Skip to: | | - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message. - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

PremierTry Message.
Home > 
Office Solutions > 
Office Machines & Equipment > 
Scanners > 
Document Scanners > 
Brother > 
Item#: 9SIA6AU3VA7631

Brother ImageCenter ADS-2500W 30 bit int. / 24 bit ext. (color) Dual CIS 600 x 600 dpi Duplex High-Speed Network Desktop Scanner

  • Dual CIS
  • 600 x 600 dpi
  • 30 bit int. / 24 bit ext. (color)
  • 1200 x 1200 dpi

ICON Loading...
  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Brother ADS-2500W

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the Brother ADS-2500W

Do you own this product? Write a Review

ICON Loading...

Filter Results

  • Robert H.
  • 12/4/2013 12:35:48 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGood Scanner

Pros: Very good Scanner, scans quickly, scans in color, and scans double sided. we have four of these scanners in our office that we send out with teams the wireless scanning is a very nice feature it allows multiple people to connect to it simultaneously

Cons: We carry these around and it is about the weight of an average laptop.

Did you find this review helpful? Yes No

4 out of 5 eggsPower in a small package, but at a price

Pros: Initial setup and usage worked surprisingly well via wireless (with one caveat – see Cons), folds up nicely to a compact size, carrier sheet feature is very useful, can be fast on multi-feed (seems dependent on the paper type), wide variety of “scan-to” options, touchscreen menus were easy to use and straightforward/standard in their structure, unit includes licensed OCR software in addition to the Brother ControlCenter4 (CC4) utility software, Wireless N 2.4GHz band with (presumably) up to 300 Mbps speed

Cons: Minor - “Forgets” wireless settings when unplugged, default scan settings when initiating scans from scanner itself gives mixed results (much more customizable initiating scans from the PC software), would be nice if the scanner could just see SAMBA shares on the network rather than having to setup the software on the PC that you are sending scans to
Major – Multipage misfeeds seemed to be more frequent as I used it more

Other Thoughts: Setup was straightforward and I initially was going to use USB for first time setup, but decided to try wireless instead. Once I added the local wireless settings to the device, I ran the Brother ControlCenter4 software (downloaded from Brother, just to make sure I had the most recent) and it immediately saw the device. I had great success using wireless for communication between my netbook and the device and found that it was speedy enough for all types of scans, including full color, high resolution scans. My first test document was on recently printed paper, 17 pages in length. Multifeed ran without a hitch and I scanned the document to PDF several times, trying different settings to see how efficiently it could compress the document. At work, I use Sharp ~50ppm-level MFPs and they deliver a well-compressed PDF (20 pages of B&W text in 1MB of disk space), so that is what I was comparing to and this device got a PDF pretty close to that. The speed was pretty good. I then moved on to a large stack of varying Letter/Legal sized documents (mostly 20 & 24 lb. test) and began to see issues with multifeed, even when there were only 4-5 pages. It eventually became quicker to hand feed them, which does somewhat defeat the purpose of multifeed. Most of these documents had been stapled, which I removed. Having had misfeed issues with documents that had been stapled previously with our Sharp MFPs at work, I employed a trick I learned then where I neatly trimmed off the “staple corner” of the pages with scissors. With the Sharp MFPs, that did the trick and made it so misfeeds were very minimal, but it didn’t make a difference with the ADS-2500W. It still jammed about the same amount. I moved on to some previously spiral-bound Letter-sized (8.5x11" page) books. After removing the spiral, one edge of each page had the small rectangular holes, so I wasn’t surprised that these also had some misfeed issues. Out of curiosity, I also scanned some full-color scrapbook pages and the carrier sheet worked well for this. In the CC4 utility, there is an option where it trims the top part of the scan to compensate for the carrier sheet and this feature produced a clean output page. Overall, I found that a flatbed scanner still did a better job for these types of documents, but it is nice that Brother offer a decent solution. As I went through all of the options, it seemed as though the most versatile solution was still the “old standard” of running the scans from the PC software. If you are always scanning the same type of document, initiating from the scanner would probably be OK. Overall, I dock an egg because the multifeed was problematic and I didn’t feel as though the price of this unit offered much of a value. It does meet a very particular need (as a small footprint scanner that is very portable and can be quite minimalist with only a power cord) so if that is your need, then perhaps the value is there.

