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Item#: 9SIA24G0P60473

AT&T 993 2-Line Speakerphone w/ Caller ID

  • 2-line operation
  • Dial and receive calls on two different phone lines.
  • Caller ID Call Waiting

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

With dual telephone lines, this system supports three-party conference. The base unit features a speakerphone for hands-free use and can hang out a Do Not Disturb sign to prevent interruptions at critical moments.

This versatile phone system from AT&T offers an exciting array of features sure to please. These include caller ID, call waiting, an 18-number speed dial memory and more. It's like having your own private branch exchange without the mess and expense. If you're a heavy phone user, this might be the system for you.

  • newegg 2-line Convenience Designed for small business, the AT&T 993 supports dual telephone lines, each with distinctive ring tone and line-in-use indicator.
  • newegg Speakerphone Function The AT&T 993 features convenient speakerphone function for hands-free calling simply at the touch of a button.
  • newegg 100-Name/Number Phonebook Directory The built-in phonebook directory stores 100 numbers with names for quick access to your frequently dialed telephone numbers.
  • newegg Hearing Aid Compatible Compliant with the TIA-1083 standard, the AT&T 993 provides reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants.

Learn more about the AT&T 993




Multiline Operation Capability
2-line operation
Dial and receive calls on two different phone lines.
Conference Call Capability
3-party conferencing
Allows you to have a 3-way conversation between you and 2 other parties.
Caller ID
Caller ID/call waiting*
Allows you to view the name, number, time and date of incoming calls at a glance, even those on Call Waiting.

*Use of Caller ID feature requires a subscription from your telephone service provider
Call Waiting
Volume Control
Ringer Control

Additional Features

Additional Features
Multi lines Features

- 2-line operation
- 3-party conferencing
- Line-status indicator
- Auto line selection

Basic Phone Features

- 100 name and number phonebook directory
- 18-number speed dial
- Headset compatible (2.5mm jack)
- Display dial
- Receiver and speakerphone volume control
- Chain dialing
- Data port
- Hold
- Mute
- English/spanish/french Setup Menu
- Ringer volume control
- Hearing aid compatible

Phone Memory

Phone Directory Memory
100 name and number phonebook directory
Easily store and dial frequently called numbers.
Speed Dial Memory
18-number speed dial
Stores up to 18 phone numbers for easy dialing.
Caller ID Memory
99 name and number Caller ID history
Stores name, number, time and date of up to 99 incoming calls, whether or not the phone is answered. Numbers stored in the Caller ID history can be dialed directly from the memory.


4-Line LCD
Character Qty


Headset compatible (2.5mm jack)
Placing / Mounting
Table-top; Wall-mountable
8.27" x 7.87" x 3.98"
2 oz.


1 year limited
1 year limited
Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the AT&T 993

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  • Robert B.
  • 10/20/2014 8:19:37 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsPhone is not good

Pros: Looks nice and professional.

Cons: The speaker phone stopped working in only a coulple months and now the handset voice comes and goes unless you adjust the cord plugged into the hadset, have owned several at&t speaker phones but this is different than the previous phones

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  • Ted F.
  • 3/9/2014 9:43:48 AM
  • Ownership: more than 1 year

1 out of 5 eggsCheap junk

Pros: Two Lines

Cons: Cheap junk I think. It didn't last a year before the "Enter" Button stopped responding making it impossible to use the set up menus. It also seems to hang loose on the wall no matter what I've done to try and tighten it up and then when we try to dial, it wiggles and then the plug on the back becomes intermittent after a while and I have to take it of the wall and fix it every 3-6 months. No one makes quality phones any more I don't think. My wife's old Bell Rotary phone upstairs still works great. It's probably 80 years old!

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  • Yim L.
  • 6/8/2013 7:35:39 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsATT telephone 933

Pros: Trash don't buy I return twice to AT&t for repair now dead again today what a wast for my postage

Cons: nothing

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  • Kevin B.
  • 1/7/2013 5:12:26 PM
  • Ownership: 1 week to 1 month

1 out of 5 eggsawful phone

Pros: none

Cons: auto dialer

Other Thoughts: bad phone
the worst phone I ever owned.
the big buttons don't work,
every time I dial, I get an error message.
I dial with other phones and pick up this phone to be able to talk.
It is brand new and a waste of my money.

