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Item#: 9SIA0AJ17D7895

WD My Book 3TB Desktop USB 3.0 External Hard Drive Storage WDBACW0030HBK-NESN

  • Dual USB 3.0 and USB 2.0 compatibility
  • WD SmartWare automatic backup software
  • Password protection with hardware encryption
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Learn more about the Western Digital WDBACW0030HBK-NESN

Model

Brand
WD
Series
My Book
Model
WDBACW0030HBK-NESN

Performance

Color
Black
Interface
USB 3.0
Capacity
3TB

Physical Spec

Form Factor
3.5"
Dimensions
6.5" x 5.3" x 1.9"
Weight
2.6 lbs.

Features

Features
Dual USB 3.0 and USB 2.0 compatibility

Up to 3x faster transfer rates with USB 3.0

Automatic, continuous backup

Password protection and hardware encryption

Adding extra storage space for photos, videos and music

Packaging

Package Contents
External hard drive
WD SmartWare software
USB cable
Quick Install Guide

Manufacturer Warranty

Parts
2 years limited
Labor
2 years limited

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the Western Digital WDBACW0030HBK-NESN

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Showing 188 of 188 reviews - Clear Filters

  • Charles M.
  • 4/5/2014 9:11:40 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsFast and Large

This review is from: WD My Book 3TB Desktop USB 3.0 External Hard Drive Storage WDBACW0030HBK-NESN

Pros: It is very fast when connected to usb3 and very large, mounts in most linux distos fine.

Cons: Not so sure I like external drives which have significant spurious hypervisors running between the usb port and the spinning disk. I understand what WD is using it for (encryption, disk setup, ???, etc) but I'm just not a fan. I'm only taking a star off because I know very well I'm Tinfoil type and most normal people don't care. The drive does work great.

I would like to know what that connector is all about though.

Did you find this review helpful? Yes No

  • Jeff L.
  • 3/23/2014 9:40:00 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggs

This review is from: WD My Book 3TB Desktop USB 3.0 External Hard Drive Storage WDBACW0030HBK-NESN

Pros: NONE

Cons: I bought this drive about a year ago. The drive has 348 power on hours. Now it has current sector count warning. As a result of that, the drive has reading error.

A quick search to WD Forum suggested that the drive can fail any time, so the only solution is to backup the the data and stop using the drive.

It is a nightmare to backup 3T of data while the drive has reading error.

Other Thoughts: Why did I buy this nightmare? Stay away from this.

Manufacturer Response:

Dear Customer, it is unfortunate that you are experiencing problems with your Hard Drive. We recommend maintaining a backup of your data at all times, as a best practice to ensure the availability of your information and minimal potential data loss. There are many variables that can result in a failed drive, such as power outages, accidental physical damage, internal component failure, and computer viruses, just to name a few. For assistance with different backup solutions, please visit the information provided by the following links.

Recommendations on how to back up data
http://wdc.custhelp.com/app/answers/detail/a_id/1055

We will stand by our warranty policy and replace your drive for you. Follow the links below for more information.

You can create a Return Merchandise Authorization (RMA) from our customer portal at
http://wdc.custhelp.com/app/answers/detail/a_id/8

We would appreciate the opportunity to assist you on any problems you may have, resulting in a positive resolution to your issue. Please contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/.

Did you find this review helpful? Yes No

  • Zachary T.
  • 3/14/2014 1:19:11 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsExcellent buy when on sale

This review is from: WD My Book 3TB Desktop USB 3.0 External Hard Drive Storage WDBACW0030HBK-NESN

Pros: Got a great buy when it was on sale for $99. Can't beat it. Works exactly as anticipated. I've seen the studies comparing HDD reliability among manufacturers but I've worked in computer repair for about 6 years now and haven't noticed significant trends among them. An HDD is an HDD. They all fail eventually. Some sooner than others.

Cons: Comes with WD crapware on it. No biggie. And it's in the impossibly inaccessible WD enclosure. So if the enclosure craps out I'm likely going to have to take a hammer to it to get the drive out (not literally).

