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Saeco RI9376/04 Aroma Manual Espresso Machine, Stainless Steel

  • Pannarello steam wand for milk frothing
  • Uses ground coffee and easy serving espresso (e.s.e.) pod
  • Stainless Steel Styling
  • 2.5 liter water tank for high capacity
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Learn more about Aroma Espresso Machine

General

Brand
Saeco
Name
Aroma Espresso Machine
Model
RI9376/04
Type
Manual

Construction

Color
Stainless steel
Housing Material
Metal
Boiler Material
Stainless steel

Pump

Maximum Pressure
15 bar

Spec

Water Tank Size
85 oz
Removable Water Tank
Yes
Frother
Yes

Display

Indicator Lights
Yes

Power

Power
950 watts
Electrical Requirements
120 V / 60 Hz

Feature

Features
E.S.E Pod Capability

Pannarello Frothing Device

Hot Water Dispenser

Cup Warming Surface

15 Bar Pump Pressure

Stainless Steel Boiler

85 ounce removable water tank

Metal Housing Cover

Metal Machine Housing

Dimensions & Weight

Height
11.75"
Width
10"
Depth
8"
Weight
14 lbs

Manufacturer Warranty

Parts
1 year limited
Labor
1 year limited

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of Aroma Espresso Machine

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  • Sam H.
  • 6/29/2013 5:40:34 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsNewbie

Pros: Easy to use, solid build, big water reservoir

Cons: None, no drips runs or errors

Other Thoughts: Here is a review from a complete coffee. Up until a few months ago I had only bought coffees from Starbucks.
It was a lot of fun trying all the other brands of coffee out there.
I finally settled on Illy Ground Espresso. Rich, creamy, & lots of chocolaty notes.

I've found that the double shot basket works great for me.
I fill it just below the rim & I get great shots time & time again.
The pucks are usually fairly dry, not always.
When I want a Latte, the best way to get frathy milk is to barely cover the wand. Then to get the milk up to temp, totally submerge the black plastic part of the wand.

Did you find this review helpful? Yes No

  • R C.
  • 3/16/2013 9:55:16 AM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsTypical beautiful Italian design

Pros: (see comments below regarding comparison to my previous Delonghi)
- I like the cup warmer/storage area on top but you still MUST pre-warm your cup with a stream of hot water if you want satisfactory coffee. I run hot water through the empty filter (rather than the pannarello) so the filter and its holder get pre-warmed as well.
- Attractive design and finish, kind of like an exotic Italian sports car. Looks great but quirks can give you headaches!
- Minimal coffee drips after the brew button is shut off.

Cons: - Instructions don't say to tamp the coffee in the filter. For my first brew, I followed the instructions and it seemed weak. I made a second fresh cup, tamped the grounds using a measuring cup, and it seemed a bit stronger - as I'm used to. My old Delonghi had a tamper built into the underside of the boiler (next to the coffee brew unit) which was very handy. Gotta look for an aftermarket "tamper" for this purpose.
- There's no "on" light and the on/off switch is a pushbutton located on the side of the unit. It's easy to overlook and so you could leave the unit on by mistake.
- The brew and steam button lights are a bit dim - much dimmer than the one on the Delonghi.
- Although it has a rather large water tank, I'd say at least 25% is unusable due to the dip tube's tendency to float/rise up in the tank.
- The coffee filter sticks in its portafilter holder (you have to pry it out with a blade). This is good for when you dump out the grounds but bad for removing and cleaning the filter. My old Delonghi's filter would fall right out but the filter holder was equipped with a hinged device that you could swing into place to hold the filter in place while dumping the grounds. Useful when brewing 2 or more batches and the filter and grounds are HOT, and conversely allowed for easy ejection of the filter for cleaning.
- Others have mentioned the pannarello's shortcomings - drips, hard to use with a taller milk container. Same problem with my old Delonghi so nothing new.
- I've only made two batches so far and both times the remaining grounds were soaking wet. Wondering if I'm doing something wrong (tamping or not tamping?) or it's just the nature of the beast?

