Western Digital WD Black WD2002FAEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive - OEM Western Digital WD3001FAEX 3TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Western Digital WD Black WD5003AZEX 500GB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Western Digital WD Black WD4001FAEX 4TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Western Digital WD Black WD1002FAEX 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Western Digital WD Black WD2002FAEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive - OEM

Pros: Works great, no errors, very fast.

Cons: None

Other Thoughts: You can't get higher capacity with very little failure rates.

Pros: As stated before, when it works, it works well.

Cons: Reliability is still questionable.

I raised to two eggs because I was able to recover the data as explained below.

Other Thoughts: If this helps anyone, here is how I recovered the drive described as failing catastrophically in my review of 5/10/13. Error was 0X24 (IRQL not less or equal) even when starting from Windows 7 CD or from a Windows XP CD or just mounting as a non-boot partition. That's pretty serious as you can't do anything to recover the data. The rescue comes from using Puppy Linux. Using Puppy Linux, booting from CD I was able to mount the defective disk without the system crashing and was then able to transfer all readable files to another disk. After that I used Gparted under Pupply Linux to reset the partitions properly (no change just back to original). After that, I was able to mount the disk as a non-boot partition on a WIndows XP computer and run CHKDSK. Of course CHKDSK found many errors and directory loops. However, after "fixing" the disk, surprisingly, it would boot and I was able to image the disk to another drive. Call me crazy, but I imaged to a Western Digital RE WD2000FYYZ enterprise drive. That drive is performing flawlessly as of today.
Still, using the original disk (remounting on same system) I see the previous signs of problems. That is, long hangs trying to read, so it's really broken. The new drive shows non of that. At least now I'll be able to scrub the old drive so i can RMA it. Before, it was non-returnable as the data could not be erased.

I need to note that I have used 4 of the 640 GB WD black drives for several years without issue. It also needs to be noted that a person with a failure is 10X more likely to write a review. Still, that results in a failure rate of approximately 2% based on the reviews here. In DPM terms (defects per million) that's 20,000 DPM out of the WD factory. To put this in perspective, the semiconductor component industry targets 500 DPM as a minimum acceptable level. For assembled boards the target is higher, but nowhere near 20,000. So, I still maintain that WD's quality needs improving.

Having said all that, the enterprise level drive is working well and I suggest that, if your data is important to you, get the best drive you can afford. The pain associated with a broken drive is not worth it. Back up often and rotate your tires (just kidding :))

Pros: Seems to be fairly fast and responsive. Windows 7 installed no issues.

Cons: Had to RMA the first one. Not neweggs fault sometimes things happen.

Other Thoughts: Highly recommend this product. Also to others who to deduct eggs because of RMA issues like DOA shouldn't affect your egg status threw Newegg. It could had been dropped by shipping company and anything else.

Pros: One works fine.

Cons: Bought two, one drive failed after about 2 weeks.

Pros: Doesn't anyone find it strange that all WD BLACK series drives from 1TB - 4TB have the same amount of reviews?

Cons: Doesn't anyone find it strange that all WD BLACK series drives from 1TB - 4TB have the same amount of reviews?

Other Thoughts: Doesn't anyone find it strange that all WD BLACK series drives from 1TB - 4TB have the same amount of reviews?

Pros: I have always gone with Western Digital.

Cons: none

Other Thoughts: HDD is in my new tower I'm working on a fresh build

Pros: fast for a Mechanical Hard drive,good quality/ price ratio,good 5 year warranty ect...

Cons: None at the moment except is slower than a ssd but its normal.

Pros: Only Pro is that it go to my house quickly.

Cons: DOA, Let me just say that i thought WD was suppose to be the better harddrives. Well my first harddrive was DOA i installed the OS and after the first restart it started ticking.
I returned it and they sent me another replacement. The second drive would not save any files as hindering me from installing my os without it having major issues, including packet loss and corrupted files. Im asking for a refund and buying a Hard drive from Best Buy. Overall very disappointed with all this hard-drive problems. Idk if i got a bad batch or what but im tired of dealing with returns and wait time to replace it. It has been a month now and i still dont have a working computer.

Other Thoughts: Im not bashing on Western Digital. But does anyone test these hard-drives before they send them? Might go ssd from now on.

Pros: pretty decent when it works.

Cons: First one started becoming really really slow and failing s.m.a.r.t. test right after installation of windows. Did an RMA which took about a week and the new one seems to be working fine.

Other Thoughts: Once my wallet grows a little more, I'll turning this into a storage drive and will be installing windows on an ssd. I wasn't very impressed with all the failures I read about for this drive, considering its WD's "leading edge" drive.

Pros: Well know drive

Cons: Failed bad sectors. This is the 4th of 5 to fail.

Other Thoughts: method of shipping needs improvement. I am sure the drive was fine when it left Newegg warehouse in Memphis.

Pros: None

Cons: DOA bad sectors, had to RMA the drive.

Pros: Did well while it worked. Over the last few months, seemingly random unmounts occurred.

This was mounted in a Rosewill R2-JBOD external enclosure, hooked up to a Mac via USB. It was used for media storage, and ran 24/7 with auto power-off enabled in the OS.

Cons: Lasted only 18 months. I usually expect 36 months' life out of hard drives that are constantly on.

Pros: Very solid, robust drive; we've not had one fail that tested good!
(You do test your drives when you purchase them, right?)
5-year manufacturer warranty!
1 trillion bytes of storage!

Cons: We've had an alarmingly high failure rate out-of-the-box; 33% over the last 6 months.
We've had a high repeat-failure-rate on replacement drives; 2 replacement drives were also faulty and had to be replaced again!

Other Thoughts: 1x10^12'th bytes (TB) is not 1x2^40'th bytes (TiB)
1 TB ~ 0.9099 TiB - learn and understand the difference! Both systems are correct, as confusing as that may seem.

Newegg is usually pretty good with returns, but we just got burned for the first time. Since there is no 'Advanced RMA' process, we order the replacement item, and under an RMA, ship the faulty item back for refund. Works like a charm, even though it takes a little while for all of the numbers to catch up properly.

Shipped 2 of these drives back in the same box, but 1 was rejected for 'customer damage'. The drive was returned to me with a big dent in the top cover that definitely wasn't there when I returned it.

Western Digital is being very helpful with trying to get this resolved.

The problem is that we now have and were charged for 1 drive more than we were approved for, and I have to explain to our accounting department why there is a discrepancy.

Pros: It did it's job, when it was working! To be honest, I can't say there were any real pros with this.

Cons: These drives should of been labeled as FAIL not FAEX. Overall after about a year and a half of using the drive, It was loud, noticed down spins then silence, a lot of times blue screens.

I should of took that as the drive telling me something. On my part I couldn't figure out what hardware was failing until I did a diagnostic test on my hard drives one by one, which I previously took out any other remaining hardware before doing so. My theory was right. Before I was able to back up everything off this drive, it finally choked.

Lost some things on the drive, thankfully I was able to get most of my important work off of it using an external case and a program called ZAR. Which only left me with about 1 - 2GB of missing or corrupted files. Gladly those files weren't important to me.

Other Thoughts: Am skeptical about Western Digital now. As this was the only manufacturer I bought from since 2003. I remember when hard drives were flawless back in the day. Now hard drives are made with cheap hardware and put together poorly. I have to give Western Digital 1 egg for this one, as I had to go through a lot of shoots and ladders just to at least get my data back. Not to mention cluttering up all my other drives to save the data to.