Other Thoughts: Get it on sale. Don't pay full price!

Did you find this review helpful? Yes No

  • Sommang V.
  • 3/10/2014 10:17:41 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsWD My Book 3TB Desktop

This review is from: WD My Book 3TB Desktop USB 3.0 External Hard Drive Storage WDBACW0030HBK-NESN

Pros: I've been using this harddrive for over a year to back-up my work and it's been working flawlessly thus far. I do lots of video editing and I've been backing up/transferring and such with huge amounts of files. This WD My Book is awesome!

I also took this drive with me abroad to Paris for a month and still operating as if it was new.

Cons: None so far

Other Thoughts: It would be nice if this drive had rubber feet to allow it to be set horizontally instead of it sitting upright like a book. It's not an issue, but would be cool to have that option

Did you find this review helpful? Yes No

  • Todd B.
  • 3/1/2014 12:16:04 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsBad apple

This review is from: WD My Book 3TB Desktop USB 3.0 External Hard Drive Storage WDBACW0030HBK-NESN

Pros: Good size external for a good price,

Cons: Drive failed after a year and 1/2, will attempt warranty provided usb 3.0 cable is short.

Manufacturer Response:

Dear DanOhki, we apologize for any inconvenience. We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you. Please use the following link for our online replacement procedure.

How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty
http://wdc.custhelp.com/app/answers/detail/a_id/8

If you have any other questions or concerns, please contact us at (800) 275-4932, or via our support website at: http://support.wdc.com/rs

Did you find this review helpful? Yes No

  • Kyle D.
  • 2/27/2014 9:26:14 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsRelable

This review is from: WD My Book 3TB Desktop USB 3.0 External Hard Drive Storage WDBACW0030HBK-NESN

Pros: Been using this harddrive for well over a year now, and am less then careful with it. I have dropped it many times and it still runs.

Cons: USB cable is loosely attached to the harddrive so falls off sometimes, easy to plug back in though

Did you find this review helpful? Yes No

  • Kenneth D.
  • 2/25/2014 7:18:51 PM
  • Tech Level: High
  • Ownership: more than 1 year

5 out of 5 eggsAmazing Product

This review is from: WD My Book 3TB Desktop USB 3.0 External Hard Drive Storage WDBACW0030HBK-NESN

Pros: This drive has been in CONSTANT operation for over 3 years now and has not skipped a beat yet (hopefully I did not just jinx myself). While the spin-up speed is a bit on the slower side (up to 5 seconds generally, from sleep), I use this drive to stream movies and store documents. It is at near full capacity and continues to truck on. Highly recommend this!

Cons: None.

Other Thoughts: For those who give 1 egg due to failed drives after one week, no matter what manufacturer you go through, you are eventually going to get a bad piece of hardware. Be a video card, system memory, hard drives, etc... That is why RMA exists. NewEgg is amazing with their RMA process (at least I have never had issue) and they are extremely fast.
If a piece of hardware fails within the first month, return it and try again. If it happens on a second go around, it may be a bad series. Don't let the first round kill things for you. I will only buy WD drives due to lack of issues I have ever had. Seagate has failed me numerous times over the years as have others (I am a regular consumer of hardware).
Due your research before a buy and always assume a 2-3 week burn-in period before entrusting your prized data on a storage device. If you make it passed that point, you can usually assume the device is going to be reliable.
NEVER assume a device is good during the first couple of weeks. Always allow the burn-in period!!! Just like a new car...you have to respect the break-in period (that is where the failure will most often occur). Look at other reviews on this site...most components that have complaints or 1 egg are usually within that time frame. Just my .02 cents.

1 out of 1 people found this review helpful. Did you? Yes No

  • Bradford P.
  • 1/13/2014 10:29:50 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsWorks well

This review is from: WD My Book 3TB Desktop USB 3.0 External Hard Drive Storage WDBACW0030HBK-NESN

Pros: I've had this running for a solid two months. It's backing up a 2012 server and has performed flawlessly. It's quiet and is a work horse as the 3TB version is 99% full. I would recommend this for anyone backing up a server or PC.

