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Item#: N82E16833156353

TRENDnet TEW-692GR Concurrent Dual Band Wireless N900 Router

  • 900 Mbps of total wireless throughput!
  • All Gigabit wired ports
  • Concurrent Dual Band technology generates two separate 450 Mbps wireless n networks at the same time
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Learn more about the TRENDnet TEW-692GR

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the TRENDnet TEW-692GR

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  • Robert J.
  • 5/31/2014 6:35:02 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsAverage product, good value

Pros: Extremely fast, consistent connection speeds. Gigabit ports are a major plus.

Cons: Lower signal strength than expected. Does not reach all parts of my house like prior "budget" D-Link. I'm leery of the reliability based on the reviews I've read.

Manufacturer Response:

Hi,

I apologize for the overall frustration this has caused you. Please contact me directly at adrian@trendnet.com so we can resolve this as soon as possible. Thank you for your feedback as it is very valuable to us and helps us gain more knowledge on how to improve.

Please also include a link to this review in your email.

Warm Regards,
Adrian
TRENDnet Support Team
www.trendnet.com/support

Did you find this review helpful? Yes No

  • Stephen L.
  • 5/27/2014 11:56:38 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsWorks well when it works

Pros: This router was easy to set up the web interface was easy to understand and navigate. The speeds is much better that my old Linksys WRT-110.

Cons: I am having a continuous problem with short network interruptions. The usually only last a few seconds at the most but sometimes they last long enough that I have to power cycle the router and my cable modem. These are occurring several times an hour and occassionally kick one of the computers off the network. I updated the firmware and their was a definite improvement, mainly in how often I had to do a power cycle. Even after the firmware update I am still encountering this problem. The 5 GHz band does seem to have fewer problems than the 2.4 GHz band although not all of the devices in my house can access it.

Other Thoughts: My family has several laptops as well as a blue-ray player that can stream video and I was hoping on getting a relatively cheap router that would support several devices but this router is not meeting that goal.

Manufacturer Response:

Hello Stephen,

I apologize for the overall frustration this has caused you. Please don't hesitate to contact me directly at adrian@trendnet.com if you have any questions or need further assistance. Thank you for your feedback as it is very valuable to us and helps us gain more knowledge on how to improve.

Please also include a link to this review in your email.

Warm Regards,
Adrian
TRENDnet Support Team
www.trendnet.com/support

Did you find this review helpful? Yes No

  • Benjamin R.
  • 3/29/2014 3:42:30 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggs

Pros: Works great.

Cons: none

Did you find this review helpful? Yes No

  • Mike S.
  • 3/22/2014 12:01:52 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsDisappointed

Pros: Price
Features
Ease of setup

Cons: Speed
Range

Other Thoughts: I bought this to replace a older D-Link 150Mbps router. I was expecting better download speed and a stronger signal, this provided neither. I did a site survey and speed test of my old router before installing the new for comparison. I did the same survey and speed test with the new one and the range wasn't as good as the old and the speed test was 1/3 that of my old one.

I found these results to be hard to believe so I did a factory reset and set the router up again. No difference. I am going to return this and try another brand.

1 out of 1 people found this review helpful. Did you? Yes No

  • Matthew P.
  • 3/19/2014 7:04:15 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsLast TredNet device I will ever purchase

Pros: Looks nice, can always be used a 4 port gigabit switch.

Cons: Pretty much doesn't work as a wireless device.

Other Thoughts: I got this to replace an older TredNet I was using as a wireless access point. That one worked for a few years but recently the 5 ghz band disappeared. I should have used that as a warning sign. I picked this one up because it went on sale for $35. Big mistake. Initially it worked well for about 10 minutes. I got some pretty nice benchmarks, but eventually the 2.4ghz stopped broadcasting. I tried the latest firmware update but it didn't help. Unplugging it and plugging it back in works for a few minutes, but it's pretty much unusable. The 5ghz band seems to be better, but that's disappeared a couple times too and the range is dreadful. I thought maybe I would have less issues since I am using it as an access point only, but I am having the same problems as everyone else. But hey, a gigabit switch costs about $35 doesn't it?

Did you find this review helpful? Yes No

  • JONATHAN B.
  • 3/7/2014 7:49:35 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsi should have listened

Pros: experienced with phone support was good.

Cons: slooow, cannot use simultaneous band. frequently drop connection.

Other Thoughts: listened to majority of review and save your money to have ship it back. Spent a lot of hours, between support to get it working right but failed.

