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NETGEAR ReadyNAS 312 (RN31222D-100NAS) 4TB (2 x 2TB) Network Storage

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Learn more about the Netgear Inc. ReadyNAS 312 (RN31222D-100NAS)

Quick Info

Warranty

  • Limited Warranty period (parts): 5 years
  • Limited Warranty period (labor): 5 years


Customer Reviews of the Netgear Inc. ReadyNAS 312 (RN31222D-100NAS)

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  • Emilio V.
  • 11/12/2013 6:52:26 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsVery Disappointed

This review is from: NETGEAR ReadyNAS 312 (RN31222D-100NAS) 4TB (2 x 2TB) Network Storage

Pros: When it work, having cloud access is nice.

Cons: Since I purchased this item in October of 2013, I spent more time on the phone with tech support then I care to think about. This latest issue really sent me over the top; when I tried to copy 28 separate files over to the ReadyNAS 312, I kept on receiving an error message preventing me from doing this. So I rebooted and tried and tried again. Called tech support again which now requires a "Level 3" tech. As a result, my unit is now in telnet mode ready for the tech when he/she gets around to it. Netgear tells me this tech should get to it in three or so days. All this time, I cannot access my data on the ReadyNAS - totally unacceptable.

Other Thoughts: I would NOT recommend purchase of this item at all. There has to be a better way. Let's just say ReadyNAS is not so ready!!!

0 out of 1 people found this review helpful. Did you? Yes No

  • Digital P.
  • 10/28/2013 12:22:07 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsUnit defective - poor tech support

This review is from: NETGEAR ReadyNAS 312 (RN31222D-100NAS) 4TB (2 x 2TB) Network Storage

Pros: None

Cons: Unit keeps going offline for no reason. Tech support nearly impossible to deal with. They are unwilling to offer a resolution to our problem and have basically left us holding the bag. Shame on Netgear.

Other Thoughts: Doesn't have Quota ability, this s2hould be standard for NAS at this level.

1 out of 1 people found this review helpful. Did you? Yes No

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