Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Sign up today for a 30-day free trial of Newegg Premier
  • Wish List
  • Feedback
  • Help
Search all
Search

WD My Passport 500GB USB 3.0 2.5" External Hard Drive WDBKXH5000ABL-NESN Blue

  • Automatic, continuous backup software
  • USB 3.0 and USB 2.0 compatibility
  • No power adapter required
  • 2 year manufacturer warranty
  • Pin It
  • Email this page
ICON Loading...

Learn more about the Western Digital WDBKXH5000ABL-NESN

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the Western Digital WDBKXH5000ABL-NESN

Do you own this product? Write a Review

ICON Loading...

Filter Results

Go

Showing 13 of 13 reviews - Clear Filters

  • patrick p.
  • 9/12/2013 9:00:00 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggssweet

This review is from: WD My Passport 500GB USB 3.0 2.5" External Hard Drive WDBKXH5000ABL-NESN Blue

Pros: Have been using this hard for a year, used almost everyday, and so far has been good.

Cons: The read writes under USB 3.0 are kind poor, runs about 90 r 80 w, not to far off a Sata 2 port, but it's the USB controller in the drive.

Other Thoughts: WD has been good so far, all my internal drives are SSD, but all ex are WD.

Still have a old my book, she is slow to start but still kicking.

2 out of 3 people found this review helpful. Did you? Yes No

  • Brian W.
  • 7/31/2013 8:53:15 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat for portable backup

This review is from: WD My Passport 500GB USB 3.0 2.5" External Hard Drive WDBKXH5000ABL-NESN Blue

Pros: 500gb on sale for 49.99 and USB 3? No brainer. Carries more on the go then Ill need as far as pics and docs go. It's very thin and small compared to others and the included software is good, but I prefer free software like syncback.

Cons: None

Other Thoughts: Just buy it.

0 out of 3 people found this review helpful. Did you? Yes No

  • Anonymous
  • 7/24/2013 9:15:57 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsDOA

This review is from: WD My Passport 500GB USB 3.0 2.5" External Hard Drive WDBKXH5000ABL-NESN Blue

Pros: Looks nice..... :/

Cons: Arrived DOA.
Tried with 3 different computers and ran through WD's troubleshooting recommendations on their website to no avail.
RMA'd through WD's site today.

Other Thoughts: I'll update my rating after receiving a new one and evaluating it when it's actually running.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the My Passport, as this is not the typical experience with the product. We are very sorry to hear that you received a DOA. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We would like to assure you that what you have experienced is extremely abnormal.
Should you require any further assistance with your RMA or replacement device, you may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

3 out of 4 people found this review helpful. Did you? Yes No

  • Jeffrey E.
  • 5/24/2013 5:02:21 AM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year

5 out of 5 eggsExcellent Purchase

This review is from: WD My Passport 500GB USB 3.0 2.5" External Hard Drive WDBKXH5000ABL-NESN Blue

Pros: I find this purchase well worth the money. I love the password requisites to protect my data. You can even change the password whenever you wish. I only use the USB 2.0, but I still find the transfer of data to be excellent. I was skeptical about this purchase beforehand because of a coworkers bad luck, but I am extremely content with mine. Yes, I should have considered buying a larger HDD. I will probably do that in the near future.

Cons: No negative thoughts. I have purchased Western Digital HDDs in the past and they have never left me down.

1 out of 1 people found this review helpful. Did you? Yes No

  • Clifton L.
  • 4/13/2013 2:34:22 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsDoes its job well

This review is from: WD My Passport 500GB USB 3.0 2.5" External Hard Drive WDBKXH5000ABL-NESN Blue

Pros: Quite fast and reliable

Cons: None really.

Did you find this review helpful? Yes No

  • Anonymous
  • 11/19/2012 4:59:20 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsDoes what it's supposed to do

This review is from: WD My Passport 500GB USB 3.0 2.5" External Hard Drive WDBKXH5000ABL-NESN Blue

Pros: External USB powered , cool no probs... it does what you expect ... can't say anything bad about it, I recommend it...

