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WD My Book AV 1TB USB 2.0 / eSATA 3.5" DVR Expander WDBABT0010HBK-NESN Black

  • Holds up to 200,000 photos, 76 hours of movies, and 250,000 songs
  • USB 2.0 / eSATA
  • 2 years limited
  • Email this page
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Learn more about the Western Digital WDBABT0010HBK-NESN

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the Western Digital WDBABT0010HBK-NESN

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  • Tim P.
  • 8/29/2014 6:44:32 PM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsFAIL

Pros: NONE

Cons: WESTERN DIGITAL BLAMES TIVO, TIVO BLAMES WESTERN DIGITAL, I BLAME MYSELF FOR ORDERING IT...

Other Thoughts: TIVO SAYS EXTERNAL DRIVE ATTACHED, RESTARTS SAYS EXTERNAL DRIVE ATTACHED, RESTARTS

Manufacturer Response:

Hi Tim, we appreciate your feedback and apologize for any inconvenience you may have experienced. We would appreciate the opportunity to follow up with you on this, and working with you to provide a positive resolution to your concerns. Please contact us at (800) 275-4932, or via our support website at: http://support.wdc.com/rs
Please indicate within the online case creation or with the first support agent you speak with that you are responding to a Newegg review and reference your previous case number, so we route you and your information to the correct team members.

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  • Namwoo C.
  • 8/19/2014 10:37:52 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

1 out of 5 eggsVery unreliable

Pros: It works as expected. Silent and fast, when it works.

Cons: This is already my second time having WD My Book malfunctioning in less than a year. Thanks for multiple terabytes of pictures, videos, programs and documents lost over and over. The worst part is, WD has no customer service to handle this. Never picks up the phone, never respond to email, they just never care.

Manufacturer Response:

Dear Namwoo, we apologize for continued inconvenience, as this is not the typical experience with the device or provided support. We would appreciate the opportunity to assist you directly in order to address any further concerns you may have with the device and/or your experience. You may contact us by email or phone at (800) 275-4932, or via our support website: http://support.wdc.com/rs
Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

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  • michael c.
  • 9/29/2013 6:50:39 AM
  • Tech Level: Average
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsworks great

Pros: works with my wd media hub perfectly, e-sata 112mb transfer rate,

Cons: none

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  • JEROME W.
  • 6/3/2013 12:10:14 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsExcellent Product!!!

Pros: Purchased this to extend my FiOS DVR storage. Extremely easy to set-up for recording. Have been loading it up with all HD recordings. Plays back with no problems at all. I have it currently connected to a CISCO CHS 435HDC.

Cons: None so far.

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  • Matthew W.
  • 5/13/2013 2:42:31 PM
  • Tech Level: Average
  • Ownership: more than 1 year

2 out of 5 eggsIt's buggy

Pros: A lot of storage capacity at a decent price.

Cons: Onboard firmware wants to load too much software (including in the system tray); footprint is way too big. Even if you do load all the software it wants you to, it will still behave strangely.

Other Thoughts: The onboard firmware automatically places a Z:\ drive on the computer, the sole purpose of which appears to be to provide you with superfluous software for someone who just wants a place to store data that is external (portable). No WD hard drive I've ever had before (including externals) needed fancy drivers to work. Maybe since this one is 1TB that changes things, but even when I did install all of the software it wanted me to, it still acted weird. When I go into my computer, and navigate more than a level or two into any of my drives, I hear a buzzing noise and then for the next five seconds or so, the computer will not respond to input from the keyboard or mouse. Any clicks or keystrokes made during that time buffer and take effect after the aforementioned five seconds. It happens a lot, multiple times a day. This started pretty much from day one.

After I'd had the hard drive for about a year and a half, it disappeared from among my drives in my computer/windows explorer. I tried uninstalling and reinstalling drivers, and it didn't work for me, although a friend of mine with more tech skill was able to get my computer to recognize the drive again and part of what he did was uninstalling and reinstalling drivers. That happened about a year ago and it just happened again this month. He downloaded updated firmware and "smartware" for it, which I successfully used as a means to get my computer to again recognize this hard drive, although I ended up having to reformat my C:\ drive first.