Still haven't replaced the drive yet and it's been about a year already, which I still have until 2015. I'm hoping if they were smart, the drive they replace this with won't be the same model and as terrible as the previous.

All of my hard drives are Western Digital as of right now. If you value your data, I would be very cautious as to the next hard drive you buy from this company.

Pros: Drive seems pretty quiet

Cons: One of the two drives I ordered was DOA. Newegg took good care of me, but it's still a pain to have to troubleshoot what the problem is on a brand new build... MOBO issue or Hard Drive, had to remove drive and try it in another computer.

Other Thoughts: Newegg has quick Customer Service and they were very responsive, and were quick and easy to talk to.

Now that I think of it, the whole reason for this build is essentially the failure of WD drives from my old computer. In perhaps a 7 year time frame I have lost 2 out of the 4 drives in that machine, and I was getting a master drive failure issue on another. I had lost confidence in the machine. I do run the drives continuously though, so maybe this should be expected. With the new computer I put in a SSD so I can get quicker start times and allow the computer and drives to hibernate, so hopefully the drives will last longer.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. It is unfortunate that you experienced a DOA drive, as our drives are all rigorously tested to ensure they are in good working condition before leaving our warehouse.
Should a drive be of possible concern, we recommend running either our Windows-based diagnostics tool, or Macs built-in version called Disk Utility. Further information can be found at the following links
How to test a drive for problems using Data Lifeguard Diagnostics for Windows
http://wdc.custhelp.com/app/answers/detail/a_id/940
How to test a drive for defects or problems on a Mac
http://wdc.custhelp.com/app/answers/detail/a_id/866
We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is extremely abnormal. We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: -Fast
-Large Capcity

Cons: -Loud
-Had a DOA. So I knock one egg off for that, but I RMA'd it and gotten another one fairly quick and haven't had any other problems with.

Other Thoughts: Nice HDD, a little frustrating though that I had a DOA.

Pros: Fast and quiet

Cons: Failed after 8 months of regular usage. I've never had a hard drive fail so quickly.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We will stand by our warranty policy and replace your drive for you. Follow the link below for more information.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: None

Cons: OS refused to install and gave an error message "this drive is about to fail. Replace with a good drive to proceed." Then the drive could not be formatted. I was sent a piece of rubbish.

Other Thoughts: Hopefully the replacement drive will work..once I get it.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. As a troubleshooting step, we recommend running either our WINDLG diagnostics software or Macs built-in Disk Utility to check your drives health.
http://wdc.custhelp.com/app/answers/detail/a_id/940
We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you. Please use the following link for our replacement procedure.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: I have used these drives on several PCs with good luck. Very fast and quiet. Have improved performance on each PC. Five stars for performance, BUT -----

Cons: Unfortunately one of the two delivered in the latest order was DOA. Never happened to me before. Guess it's getting more common with HDs from what I'm seeing in reviews of all manufacturers. Zero stars.

Other Thoughts: I received my RMA quickly, and have shipped the DOA unit back for replacement. Hope the next one is OK. Burns me up that I have to pay shipping costs for return of a unit that never worked for a second. A real ripoff as far as I am concerned.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. Our drives are rigorously tested to ensure they are in good working condition before they leave our warehouses, and for this reason it is unfortunate that you are experiencing problems with your new drive. Please note that there are many variables that can result in a failed drive, such as power outages, accidental physical damage, and internal component failure, just to name a few. If there is anything we can do to directly assist you further, you may contact us at 1 (800) 275-4932, or via our support website at:
http://support.wdc.com/rs/.
Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Quick & quiet.

Cons: Like the title says, you don't know what you're getting until you use it!

Other Thoughts: Ordered 3 of the EXACT same drives within a 1 week period, 2 were slow, load & clunky, the last was what I expected, smooth, quite, & zippy. All 3 were built into the exact same PC, part for part, no deviation what-so-ever.

What the heck WD? Where's the consistency? Life it NOT supposed to be like a box of hard drives...

No, I didn't bother to check what country they were from, or what build date, etc., who cares really? I shouldn't have to, after all, they're the EXACT same model.

This is frustrating.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. We are very sorry to hear that your drives are not performing as expected so soon after they were delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We will stand by our warranty policy and replace your drive for you. Follow the link below for more information.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Large I guess?

Cons: As soon as OS was loaded it immediately gave me notices of harddrive failure. HD failed SMART test. DOA stinker.

Other Thoughts: What a waste of time and money for me, first time I've ever had a brand new computer component be broken right out of the box.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. It is unfortunate that you experienced a DOA drive, as our drives are all rigorously tested to ensure they are in good working condition before leaving our warehouse. We understand your situation and will gladly replace your in-warranty drive, as we stand by our products and their associated warranties.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: runs quietly and quickly

Cons: none

Pros: Its a hard drive. Though not usually a "pro", for WD not being DOA is welcomed change!

Cons: Load, clunky, kinda slow, seems to be a noticeable delay in read/ write performance very much like the RAID versions. Delivered and installed 2 new PCs with these drives, customer keeps asking, "What is that clacking noise..."

Other Thoughts: WD had production issues 4th quarter 2012/ 1st quarter 2013, although they won't admit it, tons of premature failures in these drives. These drives compared to those bought just 2 months are remarkably loud!, making all kinds of clunky noises. Not that its bad, just annoying. These drives sound very much like their RAID drives now, where the previous versions were nice & quite.

Yup, I'll keep hammering WD by telling the truth until they get their stuff together. Imagine, spending $1000 on a high end PC, then putting this turtle in it.

Oh and they still REFUSE to post a simple bootable O/S interdependent diagnostic ISO. I mean come on WD, everyone else does. What, you can't pay a worker in China an extra 50 cents to do this for you?

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. Each of our drives is rigorously tested before leaving our warehouses to ensure that they are in good working condition before leaving our warehouses. There are many variables that could amount to a drive emitting unusual sounds when powered on. To test our drives health, we have our Data Lifeguard Diagnostics for Windows (WinDLG) utility, and Mac users can of course use Disk Utility and First Aid. For information on how to use the WinDLG utility, please view the information provided by the following link.
How to tell if the noise or sound the drive is making is normal
http://wdc.custhelp.com/app/answers/detail/a_id/568
How to test a drive for problems using Data Lifeguard Diagnostics for Windows
http://wdc.custhelp.com/app/answers/detail/a_id/940
How to access Disk Utility on a Mac computer
http://wdc.custhelp.com/app/answers/detail/a_id/1362
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Nice price

Good size (1TB)

Cons: Kinda slow

Loud

Drags down my windows score from an 8 to a 5

Pros: Fast
Quiet
Low temps

Cons: None that I can think of

Other Thoughts: Its a fast hard drive just dont plan to see speed over 150mb/s
Definitely good as a secondary drive with a ssd for your primary, unfortunately i didn't think of that until after i built my system but will definitely be investing in a good ssd in the near future.

Pros: 1TB capacity, speed, price

Cons: Vibrates and buzzes to the point that it rattles my Vengeance C70 case. It is by far the loudest component in my PC that was built 6 weeks ago.

