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WD My Passport 500GB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBKXH5000ABK-NESN Black

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My Passport comes in five fun colors and offers high capacity in a slender, portable drive. It features ultra-fast USB 3.0 connectivity and compatibility with USB 2.0. Automatic backup software backs up your files automatically using minimal PC resources. And password protection and hardware encryption help protect your files from unauthorized use.

  • newegg Automatic, continuous backup software Backup means having a second copy of your files at all times. WD's automatic backup software makes that easy. It continually works quietly in the background to help protect your data while using minimal PC resources. Whenever you save or change a file, it's instantly backed up.
  • newegg High capacity, small design Offering high capacity in a compact drive, My Passport is the ideal companion for anyone with lots of videos, photos, music, and files that they want to help protect and take on the road.
  • newegg Ultra-fast transfer rates When connected to a USB 3.0 port, My Passport lets you access and save files with blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer rates.
  • newegg USB 3.0 and USB 2.0 compatibility With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you're ready to step up to the next generation.
  • newegg WD Security WD Security utility allows you to set password protection and hardware encryption for your drive to protect your files from unauthorized use or access.
  • newegg No power adapter required The drive is powered through the USB port, so there's no need to lug around a bulky power adapter.


Learn more about the Western Digital WDBKXH5000ABK-NESN

Quick Info

Warranty

  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years


Customer Reviews of the Western Digital WDBKXH5000ABK-NESN

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Showing 21 of 21 reviews - Clear Filters

  • Shawn C.
  • 6/1/2014 3:14:25 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

3 out of 5 eggsWas ok

This review is from: WD My Passport 500GB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBKXH5000ABK-NESN Black

Pros: 3.0 usb

Cons: slow
not really worth the price, better products

Other Thoughts: betterb uys

Did you find this review helpful? Yes No

  • Justin H.
  • 7/29/2013 3:01:25 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsGood for the price

This review is from: WD My Passport 500GB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBKXH5000ABK-NESN Black

Pros: Recognized by W7 and XP without any issues. There is a lot of storage space for the price. There are no issues as far as functionality goes. This is the second WD I've purchased, the last one went 4.5 years before giving up the ghost, so I know this one will be reliable. (see cons section for why it lost an egg)

Cons: Formatted it is about 450gb. That is a big difference in the advertised 500gb. I understand that there will be less space than advertised, but 10% less is fairly unreasonable.

Other Thoughts: use it to backup my system. I've done three backups and have not had issues with timing out or read errors. Its a good piece of equipment if you can get it on sale. just be aware that it has 10% less space than advertized.

0 out of 6 people found this review helpful. Did you? Yes No

  • Gabriel U.
  • 6/19/2013 6:59:34 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month

5 out of 5 eggsGreat Portable Drive

This review is from: WD My Passport 500GB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBKXH5000ABK-NESN Black

Pros: Small, light and fast. Stays surprisingly cool. Can do a system image backup of W8 Pro, which is about 25GB for me, in less than six minutes. Actually a bit faster than my USB 3.0 16GB ADATA flash drive, which was surprising.

I would, without a doubt, recommend this to anyone wanting to backup their system and/or just do some storage.

Cons: Software is not very good, but most people probably won't or don't use it anyway. It would be nice if the USB cable were 24" instead of 18". Together these things aren't enough to take an egg off as the positives far outweigh the negatives.

Other Thoughts: You aren't going to lose this nearly as easily as you could a USB flash drive, though they serve their purpose as well. I have the 750GB version, but other than capacity it is essentially the same thing. It's pretty nifty looking as well.

I did not buy it from here, but that's only because I had a coupon from Dell, otherwise I buy everything computer related here.

2 out of 3 people found this review helpful. Did you? Yes No

  • Ruben U.
  • 5/14/2013 9:14:47 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsGood Product

This review is from: WD My Passport 500GB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBKXH5000ABK-NESN Black

Pros: Bought this to hold songs and movies in it so that when I had to go some where I could use it on my tablet and with it being small it worked out great.

Cons: Work great for about two months then died on me and took over 400GB's of movies with it.

