Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Sign up today for a 30-day free trial of Newegg Premier
  • Shipping Destination: United States
  • Wish List
  • Feedback
  • Help
Search all
Search

Western Digital WD Black WD2002FAEX 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Bare Drive - OEM

  • Maximum performance for power computing
  • Dual processor speed
  • Rock-solid mechanical architecture
  • 5-year limited warranty
  • Pin It
  • Email this page
ICON Loading...

Learn more about the Western Digital WD2002FAEX

Quick Info

Warranty

  • Limited Warranty period (parts): 5 years
  • Limited Warranty period (labor): 5 years


Customer Reviews of the Western Digital WD2002FAEX

Do you own this product? Write a Review

ICON Loading...

Filter Results

Go
  • Yelena B.
  • 7/27/2014 10:15:32 PM
  • Tech Level: Low
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsfailing owned for like 6-7 months

Pros: terrible

Cons: it worked fine for like 2 months but around after 3 months started making soft noises now 4-6 months out its making metal screeching noises and have gotten 3 blue screens

Other Thoughts: i want to know how to use the warnety so i can be sent a new one

Did you find this review helpful? Yes No

  • Mr. R.
  • 6/16/2014 9:06:50 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsNice drive

Pros: Use this drive for storage purposes, pictures, videos, some games. It works as expected. I've used WD drives for years and never had an issue with any of them.

Cons: None

Did you find this review helpful? Yes No

  • Ian G.
  • 6/3/2014 4:48:07 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsWorks great so far

Pros: Very easy to install (assuming you have the correct case and cables). This took the place of a much slower (and older) WD 500G external drive. Formatted MBR, no issues. Tempted to spend less money on other brands, but have always had good experiences with WD. Glad I spent the extra $50.

Cons: No cables included and no install instructions. Must have upgrade knowledge prior to install or be willing to research the internet for directions.

Did you find this review helpful? Yes No

  • Nicholas B.
  • 5/12/2014 6:07:50 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

1 out of 5 eggsDefective.

Pros: None to speak of as I haven't even used it yet.

Cons: Was using my system with just an ssd, got around to installing the hdd, and it powers on but only makes obnoxious whirring and buzzing sounds and is not recognized by the bios or windows at all.

Manufacturer Response:

Hi Nick,
There are many variables that could amount to a drive emitting unusual sounds when powered on. To test our drives health, we have our Data Lifeguard Diagnostics for Windows (WinDLG) utility, and Mac users can of course use Disk Utility and First Aid. For information on how to use the WinDLG utility, please view the information provided by the following link.

How to tell if the noise or sound the drive is making is normal
http://wdc.custhelp.com/app/answers/detail/a_id/568

How to test a drive for problems using Data Lifeguard Diagnostics for Windows
http://wdc.custhelp.com/app/answers/detail/a_id/940

How to test a drive for defects or problems on a Mac http://wdc.custhelp.com/app/answers/detail/a_id/866
We would like the opportunity to assist you on this case and answer any questions you may have on this issue, and if necessary provide you with a replacement. Please contact us at (800) 275-4932, or via our support website at: http://support.wdc.com/rs

0 out of 2 people found this review helpful. Did you? Yes No

  • Mark F.
  • 5/4/2014 6:52:56 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsWD 2TB Black

Pros: Hard to give this any input. Drive is DOA.

Cons: I know there is a certain amount of failed drives right out of the box but this is my first. I have always had good luck with WD and will continue to use them.
Just let down on this purchase.

Manufacturer Response:

Hello there,
Our drives are all rigorously tested to ensure they are in good working condition before leaving our warehouse. There are many variables that could affect the drives integrity between leaving our warehouses prior to being installed in a computer. Regardless of the reason for your drives defect, we stand by our product, and would like to replace your drive for you directly.

How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty http://wdc.custhelp.com/app/answers/detail/a_id/8

You may also contact us at (800) 275-4932, or through our support website: http://support.wdc.com/rs

1 out of 1 people found this review helpful. Did you? Yes No

  • Donald V.
  • 4/19/2014 10:44:41 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsSucks

Pros: No pros for items that fail less then a year.

Cons: I bought 2 about 6months apart. First was DOA and didn't know till i built my computer half a year later. The second didn't even last a year. Will not buy and recommend not buying. Friend has bought 2 sense we mirrored our builds and both his didn't last a year ether.

Manufacturer Response:

Dear Customer, we apologize for the continued inconvenience you have experienced with your devices. We understand your situation and will gladly replace your in-warranty drive, as we stand by our products and their associated warranties.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8

Please consider contacting our support department if we can be of any assistance with this directly. We can be reached at (800) 275-4932, or via our support website at: http://support.wdc.com/rs

Did you find this review helpful? Yes No

  • Eric S.
  • 4/2/2014 11:04:16 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsWorks perfectly.

Pros: Perfect secondary storage HDD.

Cons: None so far.

Other Thoughts: Running as secondary storage to my SSD. Works perfect so far.

Did you find this review helpful? Yes No

  • Lawrence G.
  • 3/26/2014 8:35:49 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsDrive is Junk

Pros: Reasonably fast.

Cons: I bought 3, two failed right away and were returned. One worked for less than two years and then failed. The RMA drive won't format.

Other Thoughts: Don't buy WD drives. IN recent years they are nothing but trouble. I've lost count of the number I've returned becauise they either were DOA or failed in service.

Manufacturer Response:

Hello LarryG, we thank you for taking the time to bring your concerns to us. We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you. Please use the following link for our replacement procedure.

How to get an RMA, (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8

You may also contact us at (800) 275-4932, or through our support website: http://support.wdc.com/rs

0 out of 1 people found this review helpful. Did you? Yes No

  • Prism L.
  • 3/25/2014 4:02:06 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsWD 2TB Enterprise HD

Pros: None

Cons: Until now, I always thought of Western Digital as a name of quality. Pulled this 2TB WD HD out of my new parts inventory in an effort to build a Server. Oops, the drive would not initiate.....no clicking... nothing....

Other Thoughts: I may have been extremely lucky through my 15 years of building computers, but this is the first drive I have ever had fail to initialize when brand new and placed into service.

Manufacturer Response:

Hello Prism, we regret hearing that you received a drive that is not working for you. Our goal is to provide world class customer service, and part of that goal in this situation would be to replace your drive, and investigate the cause relating to the products defect.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to assist you on any problems you may have, resulting in a positive resolution to your issue. Please contact us at (800) 275-4932, or via our support website at: http://support.wdc.com/rs

0 out of 1 people found this review helpful. Did you? Yes No

  • David B.
  • 3/16/2014 11:49:12 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat 2TB Hard Drive

Pros: This drive appears to be sturdy and well-built, it was recognized by my Win 7 system without problems, it runs quietly, performance is good, and functions perfectly with all diagnostic software. Is certainly provides abundant storage space. No complaints so far.

Cons: None

Other Thoughts: My build components are as follows: Antec Gaming Series One black steel case, GIGABYTE GA-Z87X-UD3H motherboard, Intel Core i7-4771 Haswell 3.5GHz LGA 1150 processor, Dynatron K17 92mm CPU cooler, Microsoft Windows 7 Professional SP1 64-bit, COUGAR A760 model CGR B3-760 760W power supply, CORSAIR Vengeance 16GB (2 x 8GB) 240-Pin DDR memory, LG Black Blu-ray Burner model WH14NS40, LG Black Blu-ray ROM model UH12NS30, AFT PRO-57U USB 3.0 ports and card reader, ASUS Xonar Essence ST PCI Audio Card, Crucial M500 240GB SATA 2.5" 7mm SSD, Western Digital WD Black WD1002FAEX 1TB HDD, Western Digital WD Black WD2002FAEX 2TB, old/recycled HDDs: WD 320 GB WD3200AAJB and Seagate 200 GB ST3200822A, StarTech 1 Port PCIe IDE Controller card (for old recycled IDE hard drives), StarTech PEX1394B3LP PCIe IEEE1394 card, U.S. Robotics USR5638 V.92 PCIe Fax modem.

Did you find this review helpful? Yes No

  • gregory m.
  • 3/11/2014 1:13:28 PM
  • Tech Level: Somewhat Low
  • Ownership: 1 day to 1 week

1 out of 5 eggsIs it used

Pros: It arrived

Cons: Came with no factory box, no instructions not anything but the bubble wrap.

Other Thoughts: didnt say it was open box or no box

Manufacturer Response:

Dear In2me, we apologize for any inconvenience. Please be aware that drives can be shipped with or without a retail box depending on the model you purchased. Aside from packaging, there are no differences between our Retail and OEM hard drives. Please see the link bellow for more information:

Difference between WD OEM vs. Retail (RTL) drives
http://wdc.custhelp.com/app/answers/detail/a_id/1352

We would appreciate the opportunity to assist you directly in order to address any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs
Please be sure and mention this Newegg review.

0 out of 6 people found this review helpful. Did you? Yes No

  • Jeff G.
  • 3/9/2014 6:01:17 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsCrashed

Pros: When it worked it was great.

Cons: Failed after 3 years. Soft crash.

Other Thoughts: Was able to recover data. Now lets see if I can RMA it. Not working so far.