Cons: none.

Did you find this review helpful? Yes No

  • Stephen W.
  • 10/19/2012 1:06:16 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week

1 out of 5 eggsAvoid like Bubonic Plague

This review is from: WD My Passport 500GB USB 3.0 2.5" External Hard Drive WDBKXH5000ABL-NESN Blue

Pros: Its a Western Digital, which tends to be my preferred brand. I have a bunch of western digital harddrives.

Cons: WD says use Windows to format. The downloaded WD Acronis disk utility (which I use all the time for backing up my computers) gives errors when I attempt to format this drive. When I attempt to format with Windows 7, I also get errors. Western Digital data lifeguard software shows no SMART errors and drive passes both short and long drive tests with WD software. However, I have absolutely no confidence in this drive because of all the errors when I attempt to format. THIS DRIVE CORRUPTED MY OS. I mean, when I was attempting to format the drive using Windows, the errors generated during the formatting process somehow corrupted Windows 7 on my main system drive! (And no, I did not screw up and format the wrong drive.) This happened on my rock solid computer which I built 1 year ago with all premium components This computer has had absolutely no prior problems. I am no noob either. I have been building computers for over a decade. Avoid this drive like the plague. I hate to say this because I generally prefer Western Digital drives.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the My Passport, as this is not the typical experience with the product.
It is unfortunate that you are having difficulties formatting this unit. Western Digital offers a simple tool to easily format the hard drive, please click on the link below to see our WD Quick Formatter.
http://wdc.custhelp.com/app/answers/detail/a_id/3868
Please note that trying to format an external hard drive connected to your computer should not affect the file structure of your internal hard drive. We would appreciate the opportunity to further assist you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/. Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

1 out of 2 people found this review helpful. Did you? Yes No

  • Jamie I.
  • 10/18/2012 7:44:00 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat Drive!

This review is from: WD My Passport 500GB USB 3.0 2.5" External Hard Drive WDBKXH5000ABL-NESN Blue

Pros: This is my 2nd WD 500. We use them for offsite backup. They are handy to move around and have all the capacity I need. I got this one for redundancy so I can trade them week to week.

Cons: None, just don't unplug when the drive is spinning. I had trouble with my other WD 500 once, but chkdsk fixed it. Like all hard drives, there can be problems once and awhile. If your data is important, it's always best to have a couple of sets of backups.

Did you find this review helpful? Yes No

  • Anonymous
  • 9/14/2012 9:14:39 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week

5 out of 5 eggsGreat drive, but...

This review is from: WD My Passport 500GB USB 3.0 2.5" External Hard Drive WDBKXH5000ABL-NESN Blue

Pros: Performs as a solid state drive should. Light weight. Easy install.

Cons: You will likely have to update firmware to get it to work. I had to update the firmware and do some tinkering to get Mac OS X installed but runs great now!

0 out of 1 people found this review helpful. Did you? Yes No

  • Get R.
  • 9/1/2012 8:46:07 PM
  • Tech Level: Average
  • Ownership: less than 1 day

5 out of 5 eggs awesome

This review is from: WD My Passport 500GB USB 3.0 2.5" External Hard Drive WDBKXH5000ABL-NESN Blue

Pros: Easy to hook up, no power cords or software to mess with.

Cons: None

Other Thoughts: Bought it to expand the memory for my laptop, my iTunes library had my hard drive maxed out. This WD is just what I needed.

Did you find this review helpful? Yes No

Compare Offers from All Sellers

Seller Name & Rating Offer Details  
ICON Loading...

More Buying Options

Are you an E-Blast Insider? Subscribe Newegg e-Blast
PayPal
Shop without retyping payment details. Secure shopping made faster.
Check out with PayPal.

Related Products
hin, metal enclosure with high capacity Ultra fast ...
The ultra portable drive is now smaller, smarter ...
  Features Ideal for: Connecting with your USB ...
Model Brand WD Series My Passport Model WDBBEP0010BRD ...
Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.