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Item#: N82E16833265005

Plantronics 37978-01 APC-4 Headset Hook Switch Control Adapter

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Learn more about the Plantronics 37978-01

Model

Brand
Plantronics
Model
37978-01

Type

Type
Accessories

Spec

Weight
0.3

Features

Features
Transforms your Cisco Unified IP phone experience through remote answer/end and ring alert.

Manufacturer Warranty

Parts
1 year limited
Labor
1 year limited
Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the Plantronics 37978-01

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  • Linden S.
  • 9/25/2014 5:39:30 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsDoes not work with CS55

Pros: None

Cons: I purchased this APC-4 unit to work with a Plantronics CS55, in a home environment. The Newegg description included a link to the Plantronics web site, which said it is compatible with a CS55. I could not get it to work. I have two CS55 units, and it would not work with either. I have an old APC-4 unit that works just fine. I wanted another.

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  • Anonymous
  • 1/5/2012 12:52:09 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsMust have

Pros: It works.
If you have a Cisco 794X phone with a Plantronics headset and the lifter isn't doing it for you, replace that lifter with this.
Users aren't tied to their desk to press the headset button.

Cons: I realize this is specific to Cisco Phones, but it feels like it should have been in the Plantronics box instead of the lifter.

Other Thoughts: Now I need to add $50 to the price tag on a new CS70 headset. These make the headset usable. Without it, they are a mess. With it, they do what you expect.

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  • 2-5 $50.49 ea.
  • 6-11 $48.99 ea.
  • 12+ $46.99 ea.

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Item#: N82E16833265005
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