Other Thoughts: Lots of folks have had good luck with this drive - 2500+ reviews and 3x Customer Choice is a great track record. Not such luck for me, I got a bad one - it will have to go back to WD. I have never had a hard drive sound as bad as this one.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. It is unfortunate that your device is possibly experiencing concerns. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. As a troubleshooting step to verify the drives status, we recommend running either our WINDLG diagnostics software or Macs built-in Disk Utility to check the health of the unit.
http://wdc.custhelp.com/app/answers/detail/a_id/940
How to tell if the noise or sound the drive is making is normal
http://wdc.custhelp.com/app/answers/detail/a_id/568
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Fast, cheap

Cons: I bought two for my synology NAS after one caviar blue failed. The first disk failed in 70 hours. I put in the second I had bought as a cold spare and RMA'ed the first. 48 hour later the second one died too. Will have to rma it too. After I investigate I learned that this disk is not recommended for RAID use!! Should have checked first. Seems the manufacturer has disabled the TLER leading to read errors on raid controlers!! ARGGGGG!

Other Thoughts: Buy and RE4 instead

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. Please note that WD Black, hard drives are not recommended for and are not warranted for use in RAID environments utilizing Enterprise HBAs and/or expanders and in multi-bay chassis, as they are designed for RAID 0 or RAID 1 in desktop applications. For all Business Critical RAID applications, please consider WD’s Enterprise Hard Drives or WD Red that are specifically designed with RAID-specific, time-limited error recovery (TLER), are tested extensively in 24x7 RAID applications, and include features like enhanced RAFF technology. Use the following links for more information.
http://www.wdc.com/en/products/internal/enterprise/
http://www.wdc.com/en/products/products.aspx?id=810
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Reliable, fast transfer rates, extended warranty from WD, quiet. Works with older motherboards that don't support Advanced Format Drives: Jumper 7-8 and 5-6 on the WD1002FAEX.

Cons: Documentation for drive align is good, but lacking when a drive is cloned from an aligned advanced format drive. Cloned drives won't necessarily be aligned. Moving such a cloned drive to older hardware will leave the drive unrecognized in the bios, it won't show in any operating system. Some motherboards require only jumpers 5-6 to drop the speed to 1.5GBs. Others require jumpers 7-8 as well, to defeat the Advance Format features, which also slows down operation.

Other Thoughts: If cloning drives, then consider aligning all new drives before putting them into service. Advanced Format drives (AFD) used on most new hardware need no prep. Plugging a working AFD into an older computer can make it appear that the drive is damaged (think jumpers, not RMA).

Pros: Absolutely none, except that the RMA process worked well. And since it was a new build, I lost only some time and a shipping charge.

Cons: DOA. The drive would be recognized in the BIOS some of the time, but never by Windows.

Other Thoughts: First DOA drive that I have ever had. Knew that I was taking a chance based on the reviews. It appears that the drive makers are pushing everyone to buy the higher priced "enterprise" class drives instead of the lower priced mass market drives. Too bad that they seem to be doing this through the mechanism of poor quality control.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. Our drives are rigorously tested to ensure they are in good working condition before they leave our warehouses, and for this reason it is unfortunate that you have received a dead on arrival (DOA) drive. We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you. As a troubleshooting step, we recommend running either our WINDLG diagnostics software or Macs built-in Disk Utility to check your drives health.
http://wdc.custhelp.com/app/answers/detail/a_id/940
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
If there is anything we can do to further assist you at this time, you may contact us at 1 (800) 275-4932, or via our support website at:
http://support.wdc.com/rs/.
Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: I add these to my build with a SSD as primary. Rapid response made me use this as a primary on one build.

Cons: None

Other Thoughts: If you need the storage and do not want to spend the money on an SSD, then this is the Drive for you.

Pros: None

Cons: I purchased 6 of these drives for a new system build. Within an hour of installing the OS on the first drive I received SMART errors that the drive was failing. I swapped out the first drive with a second drive and re-installed only to have the same failures occur after about 2 hours. I then used Seagate drives to install the OS and everything went smooth with no problems. I used the remaining four drives to start transferring files too and installing applications only to have all four drives fail one by one after about 4-5 hours of use. I have never seen 6 drives fail so quickly so I began to think maybe I am having power issues, but having all Seagate drives in my system now I am having no issues at all. I would advise anyone thinking of buying these drives to think twice. I am returning all drives for a refund and will be steering clear of this product.

Other Thoughts: You can tell the drive starts failing when you system starts to crawl when doing anything. You will also possibly see your drives disappear within Windows.

I have several other WD drives that work flawlessly and just think that this product itself is flawed.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests, and it is concerning that all of your drives were DOA. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is extremely abnormal, and would like the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: fast and quiet when working

Cons: The drive died the second day i had it then I when thought the RMA and got a new one and it died in a day to. DON'T BUY!!!

Other Thoughts: I got a refund was not going to do that again.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests, to ensure they leave our factory in good working condition. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. If there is anything we can do to further assist you and resolve any of your concerns directly, you may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Good drive for a long as it lasted.

Cons: Started dying after about a 2 weeks of sporadic usage. And was dead and would no linger boot up after about 3 weeks.

Other Thoughts: Seems they are having quite a few issues with these drives failing after a short period of time. I chose a refund rather than do this dance again.

I would hesitate to recommend this drive to a friend. Perhaps an enemy, but not a friend. ;)

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is extremely abnormal. We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: This is an amazing HDD for storage. Fast, quiet, stable.

Cons: None

Pros: nice hd good quality and performance from WD and you can download a free, limited copy of acronis trueimage from WD mainsite.

Cons: none so far

Pros: Super reliable, and that's what counts when it comes to hard drives. I've had one of these for 4 years now, just another for my new computer and the old one is still going strong. Might be a little more expensive than other brands, but you get what you pay for and with this one, you are paying for reliability. Definitely worth the investment for a reliable hard drive.

Cons: None

Pros: Give me space I really love this HDD i have another one like that but is full! Work like a charm!

Cons: Nothing Cause is WD!

Pros: Runs fast, when it works.

Cons: Constantly runs at 100%, as well as stopping entirely.

Other Thoughts: Will reevaluate when my replacement comes in. Would've been worth the money, if it had actually worked.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. As a troubleshooting step, we recommend running either our WINDLG diagnostics software or Macs built-in Disk Utility to check your drives health.
http://wdc.custhelp.com/app/answers/detail/a_id/940
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Worked great and did what it was supposed to do, at least for about 6 months.

Cons: Only worked for about 6 months then quits and I get a smart error.

Other Thoughts: I bought this hard drive to be a secondary storage area for my build. I didn't even have much on it yet, just my steam account. I am really glad I didn’t use this hard drive to store my operating system. I thought western digital generally had good products. I really don’t like buying stuff that just stops working after 6 months. Especially when it is a hard drive that is supposed to last a long time. On top of it just quitting after 6 months I am really mad to find out I have to pay for shipping ($5.99/ about $6 bucks) to ship the defected product back to western digital. Sure it isn't a lot of money but I hate paying money to send a bad piece of hardware back to the manufacture to get a replacement. Especially when it last for only 6 months. I guess I will have to wait and see how good or bad the customer service is. I still hate paying for shipping. I am sad to say I don't think I can recommend this brand anymore.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us directly at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Fast.
(Read other thoughts about RMA)

Cons: Had to RMA the first one after 3 months of owning the drive. (Read other thoughts about RMA)

Other Thoughts: First hard drive I got I had to RMA after owning it for 3 month. Just suddenly died on me and was causing problems within my OS until I opened up disk management on windows to find that the drive was dying. So I RMA'ed it back to Western Digital, and my new drive came in. But it wasn't a replacement drive. It was a new WD 2TB Black hard drive. I was also told that if it happens again that they will find a drive and test it before it leaves to make sure that I won't get a bad drive if it happens next time.