1 out of 1 people found this review helpful. Did you? Yes No

2 out of 5 eggsClose, but no cigar.

Pros: This scanner has many specialized features which are easy to use, such as scanning to the cloud, or scanning to an e-mail. It is as fast as the specs claim, except when using computer intensive features on a very slow computer, like OCR or conversion to PDF. This is not its fault, and on a reasonably competent machine, is not a problem.

It actually handles older, less than perfect documents better than pristine ones. Users accustomed to touch screens will love the interface, which is large and easily readable. If you are uncomfortable with the built-in controls, or need more advanced features, you can ignore them and use the much better included software, and the clear, concise user guide bundled with it. The basic scanning functions are quite good and fast, as are the color and resolution.

Cons: Very expensive. Misfeeds consistently on a full stack of new documents without fail. The more pages you put into it, the more likely it is to misfeed. It is best to feed this unit one sheet at a time, which seems to defeat its main purpose. The software is not as bloated as some packages I have seen. However, the actual bits of the software directly relevant to scanning are easy to use and as complete as anyone would wish.

You can fold a large sheet wider than 8.5 inches, feed it inside the included plastic carrier sheet, and the software can more or less reconstruct it into its original form as one page, like one might do with Photoshop, but you cannot feed temperamental paper one sheet at a time and have the software make it into a single multi-page PDF.

Other Thoughts: This was a surprisingly frustrating unit to review.

Usually I prefer paper instruction manuals, but the one for this device was truly lame. Oddly, ignoring it and using the user guide on the driver CD got me the information I needed quickly.

I try to test as many features of a unit as I can, but I spent so much time just trying to make paper go through this thing that I gave up and only checked its basic functions. I think most people would have returned this as defective unless they only needed it for documents of a few pages. A brief look at the Wi-Fi and LAN setup suggested that this is NOT a device for a novice user, however the large number of settings probably make it adaptable to any network situation.

I suggest first plugging the unit into a dedicated computer with the included USB cable and running the setup program on the CD, then getting used to the unit before attempting to configure or use any of the networking and other specialized features, many of which require the PC interface anyway. Plan to spend a good deal of time learning how to use this.

Finding a suitable type of paper document to scan was the greatest challenge. A fresh, fifty sheet stack of documents printed on new copier paper, an easy feeding task for the cheapest printer, choked up this unit every time, and usually ruined several of the sheets of paper. When I used a stack of random documents with normal wear, I got better feeding results. So if your documents are freshly printed and shipped in a neat stack, you might have to fan them out and dent them a bit (as the user guide suggests) to get anything approaching success. But, no matter how much I fiddled, I could never get the unit to feed a full stack (about 5mm thickness) of any kind of paper without several misfeeds. Smaller stacks were more reliable, but far from perfect.

For duplex scanning of loose documents of ten pages or less, this unit would probably save you time and effort. Would I replace any of my flatbed scanners with this? No, but they are actually made to do different tasks, like scanning pages of bound books. Would I want one of these to scan clients’ five page application forms and possibly convert them to PDF files? Yes, but I would wince at the price. I wouldn’t bother with trying to scan longer documents, as they would probably just misfeed and effectively skip pages, or jam and stop halfway through.

This scanner is not for home use. I would suggest it for small office use only, with the caveats mentioned above. For a small group of dedicated professional users, this device may fill a specific need. All others need not apply.

Did you find this review helpful? Yes No

5 out of 5 eggsComparable to a BizHub For much less

Pros: Okay i went into this review first off by setting some criteria for this scanner
1) speed
2) quality
3) ease of use
4) comparison to a konika minolta BizHub Scanner

on the 1st criteria, speed, i was pleasantly surprised i reached 20PPM of color scanning and 22ppm of B&W so good marks here

on quality, as with any brother product, the quality of this unit is top notch, it doesn't feel flimsy or cheap, everything locks into place, I dont think this will have any issues in an office environment

3. ease of use, the color touchscreen was a blessing, very easy to configure and use, and scanning is just a couple taps away easily send to any one of its destinations.

when comparing to a BizHub the industry standard for office scanners, i loved that this was much smaller than a BizHub, and its speed, quality and features are on par with one,

so to wrap it up, this is a perfect unit for a small to medium office

Cons: none, exceeded all my expectations

0 out of 1 people found this review helpful. Did you? Yes No

4 out of 5 eggsAdvanced little scanner to make your life easier!