Other Thoughts: I've had 3 previous espresso brewers. My first two were steam-powered (2nd a Krups), and the last one was a Delonghi, pump-style. This Saeco compares in many ways to the Delonghi, except the Saeco cost over 3 times as much. My pros and cons address the differences that popped right out at me as I first used the new brewer.

Overall this is a nice espresso maker. I'm glad it's not my first pump-powered machine - I found that a cheaper alternative serves the newbie (me) better. I'm sure that with time I'll learn to make a great cup of espresso with the Saeco.

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  • Richard S.
  • 1/24/2013 12:05:16 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsCould use some design tweaking, but great espresso

Pros: -compressed portafilter (pro or con, depending on what you want)
-Relatively easy 'good' espresso shots
-Quick to heat and steam
-great aesthetic finish

Cons: -compressed portafilter (pro or con, depending on what you want)
-limited ability to pull 'great' espresso shots
-limited steam wand placement
-often uneven split between two shot outputs (I handle this by stopping the pull momentarily and swapping the shot glasses mid-pull)
-Limited clearance between drainage tray and outputs - could not fit standard 2oz shot glasses (modified tray to fit)

Other Thoughts: First - you need to know that this is a compressed portafilter (if you know what this means, skip on ahead) - this means that it doesn't use the same grinding and tamping specs as a "normal" espresso machine. Instead of needing to tune the grind and tamping level to get the right time etc. from the shot, you should theoretically just use any relatively fine grind with just enough tamping to get the grounds in the filter (In reality you still have to be somewhat careful with the grind, and you still need a little tamping to "stiffen up" the shot or it will be weak). IMO it is easier to get a good espresso pull from compressed, but it limits your ability to tweak for a GREAT pull. Keep this important factor in mind when deciding whether this is the machine for you.

It has several functional design issues as well:
-The wand is fairly restrictive about placement
-The two outputs don't flow equally - the left flows more than the right most of the time, but since it's consistent on any given pull I just stop mid-pull, swap the glasses, and continue. Takes an extra second, no biggie.
-The tray-to-output clearance is very short, limiting what glasses you can use. 2oz shot glasses would not fit. I cut the grill so that it would slide all the way into the tray instead of sitting on top, then put 'bumpers' in the tray to hold it up about half-height and it's a much nicer height now.

With all that said, it's gorgeous, very sturdily constructed, fast to warm, and the results - once you learn the machine's quirks - are extremely good. Overall I'm very happy with it. I would be disappointed if I had paid full retail price for it, but at the under $200 I paid it was exceptionally good results for the price.

Also note - if you're new to espresso, the compressed portafilter may make it less sensitive to specific grinds, but not so much that you can use a blade grinder. You still need the consistency of a burr grinder.

1 out of 2 people found this review helpful. Did you? Yes No

  • Stuart S.
  • 8/18/2012 9:57:51 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsNot the sharpest tool in the shed

Pros: ...but it gets the job done. I'm not going to spend $700+ on an espresso machine.

Cons: A little dribbly but I can look past that.

1 out of 1 people found this review helpful. Did you? Yes No

  • Sam L.
  • 1/6/2012 10:55:22 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggs

Pros: Does nice espresso.

Cons: After 40 days steam wand stopped working.

0 out of 1 people found this review helpful. Did you? Yes No

  • Pascal P.
  • 11/18/2011 6:41:14 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year

4 out of 5 eggsGreat value

Pros: Good build quality, attractive, extremely reliable.

Cons: Steam wand is too long which can make frothing difficult. The stock portafilter is garbage and needs to be replaced with a non-pressurized one if you want to really take advantage of this machine.

Other Thoughts: For the price this is probably one of the best espresso machines out there. It's solidly built from stainless steel and doesn't have a cheap plastic feel to it. My biggest complaint is the pressurized portafilter that comes with the machine. You cannot get good espresso with it, and buying this machine is pointless unless you're planning on buying an aftermarket non-pressurized portafilter. Another minor annoyance is the poorly designed steam wand which can make it difficult to get a frothing pitcher in place.