Pros: None

Cons: Everything

Other Thoughts: First one I got was dead on arrival. RMA'd it and got another one. Second worked for awhile and died on me within a month.
Looking elsewhere other than Western Digital.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. It is unfortunate that you experienced a DOA drive, as our drives are all rigorously tested to ensure they are in good working condition before leaving our warehouse. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is extremely abnormal, and replace your device for you directly, at no further cost to you. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: When it works, it works well

Cons: Reliability

Other Thoughts: This drive lasted about 5 months from purchase. Note that 17% of reviews are 1 star. That indicates a very high defect level out of the factory. Crashed suddenly and pretty completely. No opportunity to perform any recovery on any files. Lost all data up to last full backup. Not horrible, but a royal PITA.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. As a troubleshooting step, we recommend running either our WINDLG diagnostics software or Macs built-in Disk Utility to check your drives health.
http://wdc.custhelp.com/app/answers/detail/a_id/940
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Seemed good on paper.

Cons: Windows would not install on the disk. It detected an impending failure. I purchased another HD, and everything worked fine.

Other Thoughts: Thanks NewEgg for 30 day returns.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is extremely abnormal. We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Non yet, can't even get Windows installed and running with all the disk errors.

Cons: Essentially DOA.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. We are very sorry to hear that your drive did not function so soon after it was delivered. As a troubleshooting step, we recommend running either our WINDLG diagnostics software or Macs built-in Disk Utility to check your drives health.
http://wdc.custhelp.com/app/answers/detail/a_id/940
We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you. Please use the following link for our replacement procedure.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Got the 500GB so it was pretty cheap...
Extremely fast
crystalmark scores:
-----------------------------------------------------------------------
CrystalDiskMark 3.0.2 Shizuku Edition x64 (C) 2007-2013 hiyohiyo
Crystal Dew World : http://crystalmark.info/
-----------------------------------------------------------------------
* MB/s = 1,000,000 byte/s [SATA/300 = 300,000,000 byte/s] (I'm not sure why it's saying 3gb/s when it's 6)

Sequential Read : 147.334 MB/s
Sequential Write : 145.899 MB/s
Random Read 512KB : 37.190 MB/s
Random Write 512KB : 91.437 MB/s
Random Read 4KB (QD=1) : 0.361 MB/s [ 88.2 IOPS]
Random Write 4KB (QD=1) : 1.442 MB/s [ 352.1 IOPS]
Random Read 4KB (QD=32) : 0.649 MB/s [ 158.4 IOPS]
Random Write 4KB (QD=32) : 1.625 MB/s [ 396.7 IOPS]

Test : 1000 MB [C: 12.0% (56.0/465.8 GB)] (x5)
Date : 2013/05/10 0:19:23
OS : Windows 7 Ultimate Edition SP1 [6.1 Build 7601] (x64)

Cons: None so far. I know it's not an SSD and know it's not going to even think about comparing itself to one, so I'll leave it at that =)

Other Thoughts: most people would most likely benefit from getting the 1TB blue version of this for the same price since they won't even notice the difference and it has twice the capacity.

Pros: Plenty of space. Long warranty.

Cons: Purchased 2 a little over a month ago and one is already failing. I expected these to last much longer before failing, but at least they come with a 5 year warranty.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: normall WD is a reliable drive

Cons: who expects a drive to fail the 1st day!

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests, which is why it is unfortunate you received a drive that did not function. We will stand by our warranty policy and replace your drive for you. Follow the links below for more information.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: -Great performance
-Lots of space

Cons: -None

Other Thoughts: Exactly what you would expect from a hard drive

Pros: Fast, quiet, and all the space I'll ever need at a great price... However...

Cons: It Failed about 5 months in, noticed files were loading slowly at first and then not at all. The drive stopped passing S.M.A.R.T tests but it was too late. Nearly everything on the drive was corrupted and I lost most of it. Not Happy...

Other Thoughts: This Hard Drive was really great until it failed and I lost quite a lot of files. Will five egg this if I can somehow get this replaced.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. We are very sorry to hear that your drive did not function within such a short time frame. We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you directly. Please use the following link for our replacement procedure.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: First upgrade to SATA6GB. Way faster than previous drives.

Cons: Began causing OS glitches over a year ago, but would pass WD diagnostics. SFC unable to repair. Would have to re-install OS. Finally failing to WD diag. RMA'd.

Other Thoughts: Too many WD drives failing worldwide. Way over expected MTBF. Loosing faith in WD products.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. We are very sorry to hear that your drive did not function so soon after it was delivered. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is extremely abnormal. We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Large storage
Fast
Easy setup/detection
Quality Build

Cons: Little bit noisy.

Other Thoughts: I was a little surprised to know that with this drive you can hear the read and write movements.
Its not too terrible but my other two older HDD's are completely silent so i was a little disappointed.

Pros: Very fast hard drive

Cons: Price, since the Blue 1TB version is already the same price

Pros: Massive amounts of drive space at your fingertips - can't argue about that.

Cons: Ordered 2 drives, 1 DOA and 1 working. Kicked off RMA process - keeping an eye on that process.... 4stars for now...

Other Thoughts: Run tests on storage drives early and often. start with the SMART self tests (i.e. short, long, etc), then run through some heavy disk utilization before you declare them sane for use... you have a backups right? :)

Pros: Bought this to replace my external 2TB. Does the job, and the write speed is efficient.

Cons: None

Pros: Good drive that is working well. What I have come to expect from WD.

Cons: It is a little loud when reading or writing, because of that I knocked one star off

Other Thoughts: Overall a good deal, I got it in one of the weekend specials. Much better than a similar seagate drive I have and better than my older model WD drives that I still use.

Pros: Very nice so far.Quick read and write times for being mechanical.5 year warranty is nice and is not too loud.
so far so good.Love WD drives.

Cons: none

Pros: Western Digital disk

Cons: Died after a few hours in my RAID1 array.

Other Thoughts: WD usually does good work, this one might've snuck past QC, so one egg off.

Pros: None

Cons: Dead on arrival.

Other Thoughts: I saw it had 4 out of 5 eggs and it was at a decent price. To think that so many drives have had this issue is ridiculous. First time buying a product from Western Digital can't say I'm impressed.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product.
We are very sorry to hear that you received a drive that was not functioning. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We will stand by our warranty policy and replace your drive for you. Follow the links below for more information.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Price, Speed, and Size.

Cons: Everything else! It never would format, no matter what tools/programs I used. It lagged my system (and I have a nice rig too).

Other Thoughts: I have used WD drives for about 5 years now and NEVER, NEVER, NEVER had a problem with one until now. I bought the drive on May 29th I think, got it in very reasonable time considering it was 4-7 day free shipping, but it just wouldn't work... at all!!! I'm this close [...] to getting a seagate or something.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. This testing ensures our products consistently meet the highest quality and reliability standards of the WD brand. To test your drives health, we have our Data Lifeguard Diagnostics for Windows (WinDLG) utility, and Mac users can use Disk Utility and First Aid. For information on how to use these utilities, please view the information provided by the following links.
How to test a drive for problems using Data Lifeguard Diagnostics for Windows
http://wdc.custhelp.com/app/answers/detail/a_id/940
How to test a drive for defects or problems on a Mac
http://wdc.custhelp.com/app/answers/detail/a_id/866
We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you. Please use the following link for our replacement procedure.
How to get an RMA, (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device or your experience. You may contact us at 1 800) 275-4932, or via our support website at the link below. http://support.wdc.com/rs Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: + reasonable price; if you can get it for less than $100 its bargain
+ excellent Caviar Black performance

Cons: + none worth mentioning

Other Thoughts: ASUS Maximus V Formula
Intel Core i5-3570K
ASUS GTX 670 DirectCu II
Corsair Vengeance 1600 MHz Low Profile 2 x 4GB
Western Digital Caviar Black 1TB
Corsair AX 760
Cooler Master Storm Trooper

Pros: It didnt show problems at first...