My friend told me that he saw over 2,000 registry entries associated with my external hard drive, and he believed that it effectively caused the drivers to get pooched, or at least caused degraded performance.

I will grant that this may be the result of user error. I have always left the hard drive plugged in and running, and it sits about a foot and a half away from the back of my computer. Maybe it's getting too hot, though I doubt it. I always left my WD external I got back in 2003 plugged in all the time and it never gave me these problems. But my friend suggested I only plug it in when actively using it, and only use it to store data, as opposed to mounting disk images stored on it for active use (ala alcohol 120). Maybe I was supposed to not have it plugged in under normal circumstances all this time. If so, couldn't WD have said something about it in the users manual? A warning of some kind?

And still, I strongly object to bloated software and drivers. WD used to not clutter up my computer with a heavy software footprint. I just need the hard drive to run reliably. I don't need automated backups, an icon in my system tray, and a drain on my system resources. I don't need registry entries accumulating to outrageous proportions and degrading my computer's performance, but that may be more of a windows issue than a WD one. Still, someobody needs to address it.

I hear WD is still the best. The competition must REALLY suck.

0 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous
  • 4/28/2013 5:04:31 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsworks

Pros: works with my Fios 7000 series DVR...I didn't have this option for added harddrive until I went with Verizon Fios...I should have done it long ago...BEST cable and internet service ever...If you have this where you live...TRY IT

Cons: Make sure you plug the power into this drive from the wall...wait a few min and unplug then plug it back in...at first it added it to the DVR BUT would not actually record until I powered it up 2 times...

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  • HelenAnn L.
  • 2/19/2013 3:06:04 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsBroke 3 months after purchase

Pros: Worked out of the box with my Time Warner Cable issued Scientific Atlanta Explorer 8300HDC.

Cons: Broke without warning 3 months after purchase. Currently waiting for a new one from Western Digital.

Other Thoughts: Hard drives, as they hold important data, should never be this unreliable. Western Digital has not had a good history for me - this is the fifth Western Digital drive I've had fail within 2 years of purchase in the last 10 years.

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  • Phillip B.
  • 1/6/2013 9:02:51 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsThis is what FiOS needs

Pros: If you have FiOS TV service this is the model you want. The size of the unit is pleasant to fit in a media center and the storage space makes recording a whole season a breeze.

Cons: It may take two or three tries to refresh your set top to like it. Otherwise none.

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  • Brian H.
  • 12/10/2012 8:28:19 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggscaused issues

Pros: vastly improves the pitiful storage space on my time warner HD8240 scientific atlanta DVR. Why they don't put bigger drives in the things is beyond me.

Cons: immediately caused even my live TV watching to stutter. Unplug external drive, no stutter. I have replaced the internal hard drives before with no issues and I have used external drives way back but time warner updated my box and it wouldn't recognize my old calvary drive any more so I use it for other stuff. The DVR detected and formated this western digital drive just fine but the blasted stuttering will drive you crazy. so I am currently trying to watch all my recorded stuff and rip the thing apart and change the internal drive like I did before I upgraded to this HD dvr on my old non HD unit and I will just use this esata western digiat drive on on my computer or something as it works fine. I am sure its probably a issue with the software time warner is running on this DVR.

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  • George S.
  • 11/16/2012 6:39:19 PM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsUP AND RUNNING

Pros: Simple to set up with my Motorola QIP7232-2 DVR, although in my case I had to power down then power up the drive before the DVR recognized it. Will have to wait for life/reliability observation, but for now I will never (I hope!) hear.."I'm running out of room for my shows" from my signif other...LOL

Cons: A little pricey for a 1TB sata drive, but "it's made for DVR's"

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