addition, last month we overhauled the app experience with our 6.0.8 firmware update. Most apps have been moved inside the GUI, which means you are no longer dependent on marketplace access. This change has resolved issues related to download time-outs and disappearing downloads. In addition, our app library has been expanding rapidly and I’m confident you will be pleased at the sheer number of useful apps currently available.

Finally, we are hard at work on a unified ReadyCLOUD mobile app that will address all of the remote issues/confusion you express below. ReadyNAS currently offers the easiest remote access solution of any NAS on the market with ReadyCLOUD through browsers and ReadyNAS Remote through your iOS or Android device. However, we are always seeking to streamline the experience and a new ReadyCLOUD mobile app will do just that. It is scheduled to be available mid-September 2013. If you have any additional issues, please feel free to contact us directly at newegg@netgear.com. Thank you.

2 out of 3 people found this review helpful. Did you? Yes No

  • Jimmy P.
  • 7/7/2013 6:42:48 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsTakes some Work to get Going

Pros: This is the best product in its price class when you compare hardware to hardware. I installed two 3TB WD Reds into this NAS after they were formatted in Windows(see Other Thoughts)
1. Supports Cloud
2. Supports Dropbox

Cons: Documentation!!! Or lack of it. There is a setup guide; but, if your having problems be prepared to find the forums and do lots of reading. Luckily, I was able to figure out how to get my ReadyNAS up and going by reading in the forums; but, not about the same issues I was having. I'm tech savy enough I figured it out. But if your not tech savy save youself some time and buy one of these units w/ the pre installed hard disk.
1. Cloud User/ Local User?? Whats the difference. Ugg
2. Only one DROP BOX for all users to share. Huh?? So I have to sync everyone else's junk to my machine to use the Dropbox feature. Uh NO!
3. The countless # of Login Names and Passwords is ridiculous. Netgear.com, ReadyNas,.com, Cloud User, Local User, Admin. I need PC just to remember all the stupid User names and Passwords.
4. The USB ports and eSATA ports appear to be INPUTS only. I backed up around 1TB of data and had to do it over a wireless connection. I was really hoping to plug this in to my USB 3.0 and have it done in a flash. Instead it took roughly 10 hours!! UGGGG!!

Other Thoughts: I had to do a factory reset so this unit would find the HDD's I installed.(Find the reset pinhole on the back cover, depress the button inside w/ a paperclip or ink pen while you power the unit on. All the LED lights in the front will start blinking, Go watch a movie or something and come back when they have stopped blinking)
So Now all my stuff is backed up in a RAID 1 array. Joy!! :-(

1 out of 1 people found this review helpful. Did you? Yes No

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