Manufacturer Response:

Dear Jeff, it is unfortunate that you have experienced a drive failure. We understand your situation and will gladly replace your in-warranty drive, as we stand by our products and their associated warranties.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8

Please contact us at (800) 275-4932, or via our support website at: http://support.wdc.com/rs for any questions you may have.

0 out of 3 people found this review helpful. Did you? Yes No

  • James I.
  • 2/25/2014 6:29:08 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsWorst drive I've ever bought

Pros: none

Cons: When I first bought this drive, it had several bad sectors.
RMA #1- got the drive back with lower speeds and HUGE amount of noise
RMA#2- got the drive replaced with a new one(so they said) and got even slower speeds and louder noise from it.
Read/write speeds avg 110/90mb/s

What a waste, I'm not impressed with this product at all.

My 10 year old Hitachi drive runs better then this.

Manufacturer Response:

Hello there, we apologize for the continued inconvenience you have experienced with your drive. Please consider running a diagnostics test on the drive to determine the integrity of your device.
How to test a drive for problems using Data Lifeguard Diagnostics for Windows
http://wdc.custhelp.com/app/answers/detail/a_id/940

If there are reported errors, you will want to replace it under warranty.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty http://wdc.custhelp.com/app/answers/detail/a_id/8

You may also contact our support by phone or email below, if we can be of further assistance directly.
(800) 275-4932
http://support.wdc.com/rs

Did you find this review helpful? Yes No

  • Austin W.
  • 2/17/2014 11:06:23 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsWorking fine

Pros: I've have owned 6 of these for over an a year and they are all still going fine. I have yet to have any data corruption detected by ZFS.

Cons: None so far.

Did you find this review helpful? Yes No

  • Anonymous
  • 2/16/2014 6:15:01 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month

5 out of 5 eggsRMA issues resolved. Loving the drive

Pros: Primary Drive. Boots fast, Operates fast.

Cons: None.

Other Thoughts: I was previously having issues with WD drives, primarily the ones that I would receive as RMA replacements. None were working. Now, after contacting customer support, they sent me a brand new drive, which works like a charm. I can't recommend this enough.

Did you find this review helpful? Yes No

  • Brandon H.
  • 2/12/2014 7:00:19 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggs

Pros: Awesome read/write times
Performs similar to SSDs

Cons: LOUD!
When loading certain games will make annoying noises, but not dangerous noises.

Other Thoughts: Well worth the price for a gaming computer
Goes well with a SSD

Did you find this review helpful? Yes No

  • Ian G.
  • 2/11/2014 8:16:25 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggs2 out of 3 DOA

Pros: purchased at a good price, shipped fast.
the one functional drive I have performs as expected.

Cons: two of the three drives i ordered were dead on arrival. One drive simply wouldn't power on and the other drive doesn't completely spin up.

Other Thoughts: I frequently repair computers for local businesses and I always keep a few spare parts on-hand in the event of a hardware failure. once i finally needed to replace an old drive for a customer with one of these, I found out two of the three drives I ordered were dead on arrival. one simply wouldn't power on and the other couldn't get past spinning up. The third drive performs as expected in HD Tune Pro 5.50. during read/write tests, I noticed the drive makes some of the loudest clicking noises i've ever heard from a functional hard drive. apparently this is normal, but it's unsettling to say the least.

I'm incredibly surprised that 2 of the 3 drives I ordered would both be DOA. I chose to stock WD drives this time around because the higher demand for WD drives over Seagate combined with the noticeably higher cost somehow convinced me that these drives would be less prone to failures. I understand that there are a few bad drives in every batch, but after my customer saw me go through two brand new drives he was very adamant about not having that third one installed into his machine. In short, I had to run all over town looking for a replacement drive for my customer.

I purchased these drives on Black Friday along with five of the 4TB model (WD4001FAEX). I haven't had to dip into the supply of 4TB drives yet, but I'm very nervous about having more of the same problem.

I've always been pretty neutral on brand preference when it comes to seagate vs. western digital, but after this experience I think i'll be sticking with seagate drives...

Manufacturer Response:

Dear IanGoldense,
We apologize for the inconvenience as this is not the typical experience for this product. Our drives are rigorously tested to ensure they are in good working condition before they leave our warehouses, and for this reason it is unfortunate that you have received a dead on arrival drive. We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you directly.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8

Please contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs with any questions you may have.

0 out of 1 people found this review helpful. Did you? Yes No

  • Erin L.
  • 2/7/2014 11:45:15 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggs

Pros: Fast and has a large capacity for a good price

Cons: It seems quite a bit noisier than my previous hard drive. If that sort of things bothers you, I'd suggest getting a noise-dampening case like I did. It'll save your sanity.

Did you find this review helpful? Yes No

  • JAMES D.
  • 2/5/2014 11:05:52 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsFAST AND BIG

Pros: This hard drive has very fast response time and plenty of storage space. The price was amazing, as always from Newegg.

Cons: None

Did you find this review helpful? Yes No

  • Justin H.
  • 2/4/2014 5:41:53 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsOne Solid Drive

Pros: Bought one of these drives back in September of 2011 and the drive is still kicking! Since then I've bought three more of these drives and I'm currently running them in a RAID 5 without any issues. The RAID is pretty fast, sorry I don't have any benchmarks available right now. I'm extremely satisfied with the quality of this drive.

Cons: None.

Other Thoughts: Recently I had the predecessor to this drive fail (WD2001FASS) after 4 years of running. I opened up a ticket with Western Digital and they swiftly granted me a RMA. I was even able to buy a shipping label from Western Digital for $1.00, which is impressive. Overall I'm quite satisfied with Western Digital's customer service.

Did you find this review helpful? Yes No

  • Jean-Philippe N.
  • 1/25/2014 5:27:44 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsCritical error within a month

Pros: Good access time;
nice HDD in general.

Cons: I knew it would happen! Within a month, I got an error message from Windows that my drive have to be remplaced or repaired. I also checked it with a HHD Health software and it's was in a critical condition.

I tried to do a check disk with /f & /r but as soon as I restarted the computer, same message and IMPOSSIBLE to access the files. I was able tyo open the drive but no way to move a file, even a word document!

Disk a little hot compared from a green caviar but... It still a performance HDD!

It does do some noise when reading or writing but it's reallly like most of 7 200 RPM HDD, nothing abnormal.

Other Thoughts: You should probalby pay the difference and buy the newer version because this version is really faulty; As you can see, I'm not the only one who had this problem and for fox sake DO BACK-UP! I lost 500 GB of data!

Did you find this review helpful? Yes No

  • John L.
  • 1/19/2014 8:57:49 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsJello Soft

Pros: Lasted slightly more than a year.

Cons: This drive died just after 1 year into its service life. It is one of two 1 TB WD Black and four 2 TB WD Black drives I put into a workstation build I finished in September of 2012. One of the 1TB drives also failed 1.5 years into its service life. That is a 33% failure rate for "rock solid" drives supposed to last at least 5 years. Not acceptable.

Adding insult to injury, I had to pay shipping charges to get the defective drive replaced! Why? The defect was WD's responsiblity.

Other Thoughts: 33% failure rate in the first two years for 5 year drives is unacceptable. It is time for Western Digital to quit using paying customers as beta testers.

They have no right to charge shipping to those who must spend time reestablishing data thanks to their defective products.

Manufacturer Response:

Hi John,
We want to extend our apologies for the issue you have experienced. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is something abnormal, and take the opportunity to assist you with this and answer any questions you may have on this issue. Please contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs

Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

0 out of 1 people found this review helpful. Did you? Yes No

  • Sean C.
  • 1/18/2014 5:35:02 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsWD Wins this Round

Pros: Quality drive so far, I am using it as a data/game drive with no OS installed. Close to 1TB worth of games installed and I have not noticed any drop in read/search speeds. 7200 RPM is the way to go untill the 10000s catch up in capacity and come down in price.

Cons: None

Other Thoughts: No louder than any other internal HDD I have owned. No unnatural clicks when accessing data.I am very pleased with this purchase.

Did you find this review helpful? Yes No

  • Scott W.
  • 1/16/2014 9:43:09 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsNo difference in performance

Pros: Large capacity for a reasonable price. Western Digital reliability.

Cons: Noisy, no noticeable improvement in performance.

Other Thoughts: Let me first say I buy only WD drives, none have ever died, and I am satisfied overall with this one. I bought this black drive because my WD green 750 GB drive was reaching capacity and seemed to lag with certain programs, but I haven't noticed any difference in performance over the green drive (which is supposed to be optimized for video playback or server-type functionality). I think Windows 7 is the bottleneck as far as performance. Also this drive is very noisy and makes annoying buzzing sounds when loading up the OS.

Did you find this review helpful? Yes No

  • Zachary O.
  • 1/8/2014 2:56:34 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsI think it's good

Pros: It holds a lot, though the metric 2TB is around 19GB less then what the computer said.
Newegg the way you pack things is amazing I believe that if the Earth were to be hit by a asteroid I could just hide in one of your boxes and wait it out without losing a wink of sleep.

Cons: Their is a clicking I know that means that some thing could be wrong with it but how would I know for sure? I't not to loud and it only happens when I am using it.(seconded hard drive for my computer) Should I return the product or test it some how.

