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Sturdy and stylish, this Russian Diver timepiece from Invicta combines a sporty polyurethane strap with an eye-catching blue dial with luminous green accents to create a watch that is the perfect combination of form and function. Stainless steel accents along the flexible strap give this watch an extra element of strength to make for a lasting timepiece.
Absolutely Terrible Customer Service
This review is from: Men's Russian Diver Multi-Function Black Polyurethane and SS Blue Dial
Pros: It is a nice watch. But that does not make up for the absolutely atrocious customer service.
Cons: I recieved the watch and I love the look of it. But the second hand had fallen off and was loose under the glass. I emailed customer service, they emailed me back once, but said email did not contain what I needed to return/exchange the watch. And now I cannot get them to respond. I emailed them from another account to see if I could get a response, and after almost 3 days, still nothing. I am fine with paying shipping to exchange it even though I shouldn't have to, but I can't even get the information (an "RFI" number) that I need to ship it back. It is rediculous to pay this amount of money for a watch, and get absolutely no customer service when they didn't even send me one that works. World of Watches is not getting business from me anymore as soon as or if I can get this transaction straightened out.
Other Thoughts: I have noticed in many reviews for various objects, that if a customer is not pleased with a product or service, the company will respond to the review with instructions or at least an apology. But if I can't even get them to email me then I guess they just don't care about customer satisfaction.
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