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WD Elements 500GB USB 3.0 Portable Hard Drive

  • WDBPCK5000ABK-NESN
  • USB 3.0/2.0
  • 2.5"
  • Pin It
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Learn more about the Western Digital WDBPCK5000ABK-NESN

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the Western Digital WDBPCK5000ABK-NESN

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  • Dale L.
  • 6/11/2013 9:30:28 AM
  • Tech Level: Low
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsfast, very fast

Pros: for a client, she loves it.

it is usb 3, fast, and her new movie bank.

Cons: none

Other Thoughts: lets hope it holds up. so far, perfect

Did you find this review helpful? Yes No

  • John P.
  • 5/22/2013 10:13:57 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat for larger files

Pros: I primarily use external HDD for image of HDDs but sometimes just raw data it is great for making image of HDD but if transferring small files it is very slow compared to others. It is blocky with now rounded edges like other passports. white power light easy to see not quite a night light but definitely bright. Ordered 3 of these when they were shell shocker will save 2 of them for Christmas presents the other I will use on regular basis so if something comes up such as it dies premature I will write an updated review

Cons: very slow on small files in the 4K range

Other Thoughts: -----------------------------------------------------------------------
CrystalDiskMark 3.0.1 x64 (C) 2007-2010 hiyohiyo
Crystal Dew World : http://crystalmark.info/
-----------------------------------------------------------------------
* MB/s = 1,000,000 byte/s [SATA/300 = 300,000,000 byte/s]

Sequential Read : 117.723 MB/s
Sequential Write : 113.465 MB/s
Random Read 512KB : 43.567 MB/s
Random Write 512KB : 64.896 MB/s
Random Read 4KB (QD=1) : 0.565 MB/s [ 138.0 IOPS]
Random Write 4KB (QD=1) : 1.795 MB/s [ 438.3 IOPS]
Random Read 4KB (QD=32) : 0.740 MB/s [ 180.7 IOPS]
Random Write 4KB (QD=32) : 1.929 MB/s [ 471.0 IOPS]

Test : 50 MB [M: 0.0% (0.1/465.7 GB)] (x1)
Date : 2013/05/22 12:07:19
OS : Windows 7 SP1 [6.1 Build 7601] (x64)

3 out of 3 people found this review helpful. Did you? Yes No

  • Anonymous
  • 5/22/2013 5:39:28 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsdied after 2 months

Pros: Fast, quiet, small

Cons: Failed after 2 1/2 months service

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Elements Portable, as this is not the typical experience with the product. For warranty replacement assistance online, please visit the following link
http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience directly. You may also contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

1 out of 2 people found this review helpful. Did you? Yes No

  • Christopher W.
  • 5/10/2013 11:12:42 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsPerfect

Pros: 3.0 makes transfers so much faster. Very light weight.

Cons: Wasn't free.

Other Thoughts: Exactly what I was looking for.

2 out of 3 people found this review helpful. Did you? Yes No

  • David K.
  • 4/8/2013 1:48:25 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsWorks well

Pros: WD hard drive, inexpensive, fast, low power (thru USB).

Cons: Took Newegg a week to get it here.

I think this came from one of Newegg's "partners", but transit time was horrible by Newegg standards.

1 out of 3 people found this review helpful. Did you? Yes No

  • Chris L.
  • 4/5/2013 6:55:46 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsFailed just like my older Passport SE

Pros: Small form factor, large space, about average for speed.

Cons: The USB cable attach point on the housing is pretty flimsy - feels like it will come away from the PCB inside with repeated use. I never got that far though; like my USB2.0 version of this drive, this one also failed in the same way. Eventually it got to the point where it would be detected by the computer, but as soon as I went to access files, I'd get a "usb device failed" error and a blinking white light. 2 for 2 failures with WD. End of the line for me with their brand.

Other Thoughts: I figured the original failure was a fluke which is why I bought this one to replace it. When this one went bad in the exact same way I figured it must be a design flaw. WD not interested in returns and their customer support is offshore with people who can't understand basic English. If I'd picked this up from NewEgg I'm sure they'd have RMA'd it for me.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the WD Elements 500 GB, as this is not the typical experience with the product.
We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. As a troubleshooting step, we recommend running either our WINDLG diagnostics software or Macs built-in Disk Utility to check your drives health.
http://wdc.custhelp.com/app/answers/detail/a_id/940
We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you. Please click the following link for our replacement procedure.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

1 out of 6 people found this review helpful. Did you? Yes No

  • Andrey P.
  • 3/29/2013 3:47:09 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

5 out of 5 eggsGreat small drive!

Pros: +Compact
+Good Quality
+Fast

Cons: -None

Other Thoughts: I like this drive. Write speeds are 50-60 MB/s. Nice built quality.

1 out of 3 people found this review helpful. Did you? Yes No

  • Raymond E.
  • 3/25/2013 11:23:19 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsNice and small

Pros: Quiet and fast

Cons: None so far

Other Thoughts: I wish I had USB 3.0 connectors

0 out of 3 people found this review helpful. Did you? Yes No

  • Kris H.
  • 3/15/2013 7:56:39 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsworks

Pros: works as intended. easy for a noob to hookup and start using almost immediately

Cons: none yet

Other Thoughts: got this for my girlfriend as a xmas gift for a backup drive for pics, vids, etc.

2 out of 4 people found this review helpful. Did you? Yes No

  • CHRISTOPHER S.
  • 3/15/2013 5:32:15 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsBack-up up

Pros: Affordable, small footprint, stylish, and easy to use. Very ergonomic black case and good construction for pricepoint.

Cons: WD Software is crippled and doesn't allow full range of back-up options, fairly short USB cable of about 12 inches (18" needed), and invasive msconfig entries without first asking for permission to add to Windows start-up.

Other Thoughts: Good entry level backup that images your hard drive at a fair price. Would be five stars if cons were fixed.

2 out of 3 people found this review helpful. Did you? Yes No

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