Cons: Drive doesnt function properly and give bad read errors through the event viewer constantly. Any time a game needs to check its files to update itself (found on the drive) my computer freezes and crashes. Sucks that the drive being the last component for my new build would be the defective one.

Other Thoughts: Installed OS on an SSD, so computer only freezes when I interact with the HDD. Used the Western Digital drive utility, which found bad sectors but could not repair them. Chkdsk would freeze at step 4/5 which indicates a bad drive.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product.
We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We will stand by our warranty policy and replace your drive for you. Follow the links below for more information.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Detected by my computer if you want to call that a pro.

Cons: When i tried to partition and format the WD drive windows detected a problem immediately after and told me to reboot. After about 10 minutes of attempting to recover the drive on reboot it was toast. After that any attempt to open the drive or even select it would hang up my computer. As soon as i would unplug the SATA connection my computer would unfreeze and run smooth as can be.

Good thing i have an SSD as well otherwise this would be unbearable.

Other Thoughts: Would not recommend.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. This testing ensures our products consistently meet the highest quality and reliability standards of the WD brand. As a troubleshooting step, we recommend running either our WINDLG diagnostics software or Macs built-in Disk Utility to check your drives health.
http://wdc.custhelp.com/app/answers/detail/a_id/940
We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you directly. Please use the following link for our replacement procedure.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
You may also contact us at 1 800) 275-4932, or via our support website at the link below.
http://support.wdc.com/rs
Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: The moment I picked it up, I thought to myself "Now that's a harddrive." 1 tb at a decent price, installed quickly and easily.

Cons: It's not a SSD, wasn't free, and I have no idea what I'm going to do with that much disk space.

Pros: big drive
fast speeds for a spinner

Cons: very loud: i have a whisper-quiet water cooled system, and this drive sounds like a jack-hammer. It is literally the loudest component in my computer.
clickk clickk clack click clack click click click click clickk

also, this drive falls asleep. if it is idle for a few minutes, then suddenly you try to read/write something, it goes idle for about 4 seconds. very annoying, especially for a "high performance" drive. and before you comment, no, i dont have my windows power settings set to power-down HDDs when idle!

Other Thoughts: two years ago this drive was the same price that it is now

"limit 100 per customer" lol

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. Each of our drives is rigorously tested to ensure that they are in good working condition before leaving our warehouses. There are many variables that could amount to a drive emitting unusual sounds when powered on.
How to tell if the noise or sound the drive is making is normal
http://wdc.custhelp.com/app/answers/detail/a_id/568
To test our drives health, we have our Data Lifeguard Diagnostics for Windows (WinDLG) utility, and Mac users can use Disk Utility and First Aid. For information on how to use the WinDLG utility, please view the information provided by the following link.
How to test a drive for problems using Data Lifeguard Diagnostics for Windows
http://wdc.custhelp.com/app/answers/detail/a_id/940
How to test a drive for defects or problems on a Mac
http://wdc.custhelp.com/app/answers/detail/a_id/866
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device or your experience. You may contact us at 1 800) 275-4932, or via our support website at the link below. http://support.wdc.com/rs Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Works as expected.

Cons: None right now...

Other Thoughts: I wrote a two-egg review previously (and can't seem to find a way to delete it) that should be ignored. The issues I was having with this drive weren't being caused by the drive...

Pros: Fast

Cons: Unreliable, noisy, hot

Other Thoughts: I bought 4 of these over a period of a couple years. The first one I bought was very noisy when seeking but well balanced (very little vibration due to platter spin irregularity). The other 3 sound completely different when seeking and vibrate terribly. Over time, all 3 of the newer ones failed. One simply started having read errors, one kept making a "beeping" noise as the head tried to move and became unusable. The third just died in a very strange way. It got very slow. It eventually got down to reading at 55 MB/sec. I replaced it with a cheap Seagate drive of the same size and cache and that reads at 170 MB/sec, which is about right. It seems they've had some very serious quality control problems with at least one batch of these drives. In any case, I guess I'll be switching to Seagate drives. They don't perform as well but at least they're reliable.

Pros: This drive worked okay at first, in fact I didn't notice anything was wrong until after I had managed to install everything on it...

Cons: After everything was installed and all of my settings for Windows were in place I started noticing that my system would be shut down when I expected it to have gone to sleep, when I booted it up I got the "Windows didn't shut down properly" prompt, as if a crash had occurred... Which was odd, because while I'm here at my PC nothing appears to be wrong, I checked the error logs and found upwards of 3,000 errors logged within 48 hours from the HDD, and still being logged every few minutes...

Never experienced anything like this, but my professional-tech friend says it will likely get worse until the drive fails completely... and that I need to RMA it as soon as I can get everything backed up... Which really sucks because I don't even have a trust-worthy external or anything to back things up with at the moment, so now I have to wait for that to arrive too before I can start the RMA process...

Other Thoughts: I gave two eggs because honestly I can't tell that there's anything wrong with this drive other than the warnings from Windows... also this sort of thing happens, and is apparently unavoidable... I do wish companies were more careful about sending out faulty equipment, though... This sort of thing is just incredibly stressful and seems like it should be more avoidable.

Manufacturer Response:

We appreciate your feedback, and per your updated review, we are happy to hear you were able to resolve your stated concerns. Should you require anything further from us, you may contact us at 1 800) 275-4932, or via our support website at the link below. http://support.wdc.com/rs Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Used to have respect for the black labels

Cons: Purchased two drives in the last month and they were both returned, one twice (= three bad drives in last month). Hoping the current batch work out...

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product.
We are very sorry to hear that your drives did not function so soon after they were delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is extremely abnormal.
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: None to speak of

Cons: It failed within 1 hour of use.

Other Thoughts: For the extra money it costs you'd think the quality control would be better. 17% of the reviews are 1-egg. That should tell you something. I should have known better. Live and learn.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product.
It is unfortunate that you have experienced a drive failure, as our drives are all rigorously tested to ensure they are in good working condition before leaving our warehouse. There are many variables that could affect the drives integrity between leaving our warehouses prior to being installed in a computer. We recommend installing and running our Data Lifeguard Diagnostics for Windows (WinDLG) utility for Windows users, or running Disk Utility for Mac users. Information regarding our WinDLG utility and Disk utility can be found at the following link.
How to test a drive for problems using Data Lifeguard Diagnostics for Win
http://wdc.custhelp.com/app/answers/detail/a_id/940
How to test a drive for defects or problems on a Mac
http://wdc.custhelp.com/app/answers/detail/a_id/866
Regardless of the reason for your drives defect, we stand by our product, and would like to replace your drive for you directly.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty http://wdc.custhelp.com/app/answers/detail/a_id/8
You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Good Performance, 90/92 read and write speeds.
Western Digital "quality", See below.
Quiet.

Cons: The only con was that the first drive was DOA. Newegg was great in getting it replaced and the replacement has been working fine for 6 months.

I have been told that Western Digital(and many other brands) had DOA problems with drives made during a certain period. Sucks but it happens.