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  • GRACE H.
  • 10/25/2011 8:49:16 PM
  • Tech Level: Average
  • Ownership: less than 1 day
  • Verified Owner

5 out of 5 eggsBest price for Seaco Aroma

Pros: This is the best model in the under US$300 range. Read a lot abt it from many coffee gear venders( WLL, SCG, 1st-Coffee ) Not picking on grind bec pressurized portafilter. Small foot print with stainsteel case. Not a "Made in China" kind espresso machine.

Cons: Steam wand use too much air. Better upgrade with steam wand sell by SCG. ( Check their web site under Seaco Aroma accessories/parts for demo video. Vy worth the upgrade!! )

Other Thoughts: For better creama, upgrade the factory portafilter to none-portafilter. But you need to get a proper coffee grinder before u go with this upgrade!

4 out of 5 people found this review helpful. Did you? Yes No

  • Victor C.
  • 9/26/2011 3:48:09 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGood Machine

Pros: I've bought two of these. One for my mother, one for my brother. Personally I use a Sylvia (Rancilio) but I wanted something cheaper. This machine works very well. It is temperamental. You must grind the coffee fine, and pack it in the coffee basket or it will not make good coffee. The rule of thumb is for the coffee to take about 20 to 30 seconds in making, this means the amount of coffee that comes thru the machine while making must come out slowly. Adjust the fineness of the grind and the amount you pack the coffee in order to control the pressure thus the speed of the coffee being brewed.

Cons: None worth mentioning. I've used many machines in the past, this is one of the best one's....just be patient with it and you will be rewarded with a very good espresso.

Other Thoughts: The handle is easy to insert and tighten and its good for mother she no longer has much strength left.

2 out of 2 people found this review helpful. Did you? Yes No

  • Brian S.
  • 9/12/2011 8:36:22 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsExcellent little machine

Pros: -Water heats up fast
-Easy to use if you READ THE INSTRUCTIONS
-Very large water reservoir
-Plenty of crema (Much more than my old Delonghi)
-Stainless steel construction throughout.

Cons: -Stock panarello could use an upgrade.
-Steam has a little water on initial use, easily shot out into water tray.
-Replaced their old style buttons with cheap ones
-Needs a highly visible power light, roommate keeps forgetting to turn it off.

Other Thoughts: Initial marks for appearance were very high! I'm super impressed that the construction is stainless steel throughout. The only plastic part is the panarello and the reservoir.

My first panarello was missing a rubber piece that held it in place. I contacted customer service and they mailed me a brand new panarello within 4 days! I have that one as a spare since I upgraded the panarello anyway based on many recommendations around the net.

So far I have no complaints, although I'm used to having two cup sizes, one for a single, one for a double. This has one size for single and double, which I guess makes things easier if you switch back and forth a lot.

The machine can pull a beautiful looking shot of espresso, but I'm more of a latte kind of person. Apparently for the espresso snob there is an add on temperature controller that produces a very very good espresso shot.

2 out of 2 people found this review helpful. Did you? Yes No

  • James P.
  • 7/11/2011 9:33:42 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsSaeco never sent machine back

Pros: sturdy and heavy, nice stainless steel

Cons: 2 bad machines in a row. No reship from Saeco. They keep promising they will send it and have no idea why is has not been replaced. They are all lying, everytime I call. 1st time it was inventory, next time they said inventory, 2 week later, yeah right. They have had the maching more than I have. Both machines make very very week coffee, and I do know how to make expresso. 2nd one leaked like crazy our of the wand. after calling so many times, I found out they never shipped out the replacement. I was promised it would go out July 5th, 2nd day. Here it is, July 11 and still no machine. I am very very upset. This was a gift and it makes me look bad, this is a bad product and bad customer service!

Other Thoughts: Saeco is the worst customer service I have experienced in the USA. No ship, no machine, just excuses everytime I call. They have had the last return for 3 week now. what a joke, will never ever buy anything with that brand name, suggest you do the same.

1 out of 3 people found this review helpful. Did you? Yes No

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