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Item#: 9SIA0AJ10M5448

WD My Book Essential 500GB USB 2.0 3.5" Desktop External Hard Drive WDBAAF5000EBK-NESN

  • Holds up to 100,000 photos, 38 hours of movies, and 125,000 songs
  • USB 2.0
  • 2 Years Manufacturer Warranty

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Western Digital WDBAAF5000EBK-NESN

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details

Customer Reviews of the Western Digital WDBAAF5000EBK-NESN

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  • Jared B.
  • 5/28/2011 10:47:22 AM
  • Ownership: more than 1 year

1 out of 5 eggsAvoid this

Pros: Cheap, nice looking, that's about it

Cons: These have no longevity whatsoever. They will fail under minimal usage in about a years time. The warranty on them used to be 6 months because WD knew they wouldn't last long after that, now it's 2 years, but what good is that when your back-up solution fails. With this, you need a back-up of your back-up to be safe, so go with another manufacturer. I had lost too much data and spent too much time recovering from using these drives, don't make the same mistake.

Other Thoughts: You get what you pay for, like I said in the pro's it's cheap, but the reason is the cons.

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  • Rescue P.
  • 5/23/2011 7:16:30 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsGreat Simple Drive

Pros: Great drive, have had these for years. Great Price/GB ratio and fast drive.

Cons: Quality of the enclosures of the My Book series has seriously gone down hill. I wish they would go back to the old design. I have 4 My Books and they all work very well. That is why it gets 4 Stars.

Other Thoughts: If you need simple storage then this is it. If you are looking for a powerhouse drive then look at some of the other offerings.

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  • Alex M.
  • 3/17/2011 5:56:02 PM
  • Ownership: more than 1 year

1 out of 5 eggs

Pros: It's quite, it will work great

Cons: It will crash after time, roughly the time you get comfortable with it.

Other Thoughts: I would recommend it to everyone if I hadn't gone through so many of them after repeated crashes. I've had 10 of them over my computer years and 100% of them crash they are not meant for the long haul what so ever. I wouldn't wish the amount of stress that I have endured today after my 10th crash on anyone. Look to a different brand I've tried every variation here and none of them can last more than 8 months.

1 out of 1 people found this review helpful. Did you? Yes No

  • Larry C.
  • 3/3/2011 10:17:09 PM
  • Ownership: more than 1 year

5 out of 5 eggs

Pros: I have 5 of these and am buying another today. Have used on computers and as extra storage on a Dish DVR. Never had a single problem. I also have this same product in the 750GB, 1TB, & 2TB with no complaints. Some I've had for more than 3 years.

Cons: None.

Other Thoughts: I see a 1 egg and a 2 egg review here. I have a total of 16 of the WD My Book Essential in several capacity sizes, with never a single problem. Strongly recommend this product.

1 out of 2 people found this review helpful. Did you? Yes No

  • Colin B.
  • 1/25/2011 12:22:36 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsWD, why have you forsaken me?

Pros: Lots of space, cheap, WD quality drive.

Read/Write speed was acceptable for a backup drive.

Cons: My two biggest concerns are the fragility of the drive and the un-ease of access.

It took a small fall on a soft surface and stopped working.

Every time you plugged it into a computer, it couldn't find the driver for the controller, which wasn't needed to use it anyway.

As many of the externals, you have to wipe out any stupid service partitions on it before using it.

Other Thoughts: 2 Stars because it technically worked until it was hurt a little.

This drive was used as a backup medium for my customers. I would backup their hard drive to it and use this as my tech drive. One day, it was knocked off a table onto a rug. There was not much trauma as a hard drive should be able to withstand some abuse. The hard drive controller never responded correctly after that. I tried replacing the drive, the cables, checking to see if anything came loose, but alas, I think WD cheaped out on the controller.

I'm never going segate but this makes me want to go elsewhere. I'm going for essentials from now on, no matter how sexy a mybook could seem.

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1 out of 5 eggsHorrible Drives

Pros: NONE!!!!!. Other than I did not pay alot for this drive so not a huge loss

Cons: I've had this drive but in the 750 gig size and within 1 week lost my backup and smartware stopped working completely. I've tried downloading the smartware from WD site but to no avail. I gave up. The performance of this drive is absolutely horrible that it doesn't even rate one egg!!!. But in order to post this review it is required to have at least one egg.

Other Thoughts: Neweggs service and delivery were spot on and I will continue to make all my purchases through Newegg!!. Just not WD.

0 out of 2 people found this review helpful. Did you? Yes No

1 out of 5 eggsVery slow

Pros: There is a power switch on the back.

Cons: I have this stuff since more than a year. I ran out of space so I bought another drive. Then when attempting to move my files, ho surprise. Lots of disk failures, documents lost and it is so slow. Transfert is going down to 800 kb/s... I did click on the skip button automatically because there is too much files lost, my school doc. Too much forbiden words about this one, this is a really bad and expensive product.

I never used their useless proprietary software.

Other Thoughts: Never trust western digital again. I trusted newegg comment to buy this one and now I don't know what to recommend.

0 out of 1 people found this review helpful. Did you? Yes No

  • Angela W.
  • 10/29/2010 2:28:05 PM
  • Ownership: more than 1 year

1 out of 5 eggsDrives fail within months of expiration.

Pros: Drive worked fine for the first year.

Cons: 70% failure rate within months of warranty expiration.

Other Thoughts: I am a consultant and used to recommend these to clients for external backups. Bad mistake - 70% or more of the drives from this series have failed within a few months of warranty expiration. I wrote a letter to Western Digital outlining my experiences with these drives and got back a reply simply saying they disagreed with the reported failure rate and didn't think there was anything wrong with their products. Western Digital is doing a terrible job of making reliable drives.

1 out of 1 people found this review helpful. Did you? Yes No

3 out of 5 eggsPerfectly Acceptable

Pros: -not unattractive
-has done everything I expected it to do
-still works exactly as it did the first day after almost 2 years of constant use

Cons: -smartware/auto-backup never worked properly
-kind of slow
-a bit bulky
-a little pricey

Other Thoughts: I've read a lot about WD hard drives immediately failing, but mechanically, this one has met all of my expectations after nearly two years of perpetual use. I never trusted the auto-backup software, so when it wasn't perfect, I wasn't too bummed. (It does well to back up most of the music I add to my cpu's hard drive, but for some reason, has a hard time keeping up with photos on its own.) Just stay on top of manual backup and it won't be an issue. I'd recommend this product, but make sure 500 GB is enough. For nearly the same price, you can find a WD 1.5TB hard drive. I regret being so shortsighted, but then again, prices always drop as better products become available.

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  • Gary C.
  • 9/7/2010 2:24:55 PM
  • Ownership: 1 month to 1 year

1 out of 5 eggs

Pros: It works so far just like any other disk drive.

Cons: I give this drive one egg because:
1. The power switch does not work.
2. The so-called smartware is a hoax. The manual says it constantly backs up everything, including .doc, .jpg, etc, etc. I installed it on my wife's machine because we are sloppy about backing that one up. I discovered that it was not backing up her huge pile of family photos (all jpegs) and her e-mail. These are the things that need backing-up most of all. Also, there is no built-in way to clone or system backup. It backs up nothing that you cannot do yourself by just click and drag.
So, I just use Spotmau to do system backup periodically and clone once in a while. I should have just built up an external drive using an internal HD in the first place.

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Western Digital > 
Item#: 9SIA0AJ10M5448
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