Other Thoughts: I could not use my HDD for a few weeks because I forgot to buy a Sata cable. But as soon as I formatted my Hard drive it made this clicking noise that is bothering me a bit. I bought my whole computer through Newegg and made it my self, I believe that Newegg is the best place to buy computer parts. Any help regarding the light clicking I am hearing would be appreciated very much thank you.

0 out of 1 people found this review helpful. Did you? Yes No

  • Jeffrey L.
  • 1/6/2014 9:45:06 PM
  • Tech Level: Somewhat Low
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsworking well

Pros: working good for the past year. Had no hiccups like I have had with my 4tb unit [failed to "install" when i have used it previously many times, when re-connecting it]. works between many computers.

Cons: Not a big con, but a tad slower on the read than one of my seagate externals, and pricier than others per gb.

Other Thoughts: has software included, which i don't care for/never used. So if you absolutely hate that, look for the wd elements, it should come clean.

Did you find this review helpful? Yes No

  • Robert L.
  • 1/5/2014 12:41:42 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

4 out of 5 eggsTank Drive

Pros: Speed, reliability, quiet. I am using this as my secondary drive on my main system.

Cons: Price. The prices of platter drives should be a lot lower considering SSD drives will replace these in the coming years.

Other Thoughts: Loses one Egg for price.

1 out of 1 people found this review helpful. Did you? Yes No

  • stevinson o.
  • 1/2/2014 10:35:18 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsNot That Great

Pros: High Capacity

Cons: Loud
Average Speed
Expensive

Other Thoughts: I figured this top-of-the-line HD would be perfect, but for the price it's really not that special. Tons of space and decent speed, but as many other reviewers note - it makes lots of mechanical hard drive noises. Kinda annoying. Also doesn't seem super fast, just average. Was expecting an awesome HD...

Did you find this review helpful? Yes No

  • Anonymous
  • 1/2/2014 7:47:16 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsLarge space, decent price to performance

Pros: Nice specs and all.

Cons: Turns out the drive has tons of bad clusters. Couldn't create a successful backup which prompted me to do a more invasive scan of the drive. Despite the killer I got on black Friday, it's not going to be such a great deal after all.

Other Thoughts: I love WD drives and don't fault WD for the bad clusters. The drive was packaged poorly in a slit open bubble bag. Come on people learn to pack these things right!

2 out of 3 people found this review helpful. Did you? Yes No

  • guillermo r.
  • 1/1/2014 11:22:54 AM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsSO FAR IMPRESS

Pros: Work out for the box with no problem at all
read and right is at 150mb sec. average which is impressive for a disc hard drive on a stat 6 port , went in my son rig, y he need 2TB in beyond me

Cons: have my concerns with this model and previous reviews, recommended to my son the keep the 500gb as a full backup.

Other Thoughts: have it in and antec 300 case with 5 80mm fans so cant said anything about noise level , only time will tell.

Did you find this review helpful? Yes No

  • Patrick C.
  • 12/31/2013 8:54:12 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsExcellent quality Hard disk

Pros: Very Quitet, high performance

Cons: none

Did you find this review helpful? Yes No

  • William W.
  • 12/23/2013 7:21:51 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGood Hard Drive

Pros: Very good hard drive, especially at the sale price. Good performance and quiet operation.

Cons: Not such a good deal at current price, alittle expensive.

Other Thoughts: Good drive for a windows operating system with MBR format with a 2.2 GB limit.

Did you find this review helpful? Yes No

  • Hector P.
  • 12/20/2013 4:08:42 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGOOD,GOOD

Pros: Dam this HDD ARE GOOD RUN SMOOTH I PUT IN RAID 0 FOR GAMING NO LAGS AND LOAD FAST

Cons: THE ONLY THING I DONT LIKE BUD IS NOT A BIG DEAL IS THEY NOT HAVE LOCK FOR THE SATA CABLE YOU NEED TO PUT A STEADY PLACE OR SOLID AREA OR THEY COME OUT

0 out of 2 people found this review helpful. Did you? Yes No

  • Denny C.
  • 12/18/2013 11:18:51 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsWDC Black!

Pros: The reason I always order WDC Blacks is that the product works and works very well.

Cons: I have none so far on this drive.

Other Thoughts: January will make 24 years I have been in the PC business and over those years WD has been the most dependable and the Black drives the best of those.

Did you find this review helpful? Yes No

  • Jordan P.
  • 12/18/2013 5:30:05 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsWorks Great

Pros: easy to install and setup
MOBO read it was there when I booted up first time

Cons: a little louder than normal but it does spin faster than a normal HDD

Other Thoughts: works great plenty of room and got it on sale

Did you find this review helpful? Yes No

  • Thomas W.
  • 12/17/2013 4:35:52 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsStraight 8

Pros: Number 8 of the 2TB WD Black drives bought in the last year and a half. This last drive measures up to the last 3 I've described in reviews over the last month.

One thing I want to emphasize about these drives is that I hear NO noise out of any of them. A noisy drive would immediately start the RMA process.

Cons: No cons against the drive that hasn't been expressed on previous reviews.

This last purchase will satisfy my storage needs for some time. Only a very attractive price can tempt me again in the next 6 months or so.

Other Thoughts: If you can get past the price, these drives provide excellent performance.

Bought this from a different source than Newegg this time. Had a lot of point value accumulated on a credit card and couldn't think of a better value than this WD 2TB at the time.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous
  • 12/16/2013 4:33:45 AM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggs

Pros: This thing is fast. Nowhere near as fast as a solid state, but it's way faster than any 7200 I've ever had. Black is supposed to be the more reliable of the WD drives, and time will tell. About 2 weeks in and no problems so far.

Cons: It's loud. It makes this horrible crunching sound any time it's doing anything. I've run 2 or 3 different diagnostic tools on it and every one checks out. The sound seems to be the only tradeoff for the lightning speed, however. I think this drive is meant to be in a server bank somewhere and not in a tower 3 ft from my head. It doesn't bother me that much, but I know some people are sensitive to these things, and it's definitely noticeable.

Other Thoughts: If it turns out to be reliable over 2+ years, I'll give it another egg. It's truly too early to tell.

Did you find this review helpful? Yes No

  • Samuel C.
  • 12/14/2013 2:02:41 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggs

Pros: - Lots of space
- Cheap

Cons: - LOUD. I have a folder of over 2000 photos in it, and the drive makes huge reading sounds when I try to access any portion of it that hasn't been accessed recently. My desktop is roughly chest level next to my desk, and I can hear it from 10 feet away

Did you find this review helpful? Yes No

  • Mark B.
  • 12/14/2013 11:45:18 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsDoes the job

Pros: Large capacity, easy to install. Higher-end model.

Cons: It's just a bare drive, no frills or software or directions. So be confident in your ability to use it without many goodies. Some people have complained it's noisy. Well yes, you can hear it clicking around during operation but I've never considered it unusual or bothersome. It sounds pretty solid to me.

Other Thoughts: Replaced a 4-year old WD black 1TB with this black 2TB. The downloadable WD edition Acronis imaging software worked flawlessly and it was super easy to swap this drive in my computer. I've owned several WD drives and never had one fail. Maybe lucky but I'm happy. It was well wrapped with a very cushy air bag inside a box. Drive had a sealed anti-static bag around it as well with a desiccant bag.

Did you find this review helpful? Yes No

  • Michael S.
  • 12/13/2013 6:49:14 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsOutdated, slow, noisy, hot, and overpriced

Pros: WD drives always last long, that's not the issue.

Cons: The issue is that it's slow, noisy, hot, and overpriced. The newer WD1003FZEX is a way better choice since it uses the same fewer platter design that makes the WD10EZEX, a blue drive, a better buy than even this older Black drive.

Other Thoughts: Buy something else. This isn't a bad drive, it's just way outdated and way overpriced.

1 out of 1 people found this review helpful. Did you? Yes No

  • Alan H.
  • 12/12/2013 10:30:11 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsaverage

Pros: does what it is supposed to do..no bells and whistles, so far so good.

Cons: none

Did you find this review helpful? Yes No

  • Cloud W.
  • 12/12/2013 4:46:27 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsSame speed as WD Blue

Pros: -good capacity
-fast speeds (150MB/s read and write)
-5 year warranty

Cons: none

Other Thoughts: It is a little expensive, I got it on sale for $110 on black friday. Any other day I would probably have looked at seagate.

Did you find this review helpful? Yes No

  • CHUL K.
  • 12/12/2013 11:05:16 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsworks great so far

Pros: 2T what i need it for

Cons: Locking Latch does not work no one mention it
My old 2T black Locking Latch was work fine
But died 1 year I bought 2 but both died after 1 year
I RMA them its work now hopefully this new one not die

Did you find this review helpful? Yes No

  • Emil M.
  • 12/11/2013 7:10:16 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDissapointed

Pros: large size and quiet operation

Cons: Died/slowed to nothing 1 month in.

I got this in March but I'm only now writing a review of it. The drive worked fine for only one month. After that it started to slow down. I had originally thought it was a new OS I was using or my CPU was slowing down but it turned out to be the new drive.

