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27" Front-Load Washer with 3.7 cu. ft. Capacity, 12 Wash Cycles, 11 Options, Steam Option, SenseClean, TurboWash Technology and Dual LED Display: White27" Front-Load Washer with 3.7 cu. ft. Capacity, 12 Wash Cycles, 11 Options, Steam Option, SenseClean, TurboWash Technology and Dual LED Display: White
Rating: 1/5Might Be A Great Washer But Seller's Freight Agent is Incompetent
Pros: This washer is supposed to replace another LG washer that trashed its bearings after 8 years. We were impressed with the ability of the first LG washer to get clothes clean. It also uses very little water and really spins clothes dry. In that regard, LG front-load washers are great.
Cons: Repairing a bad bearing pack would be 50-70% of the cost of a new washer so we went with a new one. 8 years is not very long for a washer to last a family of 3, but I thought we'd give LG one more shot because we had matching base stands for the original W/D pair.
See below for MAJOR CON/PROBLEM
Other Thoughts: I'm not a crank reviewer. I'm usually pretty generous with my reviews, but Newegg.com's marketplace seller, AJ Madison, has very poor choice in its freight company provider.
First, I was never given a tracking number. It was "****" out on the electronic email receipt. I finally called AJ Madison and they gave me one, along with their trucker's website. I went to the website and it only showed it as being electronically created. After a week I spent 2 days emailing and calling the trucking company. I finally got through and was told, very politely, that my item was sitting there but on a "missing items" list and it was a good thing I called. I am still waiting for a delivery date.
I think this is poor service. I can't recommend any item from AJ Madison that ships via truck.
Buying this item from Newegg.com was a major mistake. I should have bought it from a local big-box or appliance dealer and eaten the sales tax. This is a classic example of someone being "penny-wise and pound-foolish".
I hope others learn from my mistake.
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