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WD My Passport 1.5TB USB 3.0 2.5" Portable Hard Drive WDBY8L0015BBK-NESN

  • Automatic, continuous backup software
  • USB 3.0 and USB 2.0 compatibility
  • No power adapter required
  • 2 year manufacturer warranty

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Western Digital WDBY8L0015BBK-NESN

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details

Customer Reviews of the Western Digital WDBY8L0015BBK-NESN

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Showing 3 of 3 reviews - Clear Filters

  • Anonymous
  • 10/25/2012 1:00:03 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

1 out of 5 eggsDisappointing *Sigh*

This review is from: WD My Passport 1.5TB USB 3.0 2.5" Portable Hard Drive WDBY8L0015BBK-NESN

Pros: Looked cool for being the equivalent of a black box.

Cons: I purchased this drive a bit back and left it sitting in a desk drawer until my new PC was built and I was ready to transfer my data. It worked for about an hour and now it's so slow I can't even browse what's on the drive. My "explorer" window says not responding. When I try to transfer my data to it, it takes about 60 seconds for half megabyte file.

Other Thoughts: I've tried multiple USB ports, powered it off for a while and powered it on. Same results. I suppose I can take it apart and try the HD hoping that the USB connector is defective. I'm extremely annoyed having wasted my time on this product. I only needed it to work a day! Oh, it just asked me to re-format it now.... Thanks for that WD. I'm going to buy External enclosures and Seagate from on. I'd rather burn my money than give it to you. It's the same difference.

Manufacturer Response:

We appreciate your feedback and apologize for any inconvenience you may have experienced with the Western Digital Passport, as this is not the typical experience with the product or provided technical support. If you are experiencing intermittent connection issues, lost connections, or inability to transfer data, we recommend validating the drive’s condition by using our Lifeguard Diagnostics Utility. This utility will thoroughly perform multiple tests on the drive and determine the condition of the drive’s hardware. If the drive returns any errors, this is an indicator the drive may need replacement. You may learn more about our diagnostic tool here:
Should the drive pass all tests, and prove to be in good working condition, we recommend connecting the drive to a different computer to check if the problem still exists, as well as trying a different cable. For troubleshooting purposes, our support team is happy to provide and alternate cable for you.
Should a drive require warranty replacement, we never recommend servicing the unit yourself, but rather contacting us directly via the link below, and we will gladly provide warranty replacement for you.
If there is anything we can further do to assist you, we would appreciate to follow-up with you, and resolve any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: Please indicate within the online case creation or with the first support agent you speak with, that you are responding to a Newegg review, so we route you and your information to the correct team members.

1 out of 5 people found this review helpful. Did you? Yes No

  • Michael M.
  • 7/25/2012 11:18:55 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year

4 out of 5 eggsSolid drive

This review is from: WD My Passport 1.5TB USB 3.0 2.5" Portable Hard Drive WDBY8L0015BBK-NESN

Pros: Good drive with perfectly reasonable performance. It's still spinning disk so you're not going to get full USB 3.0 speeds, but it's definitely better than USB 2 if you have the right ports. This is my third My Passport (upgraded for capacity and speed, not because of HD problems), and after HFS+ formatting, it's a very solid performer with almost no issues so far as a partitioned Time Machine and miscellaneous storage external drive.

Cons: Mac OS X Lion (10.7) doesn't seem to put it to sleep correctly when the system sleeps - it gives an "improperly disconnected drive" error. This is probably an OS issue, not a drive issue, but it's something to be aware of. I'll test Mountain Lion (10.8) soon and report back.

Dropped one star from my rating for lackluster industrial design. Even using the same materials, it could have been done much better.

3 out of 3 people found this review helpful. Did you? Yes No

  • Mr. S.
  • 6/13/2012 7:21:40 AM
  • Tech Level: High
  • Ownership: more than 1 year

5 out of 5 eggsJust works

This review is from: WD My Passport 1.5TB USB 3.0 2.5" Portable Hard Drive WDBY8L0015BBK-NESN

Pros: It just works.

Cons: I should have bought the 2TB at the time.

Other Thoughts: I have it attached to the rear port of a Netgear (formerly Infrant) NV+ NAS drive. I set this up as a backup to the NAS device for super important files like finance, pictures, home movies, etc; should the RAID fail on the NV+ or a failed firmware update. I set up the WD as a backup drive, set up about 20 backup jobs on the NV+, and the WD MyBook has been running for about 18 months. Occasionally, I'll browse to the MyBook through the NV+ network share and use a couple files to make sure the backups are working. Otherwise its been operational for 18 months trait with only a 3 week downtime for an extended vacation.

My only mistake is not buying the 2TB at the time cause I need more storage. I may pick up the 3TB unit since the price has come down quite a bit.

4 out of 4 people found this review helpful. Did you? Yes No

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