Since one was DOA I have to knock off an egg.

Other Thoughts: Looking back I would have probably gotten an Western Digital Red series instead due to the higher capacity for mostly the same price and little performance loss.

Pros: There is nothing good about the HDDs that I ordered.

Cons: When I attempted to put data on them, they died on me.

Other Thoughts: I bought two of these HDDs and I cannot believe that they would both fail. I have ordered several HDDs from WD before and this is the first time I've ever had an issue.

---NOTE: If you have the same issue I did, it may cause your computer to be very slow at start up and even when you're installing your operating system. Make sure to keep a back up of your data if you intend to move some over.---

I cannot do a proper review on this product since they did not function, however, I still feel that 1 egg is entirely appropriate.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. Our drives are rigorously tested to ensure they are in good working condition before they leave our warehouses, and for this reason it is unfortunate that you are experiencing problems with your WD Black. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is extremely abnormal. To test our drives health, we have our Data Lifeguard Diagnostics for Windows (WinDLG) utility, and Mac users can use Disk Utility and First Aid. For information on how to use these utilities, please view the information provided by the following links. How to test a drive for problems using Data Lifeguard Diagnostics for Windows
http://wdc.custhelp.com/app/answers/detail/a_id/940
How to test a drive for defects or problems on a Mac
http://wdc.custhelp.com/app/answers/detail/a_id/866
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device or your experience. You may contact us at 1 800) 275-4932, or via our support website at the link below. http://support.wdc.com/rs Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Fast, good value, awesome transfer rates.
Had a friendly fail on the 2nd one, could get data off before it went (if I had any). Newegg was fast with RMA and were willing to work with me through this setback.

Cons: First one had a bad sector, I'll give that one to WD it appeared fine and I understand that getting through quality control.
Second one failed within a week.
The 1 TB drives have higher failure rates than the smaller ones.

Other Thoughts: Newegg has provided excellent service through out. I have a SSD boot so I am still connected (another +1 for SSD). WD has been a favorite brand of mine, I have some drives that are over 6 years old but I keep having bad luck with this model. I'm going to try my luck one more time due to their past good history.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. We are very sorry to hear that your drive did not function so soon after it was delivered. We recommend testing your drives health. We have our Data Lifeguard Diagnostics for Windows (WinDLG) utility, and Mac users can use Disk Utility and First Aid. For information on how to use these utilities, please view the information provided by the following links.
How to test a drive for problems using Data Lifeguard Diagnostics for Windows
http://wdc.custhelp.com/app/answers/detail/a_id/940
How to test a drive for defects or problems on a Mac
http://wdc.custhelp.com/app/answers/detail/a_id/866
We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you directly. Please use the following link for our replacement procedure.
How to get an RMA, (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
You may contact us at 1 800) 275-4932, or via our support website at the link below. http://support.wdc.com/rs Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Western Digital name. NOT made in China.

Cons: 50% DOA rate.

Other Thoughts: I ordered 4 of these drives for a customer project. The customer is a US Military contractor and required drives NOT manufactured in China. These are manufactured in Thailand so they fit the bill. When they arrived, 2 of the drives were DOA. We tried them in 4 different systems and they would not be recognized by any controller. We ordered 2 replacements and the replacement drives worked fine. So out of 4 drives in one order, 2 failed out of the box. I'm hoping that since Western Digital has bought Hitachi's drive business, Western Digital branded drives are not just warmed-over Deathstars (DeskStars) now. I've been a loyal W-D buyer in the past, but now I'm really considering alternatives. I'm fearful for the other drives that did work out of the box. How long until they go belly-up? Yikes.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. It is unfortunate that you experienced DOA drives. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. This testing ensures our products consistently meet the highest quality and reliability standards of the WD brand. We do stand behind our warranty and replacement policy and if necessary, would appreciate the opportunity to replace your drive for you directly. Please use the following link for our replacement procedure.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device or your experience. You may contact us at 1 800) 275-4932, or via our support website at the link below. http://support.wdc.com/rs Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Works when its supposed too, until it begins to give out

Cons: ive dealt with western digital for close to 5 years. Ive got to say im done with western digital. Ive installed over 5 hard drives in all types of computer systems that ive built. 4 of those 5 have died and the one that hasnt died is about to die. HDTUNE is reporting errors so most likely that hard drive is also about to die. So sad, ive been a massive supporter of Western Digital but now im done with WD. they lost a loyal customer.

Other Thoughts: the hard drive i purchased from newegg died less than 2 weeks

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Green, as this is not the typical experience with the product. We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. As a troubleshooting step, we recommend running either our WINDLG diagnostics software or Macs built-in Disk Utility to check your drives health, should they exhibit signs of concern.
http://wdc.custhelp.com/app/answers/detail/a_id/940
We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you. Please use the following link for our replacement procedure.
How to get an RMA, (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
Please contact us at 1 800) 275-4932, or via our support website at the link below, so we can provide you with a positive resolution to your overall experience.
http://support.wdc.com/rs
Please reference within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Price for the capacity. SATAIII 6Gb/s

Cons: Functioned for 7 days power on time, then S.M.A.R.T. errors threw out >2000 bad sectors. RMA'd it back and am awaiting replacement.

Other Thoughts: Would think twice if buying.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is extremely abnormal. We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Good solid HDD with great reviews, I used this as a media drive and a SSD for my OS/programs, works perfectly

Cons: Not much of a Con, but if there were one: Dont forget to set the power management to keep this turned on if u use it as a secondary drive, it takes up to 15 seconds to get spinning, I dealt with it for as long as I could, had to set it to stay on 24/7 lol

Pros: The speeds of the hardrive are fast and it is a quality hardrive. The price is higher but the large capicity of the drive are well workth it

Cons: I just put together my first gaming computer and when i thought of a good computer hard drive i thought of western digital so i went out and ordered this hardrive. It worked great for about a week and then it gave me a S.M.A.R.T. error and that my files needed to be backed up. But being new to the computer hardware side of computers i thought it was just a bad lemon. So with faith in the brand i got an RMA and got another to replace it with, because surely the second on would not be faulty. But sure enough after about 4 days the second one gave me the same error message. No i try not to wine about products or give extremely biast opinions on certain thins but from my experiences with this hard drive it is not worth the money or the time to get this for any computer.

Other Thoughts: buy one for yourself it may work or it may just end up being faulty like mine but that is your choice not mine

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. This testing ensures our products consistently meet the highest quality and reliability standards of the WD brand. It is advisable to check your Motherboard chipset and BIOS for updates as well as the of cables and power supply in your system. We also recommend that you test your drives health. We have our Data Lifeguard Diagnostics for Windows (WinDLG) utility, and Mac users can use Disk Utility and First Aid. For information on how to use these utilities, please view the information provided by the following links.
How to test a drive for problems using Data Lifeguard Diagnostics for Windows
http://wdc.custhelp.com/app/answers/detail/a_id/940
How to test a drive for defects or problems on a Mac
http://wdc.custhelp.com/app/answers/detail/a_id/866
We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you directly. Please click the following link for our replacement procedure.
http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device or your experience. You may contact us at 1 800) 275-4932, or via our support website at the link below. http://support.wdc.com/rs Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: The first of these drives I purchased I purchased last April. It ran like a champ with no issues until the past couple of months.
Good price on a fast drive with a good storage capacity.