I had consolidated all of my personal files, art projects and over a TB in movies onto this new drive. But a month into its operation it slowed down to a crawl. At first it just took 30+ minutes to view my Downloads folder, but that was the first symptom. At worst it took 3-8 hours for it to boot up. Yes, I wrote 8 hours, as in I would wait all night for it to do anything. A quick virus scan would take 5 days to complete. I finally removed it and went back to an older and much smaller drive and 'lost' all my files. A few months later I tried to reconnect it to save a few files. Most of my files are still there with a few bad sectors. It took 36 hours to copy 100mb. At that rate it would take 60+ days of continuous copying to save my files, not counting any failures.

No I did not get the $30 data protection plan and I am loath to send it anywhere to have it fixed because of the personal nature of many of the files. So I have been without my most important files, programs and movies for the better part of a year and only now decided to write something about it. Sorry.

I've always used WD but I was so disappointed in this product. I had read the reviews before I bought it and hoped the bad ones did not apply to the HDD I got in the mail. I wasn't so lucky.

Manufacturer Response:

Hello Wyrmshadow, we want to extend our apologies for the issue you have experienced. Please note that there are many variables that can result in a failed drive, such as power outages, accidental physical damage, internal component failure, and computer viruses, just to name a few. As a troubleshooting step, we recommend downloading and running Data Lifeguard Diagnostics for Dos to test the drive outside your installed operating system.
Data Lifeguard Diagnostics of Dos
http://support.wd.com/product/download.asp?groupid=502&sid=2&lang=en
How to test a drive for defects or problems on a Mac
http://wdc.custhelp.com/app/answers/detail/a_id/866

We understand your situation and will gladly replace your in-warranty drive, as we stand by our products and their associated warranties. Our goal is to provide world class customer service, and part of that goal in this situation would be to replace your drive, and investigate the cause relating to the products defect.

0 out of 1 people found this review helpful. Did you? Yes No

  • James S.
  • 12/10/2013 8:23:25 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsAwesome, but if you need help don't give up on it

Pros: Super fast, very cool to the touch, and i clocked it at a higher rate than is given and no problems. It even consumes slightly less energy than stated if you do it right. You can even do a slave master combo with a SSD if you want to make a partial RAID and IT WORKED!

Cons: It thinks it is a USB on the first connection. Easy to reformat. Especially on a dual boot system.

Did you find this review helpful? Yes No

  • Thomas W.
  • 12/10/2013 3:02:15 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsWD BLACK 2TB Redux

Pros: Success. See my review a few days earlier.

Cons: Normal price too high.

Other Thoughts: 7th no-trouble WD BLACK 2TB bought recently from Newegg.
Also bought 2 WD BLUE 1TB drives this year from Newegg and they have been faultless.

Did you find this review helpful? Yes No

  • Nicholas F.
  • 12/10/2013 2:24:21 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat

Pros: great gaming hard drive lots of place , fast

Cons: HDD and not SSD

0 out of 1 people found this review helpful. Did you? Yes No

  • scott l.
  • 12/10/2013 2:18:10 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsworks great so far.... LOUD

Pros: arrived in a timely manner, works great for what i need it for.

Cons: this thing is super loud... it almost sounds like its goint to die at any moment..... hopefully that isnt the case and they are just naturally loud.

Other Thoughts: got it on sale.... fairly happy so far.... -1 egg for how loud it is

Did you find this review helpful? Yes No

  • Jean-Francois D.
  • 12/9/2013 3:28:48 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

5 out of 5 eggs

Pros: fast, lot of space.

Cons: none, it was a great upgrade from the old drive i had.

Did you find this review helpful? Yes No

  • Kevin M.
  • 12/9/2013 10:41:01 AM
  • Tech Level: Low
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsSo far so good

Pros: The price I got it for. 2TB, 7200 RPM, 64MB Cache. It's shiny and has black on the sticker. Oh did I mention it was 2 TBs?

Cons: Takes forever to clone. LOL - OK I will try and put this all down here hopefully it will help someone. So I used an external enclosure to clone my 1TB Seagate this holds all my programs and games. My OS Win7 Pro is on an SSD. I used the WD Acronis software from their site. (Which is great software, if I had the extra money to get the full version) but the WD version was just fine. I first cloned the drive in GPT format because I thought the 100MB "partition"??(unallocated space)?? might add a performance boost to running my Games. I do not run games off my SSD because it is to small and I have like 600GB of games.
After the cloning I swapped the drives out and everything worked. But then I started up a movie using two different very popular programs. The programs were on the WD cloned drive but the movies were on a RAID 5 (4 Hitachi drives) on the same mobo. That's when the stuttering started...I tried 4 different movies all stuttering at different intervals...no patterns. I used ProcessExplorer to watch the I/O and randomly it would just stop ?encoding? at different intervals. Finally, I just manned up and restored Windows to it's previous state and cloned the drive again this time in MBR format. So far I've watched 6 movies and no problems...Was there a performance boost? Maybe a little but the driver conflicts didn't make it worth it I would rather smooth and steady than fast and choppy. It was a good experiment (+/- 48hrs). LOL
Acronis software is WD propriety software and it is awesome but I wish more information was available about Hardware conflicts with GPT vs. MBR... I looked around the Internet but all I got was it's been around since like 2011 and for drives over 2.2TB.

I gave this product 4 out of 5 eggs only because I have not owned the product for long enough to give it a good reliability assessment. Only time will tell. I purchase drives based on price and the need. Failure rates for all the high end manufacturer's are all about the same. I think WD and Seagate use different technology but they are both about the same. And I think WD is part of Hatachi and Hatachi makes great drives as well.

Other Thoughts: Relevant Specs it might help:
Processor: Intel Core i7-3770k
Motherboard: ASRock P67 Extreme 4 Gen 3
RAM: G.Skill Ripjaw 8GB 1600MHz Dual Channel
Graphic Cards: (2) Sapphire Radeon HD 7870 2GB DDR5
Power Supply: Corsair TX 850
Case: Cooler Master HAFX
Monitor: Asus 23" widescreen LED VS238H-P / Dell UltraSharp 19" LCD monitor
Water Cooling: Antec KULER H2O 920
SSD: OCZ 120 GB SATA III 6GB/s
RAID 5: (4) Hitachi 2TB 7200 RPM 64 MB Cache: connected to SATA II 3GB/s
Program Drive: WD 2TB 7200 RPM 64 MB SATA III Cache 6GB/s

Did you find this review helpful? Yes No

  • Thomas W.
  • 12/8/2013 7:21:43 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsStill strong

Pros: WD BLACKs excel:

1. 2 x WD Black 2 TBs immediately recognized
2. Quickly formatted.
3. Copied about 400 GB data onto each.
4. Drives are quiet and cool (mid-20s to low 30x C)
5. 5-year warranty
6. Arrived quickly and free
7. Good packaging
8. Good price
9. Pleased with entire transaction

Cons: Price is high yet the Black Friday price was too attractive to bypass.

Other Thoughts: These are the 5th and 6th WD Black 2 TB received from Newegg in the last year and a half. All have survived the shipping and the first 4 are installed and have been working from 7 to 14 months with no problems. These 2 drives were securely packaged in form-fitting bubble packages - hope this becomes the norm.

Did you find this review helpful? Yes No

  • Daniel W.
  • 12/4/2013 7:02:50 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

2 out of 5 eggsNewEgg is great

Pros: Got here extremely quick

Cons: Dead on Arrive.

Other Thoughts: NewEgg offers Free return shipping for cases like this and there was no hassle in trying to get it but you do have to talk to someone to do so.
the added star is because of Newegg support other wise it would be 1 star

Manufacturer Response:

Dear Grease, We would be more than happy to assist you with any issues you may have with your drive, as our goal is to provide world class customer service, and part of that goal in this situation would be to replace your drive, and investigate the cause relating to the products defect.
Please consider contacting our support department in the future when situations like this arise. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. We would appreciate the opportunity to assist you and answer any questions you may have.

Did you find this review helpful? Yes No

  • Daniel W.
  • 12/2/2013 8:42:18 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsDOA

Pros: Got here super fast.

Cons: Died before i could even install windows on it, now Western digital wants to put a hold on my Card so they can ship me a new one yet nowhere do they say how much will be charged.

Other Thoughts: I use to be a big Western digital fan but this whole thing is ridiculous.

Manufacturer Response:

Hello customer, it is unfortunate to find out your drive failed so soon after being purchased. During an Advance RMA, a customers credit or debit card has an autho¬rization hold placed on it in the event that the product expected to return to Western Digital under that RMA does not meet the RMA requirements, and the customer must be charged. An authorization hold is provided as a placeholder for Western Digital to charge the customer at a later date, if appropriate. Without this banking industry practice, the customer would have no accountability for receiving a replacement product from Western Digital in advance of Western Digital receiving their defective product. Without an authorization hold, Western Digital could be out the value of the replacement product without any way of being reimbursed.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8

If you have any other questions or doubts, please contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/.

Did you find this review helpful? Yes No

  • Kenny S.
  • 12/1/2013 5:56:42 PM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsDOA

Pros: Price

Cons: Drive was dead right out of the box.