Manufacturer Response:

Hi Jon,

I apologize for the overall frustration this has caused. As you might know, a Wi-Fi environment might change from time to time when routers are added or removed. Please install InSSIDer on a computer via the following link, http://www.metageek.net/support/downloads/, to locate and configure the least congested channel. If this doesn’t help please email me directly at adrian@trendnet.com with "Newegg TEW-692GR Review" in the subject line and I will be able to assist you immediately. Thank you for reviewing our product and I hope to hear from you soon to regain your faith in TRENDnet.

Warm Regards,

Adrian TRENDnet Support Team

1 out of 1 people found this review helpful. Did you? Yes No

  • John Z.
  • 2/24/2014 6:43:12 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsDoesn't hold connection

Pros: It's a nice looking piece of equipment and runs fast when connected.

Cons: I bought this to improve wifi internet for my wireless devices but found it constantly drops the internet signal on WIRED connections. I have a DSL connection and properly configured the router, but half the time I'll hop on the desktop or PS4(wired connections), no internet will be available. I'll have to reboot the router, which brings the net back up, but is a huge hassle to have to do everyday. I switched back to my 10 year old D-Link router which is more than serviceable; I don't have to constantly reboot it. Would NOT recommend.

Manufacturer Response:

Hi Anonymous,

I apologize for the overall frustration this has caused. Please email me directly at adrian@trendnet.com with "Newegg TEW-692GR Review" in the subject line and I will be able to assist you immediately. Thank you for reviewing our product and I hope to hear from you soon to regain your faith in TRENDnet.

Warm Regards,
Adrian
TRENDnet Support Team

1 out of 1 people found this review helpful. Did you? Yes No

  • Marek L.
  • 2/2/2014 9:25:10 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsDead, can't even factory reset.

Pros: Easy set up. When it worked it was fast.

Cons: One day it just up and quit letting anything connect to it. Even can't connect to it use a PC and a ethernet cable. Tried doing a factory reset and even that diesnt work because it doesn't do no matter how long you hold the reset button.

Other Thoughts: Have to go buy a new router that will actually work.

Manufacturer Response:

Hi Anonymous,

Please accept my apology for this router being defective. Please email me directly at adrian@trendnet.com with “Newegg TEW-692GR review” in the subject line and I will respond immediately to go through the return process with you. I look forward to your reply soon.

Warmest regards,

Adrian

1 out of 1 people found this review helpful. Did you? Yes No

  • Ronald B.
  • 1/25/2014 7:13:58 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsReturned mine - nothing but trouble

Pros: The only "pro" I can give it is easy set-up.

Cons: After set-up which was simple I was up and running initially and as I know see in several other reviews I experienced the same issues with this router dropping the 2.4 GHz. After numerous resets and basically wasting a half of day messing with it I packed it back up and requested an RMA.

Obviously there is an issue with this unit.

I would not recommend.

Manufacturer Response:

Hi RB,

I can understand your frustration for this unit not working as promised and for that I deeply apologize. Please email me directly at adrian@trendnet.com with "Newegg TEW-692GR Review" in the subject line and I will be able to respond immediately to help you get setup and running smoothly. Thank you for taking the time to review our product. We hope to hear from you soon to regain your trust in TRENDnet.

Warm Regard,
Adrian
TRENDnet Sales Support Team

1 out of 1 people found this review helpful. Did you? Yes No

  • Michael D.
  • 1/21/2014 3:49:23 AM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsNot an upgrade. weak & slow

Pros: Inexpensive N900 router, got it for under $50.

Cons: Weak signal and slow on both bands. Slower than my old Lynsys wrt54 and netgear n150 using the same speed test. Had trouble updating the firmware.

Other Thoughts: If I can't get it to run quicker, I may just go back to my old netgear and not bother to buy Trendnet again. Guess you get what you pay for (other than my $20 Netgear).

Manufacturer Response:

Hello Valued Customer,

I can understand your frustration for this unit not working as promised and for that I deeply apologize. Please email me directly at adrian@trendnet.com with "Newegg TEW-692GR Review" in the subject line and I will be able to respond immediately. Thank you for taking the time to review our product. We hope to hear from you soon to regain your trust in TRENDnet.

Warm Regard,
Adrian
TRENDnet Sales Support Team

1 out of 1 people found this review helpful. Did you? Yes No

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Item#: N82E16833156353
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