Other Thoughts: I have been using WD HD's in all of my computers for years now but this was the first EX HD I have bought from them. It lasted for about two months then died and took over 400GB's of movies with it. SO with that I had to take off two stars. I guess I had to get a bad apple sooner or later.

1 out of 4 people found this review helpful. Did you? Yes No

  • Jose O.
  • 4/25/2013 3:56:20 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsgreat and small

This review is from: WD My Passport 500GB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBKXH5000ABK-NESN Black

Pros: Great and small HD, works really well. As good as my other WD Passport that I got 3 years ago.

Cons: none.

Did you find this review helpful? Yes No

  • Stephen F.
  • 4/12/2013 11:36:44 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggsGood size

This review is from: WD My Passport 500GB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBKXH5000ABK-NESN Black

Pros: Small size. Fits right into the pouch in my laptop sleeve.
really quiet
non obtrusive. there's one small white light near where the USB cable connects.

Cons: none so far

Other Thoughts: I picked this up to run time-machine backups for my MacBook Air. Reformatting took seconds and wiped all that extra WD apps junk off it I really do not need or want to use.

Cable is plenty long, not sure how others can complain about that. I've been messing with externals since the days they were more like the size of a shoebox and the case feels sturdy to me...

No complaints. Price was right and I've had very good luck with WD products so far. Hopefully this continues that tradition.

1 out of 1 people found this review helpful. Did you? Yes No

  • Selby S.
  • 3/11/2013 2:20:46 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

3 out of 5 eggs

This review is from: WD My Passport 500GB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBKXH5000ABK-NESN Black

Pros: Its fast and it works. Ive owned it for around a year and it hasn't had any problems so far. Its also portable!

Decent amount of data. Good for storing selected items, but not a full hard drive. Read cons....

Cons: The case looks and feels cheap, as well as the name.

As I said in the pros, it can hold a decent amount of data. This is good if your only storing games and music, but if you want to backup your entire hard drive you may as well get a 1TB. For this reason I am having a light buyers remorse, but I believe that I can work with 500GB.

Other Thoughts: Accidentally deleted the WD Smartwave software. Luckily, WD keeps this program free to download on their website. I may try it out soon in the future and update this review, but for now manual backups will be suffice.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the My Passport 500GB, as this is not the typical experience with the product.
Should you require the provided software for this device or any other WD product, you can conveniently download it from the following link.
http://support.wdc.com/product/download.asp?lang=en
We would appreciate the opportunity to assist you, and resolve any concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

1 out of 2 people found this review helpful. Did you? Yes No

  • David M.
  • 1/18/2013 7:33:17 AM
  • Tech Level: Low
  • Ownership: more than 1 year

5 out of 5 eggs

This review is from: WD My Passport 500GB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBKXH5000ABK-NESN Black

Pros: Haven't had any problems with it for the year or so I've had it.

Cons: none for me

Other Thoughts: SiSoft Sandra gave mine a drive score of 30.256mb/s. I tested it right before writing this.

Did you find this review helpful? Yes No

  • Tyler B.
  • 1/17/2013 1:27:16 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

4 out of 5 eggsBack Up My Life

This review is from: WD My Passport 500GB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBKXH5000ABK-NESN Black

Pros: Its a simple, no-nonsense storage device. Its features speak for themselves, but the reliability speaks volumes for Western Digital.
When I need to make sure that all my valuable data is not only safe, but secure... I trust WD

Cons: None.

Did you find this review helpful? Yes No

  • Daniel K.
  • 11/26/2012 5:13:20 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsCorrupted Files within 7 months

This review is from: WD My Passport 500GB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBKXH5000ABK-NESN Black

Pros: very portable, arrived quickly, initial use no issues

Cons: drive went bad within 7 monhts, corrupted file structure and bad files

Other Thoughts: trying to work with WD for replacement at this time

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Passport drive. It is unfortunate that you have experienced a drives failure so soon, as this is neither the typical nor the intended experience. Western Digital stands behind its products for the duration of the device’s warranty period and in the interest of customer service, we will gladly replace your device, no questions asked. We would appreciate the opportunity to further assist you directly, and resolve any further concerns you may have with the device and/or your experience with our products. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/
Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

4 out of 4 people found this review helpful. Did you? Yes No

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