Manufacturer Response:

Dear User, we apologize for any inconvenience this may have caused you. There are many variables that can cause a drive failure after leaving our warehouses prior to installing in your computer, and for this reason it is unfortunate that you have received a dead on arrival drive. We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8

For additional assistance, please contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/.

Did you find this review helpful? Yes No

  • Michael H.
  • 11/25/2013 12:33:03 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsNoisy

Pros: It works.

Cons: It's noisy

Did you find this review helpful? Yes No

  • Cameron B.
  • 11/22/2013 7:47:15 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsGood HDD

Pros: Great price for the 2TB. Love the HDD. Would recommend to everyone.

Cons: Can be a little slow to start sometimes because I have an SSD and the HDD isnt always running completely so sometimes it takes a few seconds for my files to load.

Did you find this review helpful? Yes No

  • Anthony D.
  • 11/17/2013 10:17:28 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsFailed after 3 days

Pros: Fast when it worked

Cons: Failed after three days

Had horrible clicking when transferring files from my old computer to it or when running programs.

Other Thoughts: Three days into ownership, the clicking stopped and it started to have terrible read/write times.

I ran a HDD diagnostic tool on it after Windows started throwing warnings that it was failing, and the diagnostic tool confirmed that the HDD was failing/bad. It gave the Read Error Rate warning which means certain failure is imminent. Now I have to wait a week or so to get a replacement. I'm actually considering going to a hybrid Seagate drive since my other 640GB WD drive just failed last month after only 2-3 years. Not very impressed at all.

Manufacturer Response:

Greetings, we are very sorry to hear that your drive did not function so soon after it was delivered. There are many variables that could affect the drives integrity between leaving our warehouses prior to being installed in a computer. Please understand that our goal is to provide world class customer service, and part of that goal in this situation would be to replace your drive, and investigate the cause relating to the products defect.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty http://wdc.custhelp.com/app/answers/detail/a_id/8
We would like the opportunity to assist you on this case and answer any questions you may have on this issue. Please contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/ and please mention this Newegg review so we can assist you further.

1 out of 2 people found this review helpful. Did you? Yes No

  • Michael V.
  • 11/13/2013 3:59:53 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggs

Pros: very fast / easy install

Cons: none

Did you find this review helpful? Yes No

  • Troy B.
  • 11/12/2013 2:57:40 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat Product

Pros: Great Products As Always!

Cons: None.

Did you find this review helpful? Yes No

  • Raymond H.
  • 11/8/2013 2:50:23 PM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsTwo Drives arrived with LOUD clicking

Pros: Fast

Cons: Prone to clicking (at least the one I got and its replacement)

Other Thoughts: Both the original drive and the replacement drive had loud clicking.

Manufacturer Response:

Hello Raymond Himle, there are many variables that could account for a drive emitting unusual sounds when powered on. To test our drives health, we have our Data Lifeguard Diagnostics for Windows (WinDLG) utility, and Mac users can of course use Disk Utility and First Aid. For information on how to use the WinDLG utility, please view the information provided by the following link.

How to tell if the noise or sound the drive is making is normal
http://wdc.custhelp.com/app/answers/detail/a_id/568

How to test a drive for problems using Data Lifeguard Diagnostics for Windows
http://wdc.custhelp.com/app/answers/detail/a_id/940

How to test a drive for defects or problems on a Mac
http://wdc.custhelp.com/app/answers/detail/a_id/866

We would like the opportunity to assist you on this case and answer any questions you may have. Please contact us at at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/

0 out of 2 people found this review helpful. Did you? Yes No

  • Nathan S.
  • 11/6/2013 1:10:42 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year

4 out of 5 eggsGreat Performance BUT...

Pros: Good performing, good warranty, solidly built, and a low price.

Cons: Really loud. On startup this hard drive drowns out all other sounds. Playing games with headphones on I can sometimes still hear it. If you have a case with bad hard drive sound isolation, like mine, a HAF 912, you might want to consider something quieter.

Did you find this review helpful? Yes No

  • Spencer H.
  • 11/1/2013 6:40:00 PM
  • Tech Level: High
  • Ownership: more than 1 year

1 out of 5 eggsAll drives have failed

Pros: Fast

Cons: Always failling

Other Thoughts: I've had quite a few of these drives, all have suffered from the same fate. They end up failing prematurely with an unhealthy noise. WD is good at replacing them, but every drive they have sent me has failed within a year. I have caught this before any data loss has occurred every time. Lucky for me they keep sending em brand new drives. This drive has a near lifetime warranty because it fails within the warranty period and the new drive starts with a fresh warranty.

DO NOT keep sensitive data on these drives, they WILL fail.

Manufacturer Response:

Dear Cheetohz, please note that there are many variables that can result in a failed drive, such as power outages, accidental physical damage, internal component failure, just to name a few. We understand your situation and will gladly replace your in-warranty drive, as we stand by our products and their associated warranties. Our goal is to provide world class customer service, and part of that goal in this situation would be to replace your drive, and investigate the cause relating to the products defect. Please visit the following link for warranty replacement assistance.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
Please contact us at at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/ for any questions you may have.

0 out of 1 people found this review helpful. Did you? Yes No

  • Robert B.
  • 10/31/2013 8:46:10 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsAdded this to my Raid 5

Pros: I have purchased a total of 6 of these 2 TB drives and have them in a Raid 5. This gives me 10 TB of space. This drives are solid and temps are fine in two IcyDock MB973 cages.

Cons: None

Other Thoughts: I recommend these for solid storage and for use in a RAID.

Did you find this review helpful? Yes No

  • Robert K.
  • 10/30/2013 12:50:45 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsRuns hot

Pros: I put data on it and the data is still there the next day.

Cons: I have this drive in an UnRaid server with a Samsung and a Toshiba hard drive, and it always runs a few degrees hotter than the other two, even after putting it in an ICYDOCK drive enclosure and adding another 90mm case fan. It was also significantly pricier than the other two drives.

1 out of 2 people found this review helpful. Did you? Yes No

  • David E.
  • 10/24/2013 12:40:35 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsBought 2, 2 Bad

Pros: none

Cons: Bought 2, one for active running, one for a backup. Both failed. One is still readable, but has bad sectors. The other is completely unreadable. They only lasted 3 months. Ridiculous.

Other Thoughts: I've only bought Western Digital Drives for several years. Now I'm thinking about other brands.

Manufacturer Response:

Dear customer, our drives are rigorously tested to ensure they are in good working condition before they leave our warehouses. It is unfortunate that you are experiencing problems with your Hard Drives. Please note that there are many variables that can result in a failed drive, such as power outages, accidental physical damage, internal component failure, and computer viruses, just to name a few. We recommend running our Data Lifeguard Diagnostics for Windows (WinDLG) utility for Windows or Disk Utility for Mac users. Information regarding our WinDLG utility and Disk utility can be found at the following links.

How to test a drive for problems using Data Lifeguard Diagnostics for Win
http://wdc.custhelp.com/app/answers/detail/a_id/940

How to test a drive for defects or problems on a Mac
http://wdc.custhelp.com/app/answers/detail/a_id/866


We understand your situation and will gladly replace your in-warranty drive, as we stand by our products and their associated warranties. Our goal is to provide world class customer service, and part of that goal in this situation would be to replace your drives, and investigate the cause relating to the products defect.

How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
Please note that you require further assistance you may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please also mention this Newegg review and any concerns you may have about your WD Products.

0 out of 3 people found this review helpful. Did you? Yes No

  • Key T.
  • 10/22/2013 6:36:46 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggs

Pros: Cloned my old drive onto this one via the free WD Acronis True Image program. Seems to work.

Cons: It's a lot noisier than my old WD Green drive. That is, it makes these 'grumbling' noises when I start up a new application, but it feels like normal hard drive noises. Other sites say that the WD Black is noisier overall, but I think I'll be keeping my old data just in case while I try this one out.

0 out of 1 people found this review helpful. Did you? Yes No

  • Michael B.
  • 10/13/2013 7:10:27 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsDOA

Pros: Nice specs if it had worked.

Cons: Drive arrived DOA; NAS did not recognize when inserted, confirmed dead with USB SATA adapter to PC. Hoping the replacement works!

Manufacturer Response:

Dear Customer, it is unfortunate that you experienced a DOA drive, as our drives are all rigorously tested to ensure they are in good working condition before leaving our warehouse. If you require a replacement from us under warranty, you may do so at the following link.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8

1 out of 4 people found this review helpful. Did you? Yes No

  • john c.
  • 10/10/2013 8:11:36 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsStill going strong

Pros: bought this drive in 2011 still running flawless (knocks on wood)

Cons: not an ssd lol

3 out of 3 people found this review helpful. Did you? Yes No

  • James I.
  • 9/29/2013 9:44:52 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsdecent drive

Pros: fast speeds and stable

Cons: Very loud, It's not failing the diagnostics test yet but i can hear its " one million" clicking sounds 2 rooms away.

Other Thoughts: The loud noise can be very annoying, wasn't expecting it to be so noisy.