Cons: None

Other Thoughts: If you've lost data because of this drive, I'm sorry. You should never rely on a single point of failure for critical information.

1 out of 1 people found this review helpful. Did you? Yes No

  • LINGYUN W.
  • 12/31/2013 9:44:23 AM
  • Tech Level: Low
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDON'T BUY IT!

This review is from: WD My Book 3TB Desktop USB 3.0 External Hard Drive Storage WDBACW0030HBK-NESN

Pros: I LOST ALL OF MY DATA, PHOTOS, VIDEOS, FILES, I WILL NEVER BUY WD AND I WILL KILL MY FRIENDS IF THEY BUY WD!

Cons: I LOST ALL OF MY DATA, PHOTOS, VIDEOS, FILES, I WILL NEVER BUY WD AND I WILL KILL MY FRIENDS IF THEY BUY WD!

Manufacturer Response:

Hello NEVVEGG, it is unfortunate that you experienced a faulty drive. We recommend maintaining a backup of your data at all times, as a best practice to ensure the availability of your information and minimal potential data loss. There are many variables that can result in a failed drive, such as power outages, accidental physical damage, internal component failure, and computer viruses, just to name a few. In any scenario, data recovery is not a failsafe. For assistance with different backup solutions, please visit the information provided by the following links.
Recommendations on how to back up data
http://wdc.custhelp.com/app/answers/detail/a_id/1055

Data Recovery Partners
http://support.wdc.com/recovery/index.asp?wdc_lang=en

We would like the opportunity to assist you with this issue and answer any questions you may have. Please contact us directly at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/ and mention this Newegg review so we can direct you to the correct specialist to help with your particular issue.

0 out of 4 people found this review helpful. Did you? Yes No

  • Michael P.
  • 12/26/2013 3:47:54 PM
  • Tech Level: Low
  • Ownership: 1 day to 1 week
  • Verified Owner

1 out of 5 eggsWASTE of time and money

This review is from: WD My Book 3TB Desktop USB 3.0 External Hard Drive Storage WDBACW0030HBK-NESN

Pros: A false sense of hope they would work.

Cons: got 2 of these they both worked initially to back up my files, then a week later tried to backup something else and neither are recognized in my computer or disk management.

Other Thoughts: Will get Seagate from now on.

Manufacturer Response:

Dear User, we are very sorry to hear that your drives did not function so soon after they were delivered. Since this drive was designed as a plug-n-play device, we recommend reapplying the SES drivers to ensure the proper drivers are installed on your machine. Since there can be a variety of reasons to which a drive may stop functioning correctly, we recommend replacing the cable and/or connecting the drive to a different computer to check if the issues persist. For additional information, please refer to the following links:
WD external drive is not assigned a drive letter by Windows or Mac OSX and data on the drive is inaccessible
http://wdc.custhelp.com/app/answers/detail/a_id/1164

Where to find a driver for a WD product or the operating system (OS) fails to recognize a WD drive
http://wdc.custhelp.com/app/answers/detail/a_id/1708

My drive is recognized by BIOS and My Computer but it’s not displayed in Disk Management
http://wdc.custhelp.com/app/answers/detail/a_id/540

In addition, if the drive is pluged into a surge protector, we recommend plugging the drive directly to the wall outlet to eliminate the possibility of a defective surge protector and to ensure the drive is receiving adequate power. In the interest of troubleshooting, we recommend using our WinDLG diagnostic utility to verify the condition of the drive. This utility may also repair any bad sector that it may find and fix some of the issues you may be experience. To learn more about the diagnostic utility, please refer to the following link. http://wdc.custhelp.com/app/answers/detail/a_id/940

We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you. Please be so kind and contact us at 1 (800) 275-4932, or trough our support website: http://support.wdc.com/rs/. By indicating your Newegg experience, we will route you to a dedicated team of specialists.

0 out of 3 people found this review helpful. Did you? Yes No

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Item#: 9SIA0AJ17D7895
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