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  • Louis A.
  • 10/9/2012 12:39:24 PM
  • Ownership: 1 month to 1 year

1 out of 5 eggsPower Failure after 4 months

Pros: worked correctly for a short while if that is even a Pro

Cons: Menu and navigation is very poor
Errors not addresses well
STOPPED WORKING AFTER 4 Months due to a "Power Failure"

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  • Alexander P.
  • 5/12/2012 6:22:56 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsPartially Defective

Pros: Phone works quite well, calls are clear, mic is sensitive. Looks decent for a plain business phone

Cons: The menu is not easy to navigate, lights are too bright an annoying, LCD backlight was broken on arrival. (Doesn't stay lit, just flashes randomly and intermittently when activated)

Other Thoughts: Most likely, I'll keep this unit as all I need it to be is a basic phone. The poor connection for the LCD backlight makes me question how well this phone is made and how long it will last.

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  • John M.
  • 9/18/2011 2:54:18 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsdisplay format not same as box

Pros: works a expected

Cons: 1) dim display
2) annoyance: box picture reflects incoming caller id format as xxx-xxx-xxxx. In reality its: xxx-xxxxxxx (no dash between last 3/4 digits) Might be an issue with my phone?

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  • Robert F.
  • 5/11/2011 9:24:36 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsBasic 2 line

Pros: Audio quality is decent.
Appearance is respectable.

Cons: it's a phone

Other Thoughts: At&t has not made a telephone since before most of you you were born.

If you flip this over, you'll see the name Advanced American Telephones.

This is not an alias for AT&T - it's a dbs for Vtech.

That's ok - this phone is built to somewhat higher standards than their blister packed bottom of the line stuff.

To the guy who suggested adding voip capability - you gotta be kidding!

This would triple the cost of the phone for no real reason.

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  • Anonymous
  • 12/29/2010 2:25:32 PM
  • Ownership: more than 1 year
  • Verified Owner

4 out of 5 eggsDecent- Could be a great phone

Pros: Packed with features

Cons: Mediocre electronics
Sent with electronic bugs built in
Keypad tones (especially the #7 & #9) "lock on" for a continuous tone.
Headset function dead after 8 months
Low price = you get what you pay for

Other Thoughts: I plan on buying another one of these phones even though the one I have is going wack. For me, the abundant phone features make up for the phone wackiness. I should have bought the extended warranty from NewEgg. I planned to send the unit back for factory repairs but waited too long and the warranty expired. Oh well! The problem with returning ANY business phone is how to make & receive calls while the phone is being repaired. DUH! If AT&T improved their quality control and fixed the bugs with this phone I'd give it a 5 egg rating. However, I'm not holding my breath but I will buy another one of their phones.

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  • BAJI P.
  • 8/30/2010 6:55:21 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsBest two line phone I ever used/owned

Pros: Very good sound on speaker, handset & headset (not included). AT&T has produced an intuitive phone with a clear manual, the features work in a intuitive way that is easy to remember.
I successfully conferenced 5 parties (including myself) on this phone, using 3-way calling on both lines.
I have yet to use the 18 # speed dial & 100 number directory dialing, but the instructions are easy enough.
I also purchased a Panasonic KX-TCA60 headset from NewEgg to use with this phone, working fine so far.
I have one pots line and a second, vonage like, analog line from our cable company, this phone works fine with both lines and it also conferences them just fine.
I used a different brand dual line phone that didn't have many of the advanced features of this phone, for the past 8 or 9 years.
Using the call waiting caller id, speakerphone, call hold, missed call scrolling & call conferencing, this phone gives me a lot more flexibility to manage my calls.

Cons: None that I can think of, for now.

Other Thoughts: We already have voicemail at our phone company and our panasonic cordless phone system on the same line has an answering machine if we needed it. I did not want another big desk phone with an answering machine, so this was perfect.
Another concern I had was that you often experience problems with caller ID when two types of phones are operating on the same line. Fortunately, this AT&T unit plays nicely with our panasonic cordless system, both receive & display CID at the same time without an issue.
AT&T could offer a USB interface on this phone & software for your computer to go with it, so you could transfer the dialing directory from your computer.
Finally, if they made this phone so either or both lines could be analog or SIP (VoIP), you have a biz phone that would meet the needs of most SOHOs.

1 out of 1 people found this review helpful. Did you? Yes No

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Item#: 9SIA24G0P60473
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