Manufacturer Response:

Dear Louja, there are many variables that could amount to a drive emitting unusual sounds when powered on. To test your drives health, we have our Data Lifeguard Diagnostics for Windows (WinDLG) utility, and Mac users can of course use Disk Utility and First Aid. For information on how to use the WinDLG utility, please view the information provided by the following link.
How to tell if the noise or sound the drive is making is normal
http://wdc.custhelp.com/app/answers/detail/a_id/568
How to test a drive for problems using Data Lifeguard Diagnostics for Windows
http://wdc.custhelp.com/app/answers/detail/a_id/940
How to test a drive for defects or problems on a Mac http://wdc.custhelp.com/app/answers/detail/a_id/866
Should your device need replacement, we are happy to assist you with this process. Please follow the link below for our warranty options that are available to you.
http://wdc.custhelp.com/app/answers/detail/a_id/8

0 out of 4 people found this review helpful. Did you? Yes No

3 out of 5 eggsDrive Failure

Pros: Fast and quiet.

Cons: Only Fast and Quiet when it's working....

Other Thoughts: I installed this hard drive into a Silverstone FT03 case in the hot swap bay slot. It was connected to an Asus V Gene (Z77 chipset) with an Intel i5-2500K CPU, and used only a bulk drive for storing games, video, and audio. I have a 128GB SSD for my primary apps and OS. The computer itself was basically a Steambox, and was not my main system. It was overclocked to 4.5GHZ with 24 hour Prime95 reliability.

After less than a year, it failed. I had good read speeds, but write speed was less than 1MB per second. I tested it on another computer, and had the same result. A diagnostic test indicated drive failure.

I took off 1 Egg for a premium drive failing so soon.

The RMA process with Western Digital was fairly easy. I registered the drive in their system, and then requested an RMA. They offer two options; a standard RMA where they must receive the bad drive first, and a cross ship RMA where they send you a replacement, but put a hold on your credit card while they wait to receive the other drive. The hold was almost $100 more than the market price for the drive!

I took off a second Egg for that.

Overall, it's been a good games drive. I suspect that the FT03 case, which does not have any air cooling for the drive, might have contributed to the issue. However, since the drive was within its thermal tolerances, this should not have been an issue. If it was a contributing factor, it would lead me to question whether or not Western Digital was being deceptive with their advertised specs...

2 out of 5 people found this review helpful. Did you? Yes No

  • Paul L.
  • 9/27/2013 11:16:56 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsGreat drive.

Pros: - Have to love Newegg's ridiculous shipping speed.
- Drive worked fine out of the box, no problems so far.
- Packaging was sound so I didn't see that as an issue like other reviewers.

Cons: None.

1 out of 2 people found this review helpful. Did you? Yes No

  • David G.
  • 9/27/2013 7:05:06 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsKind of Slow....

Pros: Space is high, quality is good(so far), it is a nice, steady hard drive. Arrived on time.

Cons: It was not formatted when it arrived. So I had to manually format it. For being 7200 RPM, it is really slow. It makes quite a bit of noise. The size is thick (compared to my seagate). It did not come with a sata cable.

Other Thoughts: I bought this as a replacement Hard drive for my 1tb Seagate (which I had for approx 6-8 months). Comparing this to my other one, it is rather slow. I do not know why, maybe someone can help me with it.

1 out of 5 people found this review helpful. Did you? Yes No

  • Jeffery H.
  • 9/26/2013 6:16:00 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsWD will alway's be my choice

Pros: I have and will always used WD mechanical drives. I have tried others and either they died in a few days or just did not stand up to the quality of WD.

Cons: None

1 out of 3 people found this review helpful. Did you? Yes No

  • Cole C.
  • 9/25/2013 8:18:19 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsGreat HDD

Pros: It is backed by a 5 year warranty. I work for a computer company and these are the only drives we use. I have had to RMA a couple and they are easy you can even advance replace them.

Cons: none

Other Thoughts: The only HDD brand I trust

2 out of 2 people found this review helpful. Did you? Yes No

  • Thomas W.
  • 9/23/2013 4:59:44 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsUpdate: Western Digital WD Black WD2002FAEX 2TB

Pros: Two WD Black 2 TBs working fine after more than a year:

1. Big
2. Fast
3. Cool
4. Reliable
5. 5 Year Warranty
6. Functionally and financially a necessary supplement to SSD storage for me.

Cons: Expensive but cost-justified in comparison to an equivalent amount of SSD storage.

Other Thoughts: 2 x WD 2 TB Blacks used mainly to store movies/music with Samsung 830 128 GB SSD as system drive holding Win 7.

Will stick with 2 TB capacity until 3 and 4 TB drives prove more stable.

2 out of 2 people found this review helpful. Did you? Yes No

  • Charles-Andre B.
  • 9/19/2013 3:43:36 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsVery Fast drive

Pros: - Fast
- Quiet
- very solid drive

Cons: none

1 out of 1 people found this review helpful. Did you? Yes No

  • Gary S.
  • 9/17/2013 7:12:57 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsReliability Issues (data loss)

Pros: Affordable 2TB 7200RPM drives

Cons: Started seeing failures on boot drive checks after about 3 weeks in operation (running Linux CentOS 6.4).

Data errors started reporting last week. It's now about every 3rd day more data is lost. Getting the "run fsck" message on boot failure on a regular basis.

Other Thoughts: These are the first WD to fail on me like this. Two drives purchased and with each taking their turns falt'ing makes for a complete rip-n-replace on the set.

The 10,000RPM, raptor drives have been working so far without any issues. It's just these low-end WD drives seem to be the ones to avoid.

Manufacturer Response:

Hello RoadWarrior,
To test our drives health, we recommend running our diagnostics tool.
http://wdc.custhelp.com/app/answers/detail/a_id/940
Regardless of the reason for your drives defect, we stand by our product, and would appreciate the opportunity to replace your in warranty drive, and investigate to determine the root cause of the failure. Please visit the following link for our warranty replacement procedure.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty http://wdc.custhelp.com/app/answers/detail/a_id/8

3 out of 4 people found this review helpful. Did you? Yes No

  • Anonymous
  • 9/16/2013 8:15:20 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat drive

Pros: -Big
-Fast
-5 year Warranty

Cons: I'll be like everyone else and leave comment on how I think the drive should have been packed better by the egg....but that doesn't detract from the drive being awesome.

Other Thoughts: I wish the Black drives would go on sale more

2 out of 2 people found this review helpful. Did you? Yes No

  • Karl D.
  • 9/16/2013 12:53:02 PM
  • Tech Level: High
  • Ownership: more than 1 year

4 out of 5 eggsFAST -- in 2TB Size, Nice

Pros: Very fast for its capacity; in the 2TB size it's very hard to get something that will beat it in raw I/O performance in the real world. Synthetic benchmarks don't tell the whole story, but real-world I/O numbers do and this drive is a winner. Higher capacity = higher areal density (usually) = faster I/O, all other things equal -- the 3tb 7200RPM drives are faster, but they have a density advantage.

Cons: Heat! Use with good airflow. These units run hotter than some of their competitors and if not properly cooled you'll have reliability problems. Nothing is free.

Other Thoughts: The 2TB class is more-or-less passe these days, but if you need storage in this class these are a good choice for RAID arrays and similar. I get an honest 100MB/s of sustained transfer rate off these in real-world (not synthetic benchmark) use which is a solid 30% better or so than the Hitachi 7200rpm drives return of the same capacity. I have had some failures but WD is good about warranty replacements and as noted then run hot so use them in a cabinet with proper airflow.

4 out of 4 people found this review helpful. Did you? Yes No

  • Jacob S.
  • 9/9/2013 1:19:33 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDIED

Pros: It was faster then the green drives I had that kept disappearing.

Cons: Lasted just shy of a year. Hard Drive quality has gone way down. I have a 750Gig Seagate drive that is close to 5 years old and it has out lasted 5 of my WD 2T Drives in the same system. NEGATIVE 5 STARS for Western Digital!

Manufacturer Response:

Hello, we would like to apologize for the inconvenience you have experienced relating to your drive failures. We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs

4 out of 7 people found this review helpful. Did you? Yes No

  • John M.
  • 9/5/2013 11:10:15 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year

1 out of 5 eggsMaybe it is the packing!

Pros: I have had no problems with the four Black 1 T drives I am using.

However they were RMA replacements for the Seven Seagate drives that were all basically DOA.

Cons: It is simple -It is the packing!

Other Thoughts: I have had no problems with the four Black 1 T drives I am using.

However they were RMA replacements for the Seven Seagate drives that were all basically DOA.

Now I am read the same kind of comments about the WD drives that were/are made about Seagate.

I know that the first four Seagates were loss packed and probably damaged in shipping. I commented when I got the RMA and almost NO improvement was made in the packing. No matter who makes the drive if it is bouncing around while being shipped it is going to be DOA.

This problem is on going and easily fixed. I have seen the same lack of attention from others as well! A sure way to kill your business.

Manufacturer Response:

Dear customer, if there is anything we can do to assist you with your WD drives, you may contact us directly at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs

3 out of 7 people found this review helpful. Did you? Yes No

  • Benjamin B.
  • 9/2/2013 8:34:17 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsFast, solid drive for large amount of data

Pros: Fast, still working perfectly after 9 months.
See the 5 year warranty? That means WD stands behind their product, unlike some other 'cheap' brands.
I think this model currently offers a good balance between price, speed, capacity, and noise.

