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Polycom SoundStation2 Direct Connect for Nortel

  • Simple set up: plugs directly into Nortel Meridian digital PBX wall jack
  • Patented Polycom Acoustic Clarity technology delivers remarkable voice quality and natural, free flowing conversations to ma

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

For Nortel Meridian users, communicating with crystal clarity couldn't be easier. Just connect a SoundStation2 Direct Connect for Nortel directly into a Meridian PBX digital wall jack. You don't need an analog port, analog adapter, or complicated connections to take advantage of natural two-way conversations with Polycom's breakthrough Acoustic Clarity Technology. Polycom's SoundStation2 product line has redefined the standard for business-quality voice conferencing. With industry-leading full duplex for natural, simultaneous two-way conversation, the SoundStation2 Direct Connect will exceed your expectations in medium to small conference rooms. Delivering remarkable voice quality equal to the original SoundStation Premier 500D/550D and a 50% increase in microphone sensitivity over the award-winning SoundStation, users can speak in a normal voice and be heard clearly up to ten feet away - making every call a more productive call. SoundStation2 Direct Connect provides users with advanced features, including a large backlit display that offers easily visible call information and telephone functions. Smart technology, such as Dynamic Noise Reduction (DNR), provides maximum microphone sensitivity, while reducing distracting room and background noise. And the SoundStation2 Direct Connect offers 360-degree microphone coverage with intelligent mixing - so only the microphone closest to the speaker is on for crystal clear conferencing. Plus, the SoundStation2 Direct Connect provides direct access to your Meridian PBX conferencing feature, allowing quick and easy connections of up to six locations in a single conference call without using a conference bridging service.

Learn more about the POLYCOM 2200-17120-001


Voice Conferencing Device

Additional Features

Additional Features
Simple set up: plugs directly into Nortel Meridian digital PBX wall jack

Polycom Acoustic Clarity technology delivers remarkable voice quality and natural, free flowing conversations to make your meetings more productive and enjoyable

Up to 10-feet (3.5-meter) of 360-degree microphone coverage, ideal for small to midsize conference rooms. Add optional expansion microphones for even greater pickup range

Resists interference from mobile phones and other wireless devices while delivering clear voice conferencing with no distractions

Applications Port connects to mobile phones for dialing from rooms without an analog phone line, and connects to a PC to become a high-quality conference phone for Internet calling

Supports traditional telephone features such as redial, mute, transfer, and hold


Display Size


2.5" x 12.25" x 14.5" (H x W x D)
1.75 lbs.
Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the POLYCOM 2200-17120-001

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  • Derek N.
  • 3/25/2015 12:10:49 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsHard to return

Pros: They shipped the product fairly quickly and it was what we ordered.

Cons: We realized that what we had ordered wouldn't work with our phone system. So, we contacted Antonline to return it within their return window. We got a response saying that products missing items, with customer caused damage, etc. couldn't be returned. We responded that there are no defects and we needed an RMA. We hadn't even taken the product out of the packaging. We emailed again and didn't get a response. Finally I called Newegg who said they would look into this and that we had nine days to return it. I input the reference number today and was told that the return was outside the return window.

Other Thoughts: I am not sure what happened. I had also called their various numbers listed and couldn't leave a message or reach a live person even though I was calling during business hours. I have called Newegg to help us return this. I really would like our $500 back and just am not sure what else to do.

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  • GARY B.
  • 2/15/2013 11:40:42 AM
  • Tech Level: Average
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsWill not use again

Pros: None

Cons: Poor customer service.
Read their return policy VERY CAREFULLY.

Other Thoughts: Ordered Polycom SoundStation2 Direct Connect for Nortel telephone system. Shipment arrived and went to install. Had problems installing so called Polycom technical support. After some time with Polycom, it was determined that the unit apparently was not compatible with a Nortel BCM400 system (which was not immediately apparent o the tech support representative). Requested RMA from Surviellant to return unit. After requesting RMA, received an email asking if the box had been opened. Replied that it had been. Was informed by second email that if I could make it look factory sealed as if it had never been opened, they would take it back, but otherwise, they would not. They stated in their email "It is advertised in our return policy on Newegg that the product must be in the condition of brand new and factory sealed to be allowed for return or it will be denied. We do state the manufacturer part number so the product can be researched by the customer to makes absolutely 110% sure it will work for the application." Responded back that a CD had been opened and there was no way I could make it "factory sealed" condition. In reply, stated I would not purchase from Surviellant again. Later in day, received telephone call from a manager about my email. Manager kept saying he wanted to be helpful, but would not offer to accept return. Less than satisfactory customer service in my opinion and I will never use Surviellant again. If you order from this company, BEWARE and DO NOT OPEN any package unless you are absolutely sure the item will work. In my case, there was no way to know since obviously the manufacturer even had difficulty determining it wouldn't work with our system.

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