Cons: I've purchased multiple units of this same harddrive for my computer. The first I purchase in April of last year. Recently it started acting up, and I assumed it wouldn't hurt to back up the contents of the drive. I mostly use it for storing vacation and family photos, home movies, games, music etc., so it has a lot of data on it that isn't essential to my system running, but that I wouldn't want to lose either.
So I purchased a new unit of this same drive a few weeks ago. I installed it the other night, and figured I was getting it up and running just in time because windows had started pestering me about errors with the first drive and asking me to backup the data on it.
I formatted the new drive and started to back-up/transfer files from the old drive to the new. Windows estimated that this process was going to take upwards of two hours. Everything was going well until suddenly maybe an hour or an hour and a half into the process, the new drive disappeared. Windows popped up an error message telling me that the target for the file transfer was missing and to make sure it was plugged in or if it was a network resource, to ensure I had a working network connection.
The new drive simply refused to show up on the my computer screen, hardware monitor screen, or on the memory management screen.
I proceeded to backup what I could off of my old 1 TB drive to an older 640 GB model, in case it failed completely.
The next day I booted up my computer, and the new drive showed up, and some of the files I had transferred to it showed up and were able to be opened. Then after about fifteen minutes of using my computer, it disappeared again. Searching the issue online, most of the results I found suggested it could be an issue with large storage capacity drives after resuming from sleep. But since the second time it disappeared, it disappeared while I was actively poking through files and folders that I'd transferred to it, and since I typically don't put my computer into sleep mode, it seems unlikely that this is the case this time.
Since I seem to have two failing harddrives at the same time, I tracked down a third unit of this model drive at a local retailer and purchased and installed it. I removed the disappearing/reappearing drive (for lack of space and because I wanted to use the same sata cables on the newest drive as on the one purchased recently to rule out them as part of the issue) so far the third and most recently purchased drive of this model is working fine. Fingers crossed.

Other Thoughts: Overall, I got a solid year of use out of the first of these drives I purchased before I started running into issues, the second I purchased seemed to be not quite dead on arrival but dying on arrival. The third I purchased and installed yesterday seems to be running fine so far.
If not for these relatively recent issues with the drives, I would say that these were the best and fastest hard-drives I'd ever used. However currently I'm a little more satisfied with my old Western Digital Blue 160GB and my Western Digital Black 640 GB. I've had them for three and two years respectively and (knock on wood) haven't had any real issues with either one of them.
All in all, I've always been satisfied in the past with Western Digital's products, I think I've just run into a string of bad luck with them recently.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. We are very sorry to hear that you are experiencing difficulties with your drive after such a short period of time. As a troubleshooting step, we recommend running either our WINDLG diagnostics software or Macs built-in Disk Utility to check your drives health.
How to test a drive for problems using Data Lifeguard Diagnostics for Windows
http://wdc.custhelp.com/app/answers/detail/a_id/940
How to test a drive for defects or problems on a Mac
http://wdc.custhelp.com/app/answers/detail/a_id/866
We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you. Please use the following link for our replacement procedure.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Pretty fast drive, normally pretty reliable.

Proved backup strategy works!

Also proved WD RMA process is painless and fast.

Cons: One failed.

Other Thoughts: I picked up 2 of these drives and one failed at 174 hours of use. SMART data showed a bunch of relocated sectors and a bunch more marked for relocation. Filed for an RMA and it was painless. WD cross shipped a new replacement drive (not refurbished!) and I was back up in 4 days (actually not down, just running on backup drive). I have 8 WD Black drives, some going back through 3 system builds and this is my first failure. Video editing tests these drives pretty thoroughly. Keep them cool and most will last almost forever.

Pros: GREAT CUSTOMER SERVICE!!!!
FAST, FAIRLY QUIET!

Cons: it is still kinda loud. i have 7 fans in my case and this can be heard over all of them. not a big deal it makes it sound kinda important. i received 2 of these. my first one was defective. weird noises and wouldnt show in disk manager.

Other Thoughts: did an RMA through Western Digital and it was AMAZING!!! i was blown away by how simple it was. i shipped the defective drive on a monday through Western Digitals UPS partnership (only $8 for a 3day guarantee) recieved my new one on friday! it was great extremely impressed

Pros: Plugged in nicely, data installed well, good seek speeds for a large drive, enjoyed how it it would power down and power up when computer not in use and save me $ on electricity costs

Cons: Within less than two weeks of the drive actually being in the tower, SMART Drive indicated a failure at boot.

Downloaded the WD LifeGuard Diagnostics software, rant tests and saw a red X next to "RAW read error rate ID 1 Value 35 Threshold 51 Worst 1 Warrenty 1".

I also noticed noticed a "Warrenty 1" flag for for ID 3 and 5, but no red Xs.

Was unable to successfully image the disk, which thankfully doesn't kill me since I just built a new system and had little on it, but now will enjoy doing everything over and hope the MS activation thing goes ok. Still, unable to save stuff is always an irritant.

Since it is within the 30 day exchange window, I will go that route.

Other Thoughts: This is the first drive I've ever had that failed, well aside from whatever drive Gateway put in my work computer that my company bought for the building. But heck, that was in the 1990s.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product.
We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is extremely abnormal.
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Transferred Windows 8 Pro operating system from 128GB SSD to this. Worked great. Cheap large storage.

Cons: 1 or 3 seconds slower then a SSD.

Other Thoughts: I have a dual boot system. I have been using my wondows 8 pro OS a little more lately and my 128GB boot drive was running out of space. 500 GB (actually 460 GB) is good for me, no space problems.

Pros: Restrict your commentary regarding SSD drives. Those are in a league of their own.

- Fast: I sprang for performance, and this drive delivers. The 64MB cache really shines on this drive.

- Quiet: Above all else, the most annoying thing about a computer is a loud hard drive. This drive delivers in the decibel department and keeps the annoyance to the absolute minimum.

- Responsive: I have seen other WD drives be very lackluster when doing multithreaded actions. 2 or 3 concurrent copy actions are nothing for this drive.

- Warranty: Five years. Cant complain. Expect a drive to go out on you at any time. At least WD will replace the hardware

Cons: - Price: Strictly speaking this is not a con, however there are more spacious alternatives out there. The price/gb ratio is a bit steep on this one.

Other Thoughts: - If you need a star performer, but do not want to pay the SSD premium, this is your drive.

- A pair in Raid 0 would up the performance of this significantly. Plan to in the future, as so far this drive has proven rock solid and has not had any issues.

Pros: The price was nice, and when they work performance is very good.

Cons: 50% failure rate. One of the two drives had SMART errors right out of the box. It failed the first set of diagnostics I ran on it.

Other Thoughts: WD Black drives used to be high quality. Now, I am not so sure any more. These were my first WD drives since the Thailand floods. I had bought a couple WD Black 1 TB drives when the floods happened and held on to them. I finally used all of them and bought two recently manufactured WD Black 2 TB drives. A 50% failure rate is not encouraging.

Pros: The box it came in was completely unlabelled. I opened it, and apart from bubble wrap and an ESD bag, the only thing was the hard drive. No manual, no random swag, or useless DVDs. Perfect packaging. Plugged it in, worked without issue.

Cons: I had to go into my motherboard's manual to see how to plug the power in correctly. It has more plugs than I need so I wasn't sure which to use. A small, one sheet diagram of basic SATA/Power connections would have been useful in the box.

Pros: We all know the pros of this drive. It is supposed to be fast and long living.

Cons: I just installed mine and after copying some files from another drive it started to make cackling noises like its 10 years old. Not what I expected from a product so highly revered. Very disappointed.