Cons: Relatively noisy when seeking.

If you only have HDDs, that won't be as big of an issue, unless they're very quiet. If you have an SSD, use that as your system drive and put your bulky data like music, pictures, movies, on this massive drive. Then you get the best of both worlds, your programs and games will run super fast and quietly, this drive will only make noise occasionally, and it's fast enough that it won't slow you down too much (at least until we can all afford multi-TB SSDs!)

Other Thoughts: Do I trust this drive with my data? No. I don't trust any hard drive with my data, which is why I make a daily backup and you should too. I have a 3 TB external drive and use Macrium Reflect to make a quick+painless incremental backup of everything *every* day.

1 out of 1 people found this review helpful. Did you? Yes No

  • Terry W.
  • 8/31/2013 1:26:08 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsCustomer Happy

Pros: Purchased for a customer's "budget/gaming" computer rebuild in January 2013 as an OS and storage drive. Installation and setup worked as it should.

Cons: None

Other Thoughts: When it comes to mechanical drives, I only buy ones that continue to have 5 year warranties. As a result, the WD Black line is the best, and pretty much only, choice.

Did you find this review helpful? Yes No

  • Wing H.
  • 8/30/2013 10:17:30 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsquality dropped!!!

Pros: Good price for its capacity.

Cons: There power efficiency of this drive is so low that the heat it generates can be sufficient to iron your shirt. The heating problem would greatly affect the reliability and the lifespan of the drive.

I'd always paid a bit more to get a WD black drive as my boot drive because of its performance and reliability, but now...

Other Thoughts: For years, I've been very satisfied with the price performace ratio of the WD drives until this time.

Thanks to Newegg for its excellent return policy. A dealer that I can still rely on.

Manufacturer Response:

Dear customer, should a drive exhibit signs of concern, it is advisable to run our diagnostics software to verify the status of its hardware and electronics.
http://wdc.custhelp.com/app/answers/detail/a_id/940
If there is anything we can do for you at this time, please feel free to contact us so we can provide assistance to you directly.
(800) 275-4932
http://support.wdc.com/rs

1 out of 1 people found this review helpful. Did you? Yes No

  • Richard H.
  • 8/28/2013 2:50:00 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsIt was good while it lasted...

Pros: LOTS of space.

Cons: After about 6 months, I started getting weird errors which pointed to redundancy problems; however, the problems didn't escalate until recent.
I randomly received the error on POST which posited that I had errors on the disk and I need to do a scan. After that had occurred twice, I never got them for a ever again.
Recently, I received integrity issues that evolved around corrupt windows security files and they needed to be replaced. Then the BSOD problems arose and they would flash so quickly that I couldn't properly diagnose the issues.
Then I had issues booting my computer. I downloaded the Data Lifegaurd Diag. tool by WD and ran it on my drive and it would crash my computer every time - just this drive, however. Within a couple days, my computer would not boot. I even reformatted my computer and did a fresh Windows 7 install and it still would not boot.
S.M.A.R.T. on post showed "error" so now I know that the drive is done.
What makes it really disappointing is that even though I had the drive for a year and a half, I seldom have WD drives fail on me. I've typically owned WD HDD's for 3-5yrs before I retire them because they are small. Even more disappointing is that I didn't get much use out of it like I do with my other drives.

Manufacturer Response:

Dear Customer,
Our apologies for the inconvenience you have experienced with your WD drives. We understand your situation and will gladly replace your in-warranty drive, as we stand by our products and their associated warranties. You may do so at the following link.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8

2 out of 3 people found this review helpful. Did you? Yes No

  • Donna H.
  • 8/28/2013 1:17:34 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsStores stuff

Pros: Uhhh plugs in, works, went much faster when I plugged it into the correct sata port on mobo. Don't notice its there, which is about all you can ask of a hard disk

Cons: none

0 out of 2 people found this review helpful. Did you? Yes No

  • Hani R.
  • 8/28/2013 7:45:31 AM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

5 out of 5 eggsSeems like a great drive

Pros: I added this drive to my system several days ago and copied over 500GB of data, it's fairly fast, high capacity, and a full dskchk /r revealed no bad sectors whatsoever.

Cons: None so far, except it makes a gurgling sound when it has to load many small files but I believe this is normal and have not encountered any problems with the WD Lifeguard Diagnostic software.

Other Thoughts: I believe the relatively high concentration of bad reviews on this and other comparable HDD's complaining of drive failure and DOA orders is due to the fact that people who are angry about their orders are more likely to post a review than those who are content with their purchase, so if you buy this drive you should have a significantly lower chance of receiving a bad drive than is represented by the percentage of 1-egg reviews.

3 out of 3 people found this review helpful. Did you? Yes No

  • Lonnie S.
  • 8/27/2013 7:39:45 PM
  • Tech Level: Somewhat Low
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsDOA

Pros: None

Cons: DOA. I attempted to install in my new PC build, My BIOS would not recognize this or my Seagate SSD. I went through troubleshooting steps multiple times before taking it to the Computer tech down the street to have it tested where it failed and it was determined DOA. I don't know if it was the heat from being inside the delivery truck or if it was just a faulty component to begin with. When I received this HDD in the mail, I noticed that the HDD was very warm from being in the UPS truck for so long during the day. I am very disappointed in this product but I'll try to RMA this thing and get another. I'm giving it 2 eggs since I'm unsure of why it was DOA.

Manufacturer Response:

Hello iBall0814, our drives are rigorously tested to ensure they are in good working condition before they leave our warehouse, and for this reason it is unfortunate that you have received a drive that was not functioning as intended. We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you. You may do so online here.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
You may also contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs

0 out of 3 people found this review helpful. Did you? Yes No

  • Howard S.
  • 8/26/2013 10:11:16 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsDoes what it says on the label

Pros: Easy to use, good warranty.

Cons: Packaging left something to be desired, but the disk got here and it works. What's left to be desired is that the packaging isn't what I might use in the future to return a drive for warranty replacement, being a white non-shipping box containing bubble wrap of the large sort, wrapping the device in its anti-static bag.

Other Thoughts: I never expect disks to outlast their warranty, but sometimes they do. I have high hopes for this drive, as I have previous WD Black devices. Granted, I've also had my quantity of failures, but that also goes for a Seagate equivalent device. You can't win w/o backups!

1 out of 1 people found this review helpful. Did you? Yes No

  • Lev N.
  • 8/26/2013 12:25:47 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsFast, but quite loud

Pros: - This drive is fast, I get sequential write speed of ~138 MB/s, and read speed of ~133 MB/s on both my drives. For comparison, my 2009 era WD Black has a read/write speed of ~110 MB/s.
- This drive has a 5 year warranty, which is quite long
- It runs pretty cool, at least with a fan. With a fan pointing at it, it idles at 34 C and under load it goes up to 38 C.
- Out of the two drives I got, neither was DOA. I've run them both through a torture tool as well as a couple other tools and a SMART extended test, no bad sectors, no problems so far (but I've had it for only a few weeks).

Cons: - It is still quite expensive, the comparable Seagate drive is, I believe, $100.
- In my hand, it's pretty silent but mounted in the case, it is quite loud. I have a 640 GB 2009 WD Black mounted right next to it and that hard drive is about 3 times quite than these two (they are both equally loud when mounted). I am not sure what happened but these vibrate quite a bit in comparison to those.

Other Thoughts: It's worth comparing the Seagate STBD2000101 to this WD Black drive.

1 out of 2 people found this review helpful. Did you? Yes No

  • Nolan M.
  • 8/23/2013 1:31:33 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year

5 out of 5 eggsGreat Drive

Pros: Works, faster than any other of my hard drives. Tons of capacity

Cons: Not as fast as my ssd

Other Thoughts: Runs all my applications and video games while my ssd stores the os

0 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous
  • 8/21/2013 1:50:04 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

5 out of 5 eggsThey are great!

Pros: I've had one in internal USB 3 enclosure for about 6 months and recently purchased another 2 for a new desktop build.

The one in enclosure was almost silent, couldn't even hear seek sounds. Was expecting the same in desktop case but there is some noise when heads are moving, other than that it is quiet. It turns out USB enclosure provided ultimate sound isolation :D

Cons: None I can think of.

3 out of 3 people found this review helpful. Did you? Yes No

  • RONALD H.
  • 8/21/2013 12:24:56 PM
  • Tech Level: Somewhat Low
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggs

Pros: WELL BUILT. EASY INSTALL. RUNS VERY QUIET. .

Cons: I HAVE NOT SPOTTED ANY OF THE FAILURES LISTED IN OTHER REVIEWS

1 out of 2 people found this review helpful. Did you? Yes No

  • Jonathan J.
  • 8/19/2013 6:22:27 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsSolid!

Pros: I love these drives. I've used these in 4 or 5 builds so far and haven't had a single issue with any of them. Work great in my own personal RAID1 setup.

Cons: You'll probably only ever see a 5.9 on the WEI with these drives, but they're not SSDs, so deal with it.

Other Thoughts: Good value for the storage and speed you get from them.

