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A modern design and a classy style fuse into one to form the Invicta. INVICTA 1799 FEATURES: Series: Russian Diver, Style: Chronograph, Gender: Men's, Case: Stainless steel, Dial Color: Blue, Hands: Silver tone and luminous, Markers: Light green luminous indices and Arabic numerals, Strap: Black polyurethane with stainless steel barrel inserts, Clasp Type: Buckle, Movement: Japanese chronograph quartz, Crystal: Flame-Fusion, Case Diameter: 48 mm, Case Thickness: 15 mm, Water Resistant: 10 ATM/100 meters/330 feet, Calendar: Date and day subdials, Strap Width: 24 mm, Strap Length: Up to 9 inches, Subdials: 60 second, 24 hour, date and day of the week, Case Back: Screw-down stainless steel, Crown: Pull/push with screw-down protective cap, Material: Polyurethane, Other: Left handed
Absolutely Terrible Customer Service
This review is from: Invicta Men's Russian Diver Chronograph Blue Dial Black Polyurethane
Pros: It is a nice watch. But that does not make up for the absolutely atrocious customer service.
Cons: I recieved the watch and I love the look of it. But the second hand had fallen off and was loose under the glass. I emailed customer service, they emailed me back once, but said email did not contain what I needed to return/exchange the watch. And now I cannot get them to respond. I emailed them from another account to see if I could get a response, and after almost 3 days, still nothing. I am fine with paying shipping to exchange it even though I shouldn't have to, but I can't even get the information (an "RFI" number) that I need to ship it back. It is rediculous to pay this amount of money for a watch, and get absolutely no customer service when they didn't even send me one that works. World of Watches is not getting business from me anymore as soon as or if I can get this transaction straightened out.
Other Thoughts: I have noticed in many reviews for various objects, that if a customer is not pleased with a product or service, the company will respond to the review with instructions or at least an apology. But if I can't even get them to email me then I guess they just don't care about customer satisfaction.
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