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WD Elements 3TB Desktop External Hard Drive

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Learn more about the Western Digital WDBAAU0030HBK-NESN

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the Western Digital WDBAAU0030HBK-NESN

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  • John H.
  • 3/2/2014 9:17:38 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsStill Works

This review is from: WD Elements 3TB Desktop External Hard Drive

Pros: Does exactly what I need it to do.

Cons: N/A

Other Thoughts: Bought for $200 back on 12/27/11.... I'm a gamer and its where I store all my steam (http://store.steampowered.com) based games today.

Did you find this review helpful? Yes No

  • Geoffrey V.
  • 2/1/2014 7:55:33 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat deal on sale

This review is from: WD Elements 3TB Desktop External Hard Drive

Pros: I bought this for only $100 and it was a great deal. If I bought it or its current price at $200 I would knock off an egg, heck even at $150 I would knock off an egg. It works good, I don't use it much just occasional to back things up but I haven't had any issues with it yet

Cons: Its USB 2.0, it's casing doesn't allow ventilation of any sort so it gets a bit warmer then it maybe should?

Other Thoughts: Pretty good lil drive

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  • Allen D.
  • 1/26/2014 5:39:42 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsAwesome

This review is from: WD Elements 3TB Desktop External Hard Drive

Pros: Quite, works well, fast - very happy

Cons: No USB 3.0

Did you find this review helpful? Yes No

  • Alejandro V.
  • 1/21/2014 10:12:59 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsNot good

This review is from: WD Elements 3TB Desktop External Hard Drive

Pros: Looks good, run smooth (while it lasts). Did my research and having owned (and still do) two other WD external drives this seemed like a good idea......

Cons: I'm a professional photographer (used to be a computer programmer in the days of Apple II and Apple IIe, Lisa, etc)... Needed a backup drive for my iMAC plus photos... within 6 months it just stopped working all the sudden... was never able to tureen it on again. Although it has been in data recovery company for almost 4 weeks they still have not been able to extract the data so the failure is no doubt a massive one. Having owned (and still have) many external drives for years and years with absolutely NO fault at all, it makes me wonder about the quality of this one....maybe just bad luck but... nevertheless switching to a different brand. I must say though the WD support has been outstanding !!! yet, I cannot afford another loss (understanding that hard drives DO fail as any other mechanical part)

Manufacturer Response:

Greetings Alejoviade, we are truly sorry to hear that you have lost your files. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is extremely abnormal.

How to physically connect, disconnect, and install a WD external drive in a Windows PC or Mac
http://wdc.custhelp.com/app/answers/detail/a_id/5316

If you feel at any time that our support team can be of further assistance in providing you with a positive resolution to your technical concerns, please do not hesitate to contact us directly at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/.

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  • jesse h.
  • 1/15/2014 12:45:55 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsdisappointing

This review is from: WD Elements 3TB Desktop External Hard Drive

Pros: large and portable

Cons: lasted only 6 months I have had 3 of these drives of the 1tb range and decided to combine all three to this one. 6 months later the drive was unreadable. 3tb is a lot of data the drive was only used maybe 20 hours its was mostly for storage back up. I'll never by western digital again back to Seagate I go.

Manufacturer Response:

Dear Customer, we are very sorry to hear that your drive did not function so soon after it was delivered. Our drives are rigorously tested to ensure they are in good working condition before they leave our warehouses, for this reason it is unfortunate that you are experiencing problems with your WD Elements Drive. Please note that there are many variables that can result in a failed drive, such as power outages, accidental physical damage, internal component failure, and computer viruses, just to name a few. As a troubleshooting step, we recommend running either our WINDLG diagnostics software or Macs built-in Disk Utility to check your drives health. You may also try connecting your portable drive to another PC or using another USB cable.

How to test a drive for problems using Data Lifeguard Diagnostics for Windows
http://wdc.custhelp.com/app/answers/detail/a_id/940

How to test a drive for defects or problems on a Mac
http://wdc.custhelp.com/app/answers/detail/a_id/866

We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you. Please click the following link for our replacement procedure.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty

http://wdc.custhelp.com/app/answers/detail/a_id/8

We would appreciate the opportunity to assist you on any problems you may have, resulting in a positive resolution to your issue. Please contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/.

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  • Ben H.
  • 12/2/2013 12:46:00 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggs

This review is from: WD Elements 3TB Desktop External Hard Drive

Pros: Still running strong (purchased in Oct. 2011 for $199.99).
Great price at the time.
Plenty of storage (although it's about 75% full now).

Cons: Not USB 3.0 (although when I purchased it 3.0 wasn't really as common).

Did you find this review helpful? Yes No

  • justin r.
  • 11/4/2013 12:19:26 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsperfect

This review is from: WD Elements 3TB Desktop External Hard Drive

Pros: A LOT of storage,

works pretty much instantly.

Cons: bit bulky and takes up a bit of deskspace as well as a socket for the power

Did you find this review helpful? Yes No

  • Robert L.
  • 10/22/2013 10:48:51 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsOn all the time; works great

This review is from: WD Elements 3TB Desktop External Hard Drive

Pros: Packaged well. Formatted, then hooked up to of these to USB ports on Asus RT-AC66U. Works great with the router for cheap NAS. On 24/7 for 7 months and all is well.

Cons: I ask it things like, "What are tomorrow's winning lotto numbers?" and it refuses to answer. Stop holding out on me! SHARE THE DATA!

Other Thoughts: When the price is right, grab 1 or a few of these. Easy to make these into internal SATA drives also.

1 out of 1 people found this review helpful. Did you? Yes No

  • Charles F.
  • 9/17/2013 6:45:57 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsBought this in March, Dead in September

This review is from: WD Elements 3TB Desktop External Hard Drive

Pros: It had plenty of space.

Cons: Worked from March 17, 2013 to September 17, 2013 ... unreal! I woke up this morning and it was making some weird sounds and then I disconnected and did all the steps to try and troubleshoot and still it did NOT show up in windows at all and made the awful grinding sounds. I am annoyed that I paid so much only to get six months out of it. What the hell?!?

Manufacturer Response:

Hello Chucky315,
We are very sorry to hear that your drive did not function so soon after it was delivered. We will stand by our warranty policy and replace your drive for you, and resolve this particular issue with a positive resolution. Please contact us directly for further assistance, and mention this Newegg review.
(800) 275-4932
http://support.wdc.com/rs

Did you find this review helpful? Yes No

  • Thomas R.
  • 7/1/2013 9:14:18 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsNot bad, few issues

This review is from: WD Elements 3TB Desktop External Hard Drive

Pros: Looks nice, quiet, large capacity

Cons: Bought 2 drives and only use once a month for my media server backups, and already one of the AC adapters is dead (maybe used 4x).

Did you find this review helpful? Yes No

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