Pros: * I work in a paper mill so I have various types and large amounts of paper to test devices like this with. The Feeding mechanism worked flawlessly using 50 sheets (max capacity) of both 20lb and 24lb weights paper. I ran this test 3 times for each type.

* The front bears a touch-screen with a decent GUI for entering your Facebook PIN and setting up your cloud accounts, although I would recommend doing this from your PC. You can then setup shortcuts so that you are never less than a few button presses away from sending scanned papers and photos to your Drop Box account, a group of email addresses, or your Facebook page (which you can then view, within minutes, on your tablet, phone or PC, without having to fiddle with any finicky software or execute any software program on your PC.)

* I like the scanner’s compact looks, it looks like a cute little baby printer with modern looking angles and a small footprint.

* There are lots of customizable settings and options through the web interface, but I preferred using the included software “Control Center 4” which seemed very intuitive and easy to use.

* During the initial setup, the software noticed I was using Windows Firewall and automatically (with my permission) setup a bypass rule for the device with no problem, nice!

* Scanning felt fairly fast and quiet. Images appeared accurate in color and detail. It scans both sides of a document simultaneously.

* This scanner has a plethora of connection choices. Using a wired Ethernet connection, a USB connection, or Wi-Fi, you can scan to a USB drive plugged into the device, any computer or drive on your network, FTP, any email address, android device, and a host of web services… DIRECTLY without needing your PC to even be on to do it. Output file choices also include searchable or secured PDF, BMP, JPEG, TIFF, PNG, and XPS all up to 1200x1200 dpi resolutions.

* Inside the box was a plastic card carrier sheet. This allows you to take a large document and fold it in half, place it in the carrier sheet and send the whole thing through the scanner scanning both sides without having to worry about it getting jammed in there or getting wrinkled. It also came with a credit card sized carrier for driver’s licenses and other similar sized stiff documents.

Cons: * While the color touch screen is a nice feature, the big complaint I have with it is its input lag and unresponsiveness. Pressing a button either doesn’t register or takes a few seconds for the scanner to realize you pushed something. My fat fingers don’t make typing on the small buttons any easier.

* Though not a big deal, it does not support the 802.11ac Wi-Fi format. Not many devices do yet, but that would be a great bonus as I have a router that would work with it.

* The user guide only comes on the included CD, and many of the scanner’s features in the user guide make you visit the Brother website to figure out how to use them. You have to sift through several layers of folders to get to it on the CD. I understand that not printing a user guide saves the company money, but then again, I work in a paper mill, and the growing paperless age killing me!

* Setting up some of the features was not exactly a blast. You pretty much have to understand how to configure pop3 accounts, IP addresses, and network configurations to get all the features working right. I could not find any real user friendly documentation to help me out with this. Luckily, I have plenty of IT and computing experience so it was fairly easy for me, but my ‘technically challenged’ wife would never be able to set it up without some hair pulling frustration.

* Price. I guess Brother is justifying the high price of this scanner because it’s the only one of its kind right now that lets you wirelessly scan anything to pretty much every internet service out there. At this time, the price is $679.

* The USB port where you can plug in a USB drive is located on the lower right side of the scanner. If your scanner is up against a wall or desk like mine is, this port is inaccessible without having to change the orientation of the device. Putting the port on the front would have been a better choice in my opinion.

Other Thoughts: When I setup this scanner to my router, I used the included WPS capability. WPS lets you use push buttons instead of entering a network name (SSID) and wireless security by hand. WPS automatically configures the (SSID) and WPA security key for the router or access point and for wireless devices that join the network. It took about 4 minutes for the automatic configuration to occur but for the work of just pushing a button, it’s kind of nice.

