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Item#: 9SIA8UC3GD3655

D-Link DSR-500N Dual Wan 4-Port Gigabit Wireless VPN Router with Dynamic Web Content Filtering

  • Integrated 802.11b/g/n wireless up to 300Mbps
  • 4 Gigabit Ethernet LAN Ports, Dual Gigabit WAN Port
  • Load Balancing and Failover
  • Up to 85 VPN Tunnel (35 IPSec; 25 PPTP/L2TP; 10 SSL; 15 GRE)

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the D-Link DSR-500N

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the D-Link DSR-500N

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  • Michael D.
  • 2/23/2014 3:50:15 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggs

Pros: I have purchased this item and received the NON-Wi-Fi version instead of the Wi-Fi version and did not have the time to ship it back to get the proper item... The company that needed this item wanted to have wireless-N and if I would have received the proper item I would have had this resolved...

Cons: Item is not as described and I received the DSR-500 instead of the DSR-500N... took way to long to ship to get the wrong item... I would suggest not to shop from this site unless everyone is receiving there proper gear...

This router works great with the new Firmware but would be nicer to have the Wi-Fi feature that I have paid so much for....

1 out of 5 people found this review helpful. Did you? Yes No

  • Tim U.
  • 11/6/2012 5:16:58 PM
  • Ownership: more than 1 year
  • Verified Owner

4 out of 5 eggsGreat Appliance

Pros: Since the firmware update this thing has performed flawlessly. Easy to configure. Wireless works great.

Here is the most recent version
1.04B58 5/23/2012 release date.

Cons: Original firmware was horrible. It would take forever to go from page to page in the GUI, it would lockup, drop WAN, drop WLAN, you name it, it was horrible.

Other Thoughts: If you want an affordable, easy to configure VPN alliance I reccomend the DSR-500N.

No, its not the industry standard, but neither is the price.

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  • Scott D.
  • 1/20/2012 4:32:59 PM
  • Ownership: more than 1 year

2 out of 5 eggsSolid box, very poor firmware

Pros: Good number of ports, VLANs, fast wireless, easy SSL VPN configuration

Cons: Everything else. - Seriously, the wireless is really fast...when it will freaking work! I have had this thing for over a year and it has been in service for about 3-4 months out of all that time due to the firmware being such junk!

Other Thoughts: From the first day I bought this I had issues with the wireless. I have contacted D-Link about 10 times via phone and twice that via email. I have never been able to get it to work properly. Every time I contact them the have me do a firmware update, even when I am on the version they want it to be on.

I have been hung up on, ignored and chewed out by D-Link and I have spent THOUSANDS of dollars with them...I can't imagine how they would treat someone who bought a $50 dollar wireless router!

The wireless drops connections, will not hand out DHCP addresses and just stops working after 2-5 days, D-Link have never offered a RMA or replacement, they just keep ignoring my requests for either one and want to troubleshoot it.

1 out of 1 people found this review helpful. Did you? Yes No

  • Gavin T.
  • 8/10/2011 9:53:36 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsDisappointing

Pros: Features, features, features. This router is loaded with features and I love it.
The interfaces 'help' section is not very friendly but gives a great description to each option available on any given screen.
35mbps VPN connection is great.

Cons: The interface is not as intuitive as routers I've used in the past.
The documentation doesn't have any real instructions on how to configure anything but only explains what features are available and what they do.
Unable to have multiple virtual AP's active at the same time.
Bandwidth limiting does not work.

Other Thoughts: For a business class router (an expensive one at that), to have two major features as multiple AP's and bandwidth limiting not functioning out of the box is extremely disappointing. Additionally, there is a laundry list as long as my arm for other features that are currently not working in the 05.11.11 1.03 Build 27 release notes. Having features is great, but having them nonfunctional is not. If Dlink fixes these two issues, I'll be 4-egg happy...but I'd still keep an eye out for future updates so I know what functionality I do and do not have access to.

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  • Kevin S.
  • 7/24/2011 9:04:18 AM
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsGreat specs, HORRIBLE router

Pros: The router has great specs and many good features, It has anything you could ever need for a business class router; IF IT WORKED PROPERLY. It has a complete nice interface easy to go around and a fairly good customer service from D-link.

Cons: 124ms average latency... that is a terribly slow connection for a business class router, unreliable and frustrating. Its like putting too much features in one single device. It is EXPENSIVE and plus you'll still need to pay for the return shipping after experiencing a super slow network and Dlink customer service suggesting an RMA.

Other Thoughts: Just dont buy this router... Dlink is a great brand but choose a different router.

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3 out of 5 eggsOK..

Pros: Firewall works well, multiple Vlans work. I can't comment on VPN functions.

Cons: My big issue is that the Dual SSID, bandwidth limiting dose not work, and load balancing/spillover dose not work. Upon contacting tech support these are apparently known issues that they are working on. This should be clearly conveyed before you even buy the product as dual SSID and bandwidth limiting were the two reasons I bought this product, which is the big reason I rated this product so low.

Other Thoughts: Just be aware that these features my not work for several months still if these features play a part in your consideration of this product. Once these issues are sorted out, i'll be changing my rating.

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  • Jacob B.
  • 2/28/2011 11:45:52 AM
  • Ownership: 1 week to 1 month

4 out of 5 eggsPretty good, not very intuitive, few quirks

Pros: Relatively stable with ~30 client computers using this router and firewall for web and Skype.

The old router used to crash and disconnect web sessions (LogMeIn, Skype, FTP, you name it, it disconnected every few minutes). This router keeps connections alive for hours, no problem. Web interface contains many, many options, even some documentation.

It's fan-less (could be nice for some, I don't really care for it), easy to set up from start, has 19" mounting brackets (huge plus) and three wifi antennae on the back.

Affordable, good value. Good SNMP and syslog features.

Cons: 1st and foremost: I'm using the latest firmware.

Strange web interface is quite hard to navigate, although relatively well categorized it's clumsy and slow to use. This wouldn't have mattered as much if the label descriptions were better.

The firewall works but is unstable and reboots the router when managing too many connections, disabling Intrusion Prevention makes the router much more stable.

With a DHCP server elsewhere in the network, connected wifi clients can't seem to get DHCP going. Clients have to be manually set up for an IP address. This sucks and makes the router's wifi AP almost useless. This could be a configuration error on my part, but that would prove my point that certain features are very unintuitive to use.

I would have preferred better documentation, the supplied CD with manual is not useful.

Other Thoughts: The next step up would be a full server for routing and firewall. This box does do a lot of work but has its limits and it's not always clear what's causing the problem. Hard to diagnose issues, not sure about product support from D-Link. There isn't much information on this router out there either. That's not a plus.

Maybe they tried to cram too many features in one little box. It's running Linux on who-knows-what, nowhere does it state utilization of CPU, RAM, or storage.

1 out of 1 people found this review helpful. Did you? Yes No

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Item#: 9SIA8UC3GD3655
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