Other Thoughts: I know this might be as a result of shipping or a bad unit, but I just cat help but being disappointed that I got a bad one. Luckily it still still works.. but how long based on the noises.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. Each of our drives are rigorously tested to ensure that they are in good working condition before leaving our warehouses. There are many variables that could amount to a drive emitting unusual sounds when powered on. To test our drives health, we have our Data Lifeguard Diagnostics for Windows (WinDLG) utility, and Mac users can use Disk Utility and First Aid. For information on how to use the WinDLG utility, please view the information provided by the following links.
How to tell if the noise or sound the drive is making is normal
http://wdc.custhelp.com/app/answers/detail/a_id/568
How to test a drive for problems using Data Lifeguard Diagnostics for Windows
http://wdc.custhelp.com/app/answers/detail/a_id/940
How to test a drive for defects or problems on a Mac
http://wdc.custhelp.com/app/answers/detail/a_id/866
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device or your experience. You may contact us at 1 800) 275-4932, or via our support website at the link below. http://support.wdc.com/rs Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: I have 4 1TB, 1 1.5TB, and 5 2 TB blacks, all have been running without problems.


If you keep the drives cool they will last you a long time. They need to have a fan on them or they will overheat (especially if you have them stacked up closely).

Cons: I recommend scanning them with WD SMART software right when you receive them, if you find any issues send it back to newegg for a replacement (only had an issue on a friends computer when they ordered greens, he waited to long to scan and was only able to replace 1 with newegg and had to RMA the other and got a refurbished drive through WD).

RAID seems to be an issue, I personally haven't tried it since I buy them as I need them but would consider the RAID edition drives if taking that approach.

Other Thoughts: I dont like how newegg has combined the reviews for the different drives.

The 4TB drives should have their own review section.

Pros: Bought this on sale.. so far no problems (have had it for about 4 months now). Easy installation.

Cons: None yet!

Pros: Great price, large capacity and WD's rock solid dependability.

Cons: When I first set up this new rig, I was still running Vista 64-bit. On the screen where you manage the partitions, format and all that good stuff, Win didn't detect any existing partitions. After I set up the first one, it was labeled as Partition 3. I didn't think anything of it at the time and I had good install of Vista... or so I thought. I got a few drivers installed and successfully restarted a few times. Out of the blue, the HDD refused to boot. The system couldn't find the appropriate boot files to load Vista. Come to find out, there were 2 other partitions on the HDD that wasn't listed before the install of Win. One of the partitions was a MBR type, the second was Recovery. I don't know if these bare drives are refurbs or what but I used a friends copy of Win 7 to delete all the partitions and start from scratch. Absolutely no issues with it since.

Other Thoughts: Still giving it 5 Eggs because it's a great product at a great price and it wasn't WD's or NewEgg's fault that I ran into the aforementioned issue. I just hope that my experience could help someone in the future. Gotta love Western Digital!

Pros: Big, holds lots of data.

Cons: Not reliable, 2 out of 4 failed. Make sure to backup your data.

Other Thoughts: Purchased 4 of these WD2002FAEX 2T Black drives. Within 9 months 2 died. Identical failure for both, clicking and pains for Win7 to load.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product. Our drives are rigorously tested to ensure they are in good working condition before they leave our warehouses, and for this reason it is unfortunate that you are experiencing problems with your WD Black. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is extremely abnormal.
To test our drives health, we have our Data Lifeguard Diagnostics for Windows (WinDLG) utility, and Mac users can use Disk Utility and First Aid. For information on how to use these utilities, please view the information provided by the following links.
How to test a drive for problems using Data Lifeguard Diagnostics for Windows http://wdc.custhelp.com/app/answers/detail/a_id/940
How to test a drive for defects or problems on a Mac
http://wdc.custhelp.com/app/answers/detail/a_id/866
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device or your experience. You may contact us at 1 800) 275-4932, or via our support website at the link below.
http://support.wdc.com/rs
Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: - Very Nice 5 year warranty

Cons: -A bit pricey for 1TB, but you get what you pay for.

Other Thoughts: - Read speeds: 110MB/s

-Write Speeds: 108MB/s

I use this drive to store all my steam games. Has not let me down yet.

Pros: Much cheaper than an SSD more space than you would ever need. I run an i7 processor and 16G memory and my computer boots in under 30 seconds I might even say 20 sometimes. You do not need an SSD drive I think this is already very fast and more affordable.

Cons: none

Pros: Drives were reasonably priced, 5 year warrenty.

Cons: Bought 3 drives to make a RAID on a rebuid of my computer. 2 drives worked awesome, 1 DOA. All it would do is make a wierd clicking sound. Tried different power sources and sata cables but never worked.

Other Thoughts: I've read about Newegg's RMA process and how great they were. I was a little upset that I had to pay 14 dollars to return a product that didn't work.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product.
We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is extremely abnormal.
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Setup in Raid 0 without a hitch and running great.

Cons: None

Pros: Good Brand - usually solid product.

Cons: First one was DOA. Returned for another (figured sometimes that just happens!) Second one lasted 4 hours and now is returning "There is a problem with your hard drive" from the BIOS event log and system won't boot.

Other Thoughts: I'm quite disappointed in this HDD, I have not had this kind of luck in the past with WD, but as other people have pointed out, this particular drive has a 25% failure rate if the newegg recent reviews is anything to base that on...

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product.
It is unfortunate that you experienced a DOA drive, as our drives are all rigorously tested to ensure they are in good working condition before leaving our warehouse. We understand your situation and will gladly replace your in-warranty drive, as we stand by our products and their associated warranties.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

Pros: Works like it should. This is a fast drive I was amazed at the time it took to backup another PC

Cons: None

Pros: Seems to be very fast and holds a lot of space and hope that these will hold up like my older sata2 versions w/32mb cache, I do have some 640's & 1tb's of those which have been great.

Cons: Newegg must've received a bad shipment of these drives due to all the negative reviews lately and then soon after I received my first set the negative reviews started to pour in.

I would say none when you get some that actually work that is so just keep that in mind.

Other Thoughts: First pair I ordered were doa so sent them back to newegg and they replaced the drives and sent me other ones to replace them. When I'm using a new hard drive I like to use the full format to go through the drive to make sure there isn't any bad sectors.

Pros: 4 TB (3.63 after format) and no need for special software or hardware to get the full capacity of the drive as I had with the 3 TB Green drives. Windows Server 2008 recognized the full capacity of the drive and I used GPT and a quick NTFS format. Definitely faster than the 3 TB Green drives. Wouldn't use to boot.

Cons: Price, but the 60 dollar instant discount was nice. $299 US for 4 TB isn't too steep a cost. Still up there. Drive runs a bit loud. I generally don't have a problem with drive noise, but this one is noticeable. Not annoying, just you can hear the drive working. Especially noticeable when running in my Thermaltake Black X docks. Not too loud, but you will hear the drive reading and writing.

Other Thoughts: 5 year warranty is nice. Appreciated I didn't need to add a dedicated controller to get the full drive capacity as I did with the 3 TB Green drives. Windows 8, 7, and Server 2008, 2013 all recognized the full capacity of the drive. Initialized as GPT and quick format as NTFS.

Pros: 6Gps xfer rate. Very fast transfers and very low seek time for finding files. Over all, great buy!

Cons: Runs a little hot, but most 1TB drives do.

Other Thoughts: Western Digital is the only company I will trust my data with.

Pros: Very good price and shipped fast

Cons: None

Other Thoughts: Have always had good look with WDs - Black Drive ( Buy It )