Currently, I am using this scanner in my kitchen making it easy to email all my foodie friends, whose email addresses are saved to a single mass email group in the scanner, new recipes that I write down and try out. Thanks to its wireless capability, all I need to have on is my router, which is upstairs (and always on anyway). This is my first time being exposed to a scanner like this that can scan both sides of a document simultaneously with the ability to upload it to the web from anywhere in the house. It gives me that giddy feeling you get as a kid when you receive a present you always wanted. This feature really adds value and productivity to the scanner. The first time I scanned a picture to my Facebook page, I almost giggled while posting a comment under the upload that I did it with my new toy.

I’m giving this scanner a 4 out of 5 stars rating. It was close to 5 stars for me, but for the price, I would really like a bigger, better touch screen, and a printed manual.

1 out of 1 people found this review helpful. Did you? Yes No

  • R O.
  • 4/26/2013 9:35:28 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsTerrible.. rma twice

Pros: Nice small design..

Cons: had to rma the first one after 3 days of use because it keeps giving the error msg if you scan more then one paper. Called brother and had to send it back for a replacement. Used the RMA one for 2 weeks and it started having the same problem... Customer service wanted to give me a new peice to replace the feeder.... didnt want to take a chance so i requested for a refund..

Other Thoughts: I own the ads2000 and that works perfectly.. saw that this was a step up and has network capable.. horrible idea... Love the ads2000 but hate this model.

0 out of 1 people found this review helpful. Did you? Yes No

  • Junjae S.
  • 4/15/2013 1:12:56 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsSo far I am pleased

Pros: True PC less scanning. Support direct scan to various cloud storage. Scan direct to ftp/network. Scan to email. Touch screen control. Scan to USB. Reliable scanning.

Cons: Saving settings for shortcut should be more granular. I should be able to scan to Evernote with one click of button using shortcut feature. Not 3-4 clicks even with the shortcut. (choosing PDF/JPEG, DPI, Color/Black...). Yes, response of the touch screen can be better.

Other Thoughts: I have been using Fujitsu scanners for many years. I have been very happy with Fujitsu. But I wanted a true network PC-less scanner. I found this scanner and gave it a try. I am pretty happy with it. There's no scanner on the market that can match the feature set of this scanner. I thought about jump the ship to new Fujitsu ix500, but I decided to stay with this unit. I hope Brother can improve the user interface of the shortcuts through their firmware upgrade. Support for Skydrive would be nice. With just a bit tweak of the user interface, Brother can make this a 5 Star product.

Did you find this review helpful? Yes No

  • Matt K.
  • 2/7/2013 6:38:18 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsDisappointing and confusing

Pros: Small footprint. Wired & wireless network settings. Network destination for scans, including most cloud services. Touch screen display.

Cons: The scan settings are frustrating, for example, choosing PNG changed the max resolution from 600dpi to 300dpi. Another example: turning-on deskew drops the scan resolution to 150dpi.
The touch display is sluggish, especially for a uni-tasking device. Windows 8 drivers are primitive looking and do not have options for all settings on the actual device.

Manufacturer Response:

Cons: The scan settings are frustrating, for example, choosing PNG changed the max resolution from 600dpi to 300dpi. -

During our testing using Brother Control Center (CC4), we could not replicate this issue. We would recommend contacting Brother Support to work through the issue at 877-276-8437.

Another example: turning-on deskew drops the scan resolution to 150dpi.

During our testing using Brother Control Center (CC4), we could not replicate this issue. We would recommend contacting Brother Support to work through the issue at 877-276-8437.

The touch display is sluggish, especially for a uni-tasking device.

Noted and will report the customers feedback for investigation.

Windows 8 drivers are primitive looking and do not have options for all settings on the actual device.

Brother recommends using CC4 as the primary scanning utility, we believe that this is not the case for this scanning utility and would find a better experience by loading this as part of Brother's MFL-Suite Pro Suite of software (that includes CC4). The scanning interface for Windows 8 is not as elegant and lacks many of the features offered with Brother's Control Center.

Did you find this review helpful? Yes No

Compare Offers from All Sellers newegg

Seller Name & Rating Offer Details  
ICON Loading...
Selected Items

Best Service Sellers

Are you an E-Blast Insider? Subscribe Newegg e-Blast
Shop without retyping payment details. Secure shopping made faster.
Check out with PayPal.
Home > 
Office Solutions > 
Office Machines & Equipment > 
Scanners > 
Document Scanners > 
Brother > 
Item#: 9SIA6AU3VA7631
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.