2 out of 2 people found this review helpful. Did you? Yes No

  • Julian B.
  • 8/14/2013 5:30:11 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggs1-Month Update: 2/2 Drives Dead

Pros: They were fast and reasonably un-noisy while they worked.

Cons: Both drives failed at about 30 days of use. Horrible screeching noises at spin up and periodically while powered on. A friend of mine who runs data centers professionally says the bearings for the head arms are probably defective and that the drives will have a head crash soon. Both drives have passing SMART stats and don't show bad sectors (meaning they'll pass all WD and 3rd party diagnostic tools), but are making the same awful noises and periodically dropping from Windows.

Other Thoughts: It seems like you can't get a reliable hard disk since the Thailand floods. Literally no consumer-level 2TB drives on this site have promising reviews, and failure rates seem to run from 5-10% for all manufacturers. All else being relatively equal, I decided to go with WD drives based on their better warranty and reputation for better customer service. Unfortunately it looks like I'll have to use them.

I also stand the risk of losing all my data-- I figured it I ordered two drives and neither was DOA that I'd be pretty resistant to data-loss since it would be unlikely that two drives would fail simultaneously. Looks like I was wrong-- same symptoms on both drives within 24-48 hours of each other. I thought only one drive was bad, and just finished zeroing it last night for RMA. Now I've unplugged the second drive as well and am just praying that I'll be able to replace the first one, pull data from the second, and then zero and replace the second drive. Who knows what will happen!

Bottom line: it's a horrible time to need to buy mechanical storage. I wish I could say, "Don't buy these drives," but it seems like all modern drives are garbage. Hopefully SSD prices will come down to levels where they can be used for mass storage soon :\

Manufacturer Response:

Hello Executor252, we are sorry to hear that your drives stopped working so soon after they were delivered. Each of our drives is rigorously tested before leaving our warehouses to ensure that they are in good working condition before leaving our warehouses. There are many variables that could amount to a drive emitting unusual sounds when powered on.
How to tell if the noise or sound the drive is making is normal
http://wdc.custhelp.com/app/answers/detail/a_id/568
Regardless of the reason for your drives defect, we stand by our product, and would like to replace your drive for you directly, and investigate to determine the root cause of the failure.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty http://wdc.custhelp.com/app/answers/detail/a_id/8

2 out of 3 people found this review helpful. Did you? Yes No

  • MICHAEL H.
  • 8/14/2013 1:21:17 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsUpdate of Review of 7/1/2013

Pros: Very fast.

Cons: see below

Other Thoughts: I originally found this drive to vibrate and make a thumping sound. After following Western Digital's suggestion of removing the cables and moving the drive around, it is much quieter so far. I will give it some more time as I'm not yet 100% convinced. Meanwhile, increased the rating to 5 star to be fair to WD.

Did you find this review helpful? Yes No

  • Anonymous
  • 8/12/2013 11:31:57 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggs

Pros: Second one didn't arrive DOA
Working great so far - if this goes problem free for a few months I'll adjust my review

Cons: First one arrived DOA
Western Digital RMA

Other Thoughts: Stick with Newegg RMA. Western Digital RMA cost me what I essentially saved on the sale price and took almost two weeks to receive my replacement. I'll never go through WD RMA again unless I have no other choice.

Manufacturer Response:

Dear customer, please note that all Western Digital products are tested and determined to meet WD's stringent quality standards before they are shipped to our retailers. There are many variables that could affect the drives integrity between leaving our warehouses prior to being installed in a computer. If there is anything we can do to further resolve your concerns with the device or your experience, you may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs; and reference this particular Newegg review.

Did you find this review helpful? Yes No

  • Brice C.
  • 8/11/2013 7:53:55 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week

1 out of 5 eggsWD You lost a long time customer

Pros: Great speed and great storage until the drive last.

Cons: WD you just lost a long time customer. Do some of you remember Maxtor? The brand used to be really good and then their quality was really bad? The company was bought and the brand dissolved.

This is what will happen with WD if their drive and quality is not improved like right away. Your brand new hard drive did exactly like the Maxtor did. Bought it, installed it, done a full format on the drive, run chkdsk to make sure all was fine.

Installed Windows Server, restarted the server multiple times during the installation and was running fine. Spent two days to setup the server all the work was done and was about to do a hard drive image when I restarted the server and the partition was gone! Seriously!

Let me read the box, it says:

High-Performance electronics
Rock-solid mechanical architecture
Industry-leading warranty

First one is good until the drive last
Second, that's a complete joke
Third, of course you are going to have an industry leading warranty for a hard drive that doesn't last a day.

Other Thoughts: Stay away from WD!

Manufacturer Response:

Dear Customer, it is unfortunate that you have experienced a drive failure, as our drives are all rigorously tested to ensure they are in good working condition before leaving our warehouse. There are many variables that could affect the drives integrity between leaving our warehouses prior to being installed in a computer. We recommend installing and running our Data Lifeguard Diagnostics for Windows (WinDLG) utility for Windows users, or running Disk Utility for Mac users. Information regarding our WinDLG utility and Disk utility can be found at the following links.
How to test a drive for problems using Data Lifeguard Diagnostics for Win
http://wdc.custhelp.com/app/answers/detail/a_id/940
How to test a drive for defects or problems on a Mac
http://wdc.custhelp.com/app/answers/detail/a_id/866
Regardless of the reason for your drives defect, we stand by our product, and would like to replace your drive for you directly, and investigate to determine the root cause of the failure. You may do so online at the following link, or contact us by phone at: (800) 275-4932
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty http://wdc.custhelp.com/app/answers/detail/a_id/8

1 out of 3 people found this review helpful. Did you? Yes No

  • Arie T.
  • 8/10/2013 10:52:36 AM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsAnother one that's DOA

Pros: None (yet)

Cons: Dead on arrival. If I had spent more time reading the reviews I don't know if I would have purchased this drive, as it seems to have a very high percentage of failing drives.

Other Thoughts: Waiting for WD's response to this review. Judging by the multitude of other replies from WD it'll start with:

"We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Black, as this is not the typical experience with the product."

Makes me wonder when they conclude that the problems aren't all that a-typical.

Perhaps the problems are caused by the way Newegg packages the OEM-drives. Mine was merely wrapped in some bubble wrap and was moving around inside the generic cardboard box (which was packed loosely inside another box).

PS
I had the unit shipped via my Shoprunner account - 2-day air. While that's great, the RMA is shipped via UPS Ground, so I'm not getting much benefit from the 2-day initial shipping.

Manufacturer Response:

Dear Arie, we are sorry to hear that your drive did not arrive in good working condition. Please note that there are many variables that could affect the drives integrity between leaving our warehouses prior to being installed in a computer, and we will gladly replace your device for you directly. Please either use the link below to create an RMA online, or contact us directly for further assistance, and reference this review.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty:
http://wdc.custhelp.com/app/answers/detail/a_id/8
How to contact WD Support:
http://wdc.custhelp.com/app/answers/detail/a_id/1048

1 out of 2 people found this review helpful. Did you? Yes No

  • Denis B.
  • 8/8/2013 2:20:24 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month

1 out of 5 eggsFailing Straight out of the Box

Pros: None; the hard drive was failing straight out of the box.

Cons: Upon first time use, the hard drive did not function properly. I got the hard drive tested, as I thought other parts of my computer were causing the issue, and the hard drive was in fact failing - straight out of the box.

Other Thoughts: I was certain that my hard drive was failing, and so I bought this one, thinking it would be a quality product. However, upon installing the new hard drive, I was having the same issue as I was with the old hard drive and thus I eliminated the hard drive as being the problem. I ended up bringing my computer in for testing, as I had no clue as to what the problem was, and the testing showed the the old hard drive was in fact failing, and that the new one was as well.

If I had never been sold a faulty, broken, failing product, I would never have had to spend $55.00 (CAD) to get the parts in my computer tested as the issue would have been resolved if the product I purchased from Newegg was functioning properly.

If one product can fail straight out of the box, what will stop the others from as well?

Also, a tip: something packed with only bubble wrap is never good.

Manufacturer Response:

Hello Cole W, our drives are rigorously tested to ensure they are in good working condition before they leave our warehouses, and for this reason it is unfortunate that you have received a dead on arrival (DOA) drive. When experiencing possible hard drive concerns, as a troubleshooting step, we recommend running either our WinDLG diagnostics software, or Macs built-in Disk Utility to check your drives health.
http://wdc.custhelp.com/app/answers/detail/a_id/940
We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you, at no further cost.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
If you need any assistance from us directly, we can be reached at 1 (800) 275-4932, or email through our support website at: http://support.wdc.com/rs

2 out of 3 people found this review helpful. Did you? Yes No

Compare Offers from All Sellers

Seller Name & Rating Offer Details  
ICON Loading...

More Buying Options

Are you an E-Blast Insider? Subscribe Newegg e-Blast
PayPal
Shop without retyping payment details. Secure shopping made faster.
Check out with PayPal.

Related Products
As an HP Qualified Option, HP drives are ...
Model Brand Western Digital Series RE Model WD3000FYYZ ...
HP P2000 1TB 6G SAS 7.2K rpm LFF ...
Durable capacity storage for high availability deployments Heavy ...
Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site. nassau