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NewAir AC-12000H 12,000 BTU Heat Pump Portable Air Conditioner

  • Cooling / Heating / Fan / Dehumidifying Functions
  • 12,000 Cooling Capacity (BTU)
  • 10.2 E.E.R.
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Experience the best in cooling and heating in one compact, space-saving unit with the NewAir AC-12000H portable air conditioner! This 12,000 BTU room AC effectively works in areas up to 425 square feet and uses eco-friendlier R-410A refrigerant. It offers the same great features found in the popular AC-12000E model but also works as a space heater and has a built-in heat pump. Heat pump technology means you get optimal heating while using less electrical power!

Cools & Heats Up to 425 Square Feet
The NewAir AC-12000H is our best mid-sized portable AC and covers areas up to 425 square feet.

Industry's Best Warranty and Return Policy
The NewAir AC-12000H is protected by the industry's best warranty and return policy. Along with the comprehensive 1-year manufacturer's warranty, this unit ships free both ways and there's no restocking fee if you return the unit.

4-in-1 Technology
The NewAir AC-12000H works as four appliances in one - air conditioner, dehumidifier, heater and fan.

Built-in Heat Pump
Traditional heaters max out at around 5,000 BTUs, but NewAir's exclusive heat pump technology achieves more BTUs while using less energy.

Auto-Evaporative Technology
The NewAir AC-12000H utilizes an auto-evaporative cooling system. Moisture is extracted from the air and used to cool the condenser coils for better cooling and less maintenance.

Eco-Friendly Refrigerant
R-410A is more environmentally-friendly and causes no ozone damage.

No Permanent Installation Required
The AC-12000H does not require permanent installation. The easy-to-install window kit and an extendable exhaust hose (both included) set up in just minutes.

Learn more about the NewAir AC-12000H


Portable Air Conditioner
Chassis Type
Cooling / Heating / Fan / Dehumidifying




Operating Room Size (Approx.)
425 Sq. Ft.
Cooling Capacity (BTU)
Heater Type
Heat Pump
Heating Capacity (BTU)
Room Air Circulation
Air Direction Control
Auto Air Swing
dBA Level
51 dB
Discharge Air


Control Type
Includes Remote Control
Fan Speeds (Cool)
Fan Speeds (Fan)
Fan Speeds (Heat)
Fan Only Option
Low Voltage Start-Up
Energy Save Mode
Fan Speeds
Auto Cool Function
Sleep Mode
24 Hours
Filter Check
Filter Type
Filter Access
Fresh Air/Exhaust Vent
Hose Exhaust
Condensate Drain Spout
Adjustable Change-Over Thermostat
Thermostatic Drain Valve
Water Tank
Water Consumption
Ice Cube Reservoir
Cabinet Louvers
Rear Grille
Mounting Kit

Electrical Ratings

Amps (Cooling)
Watts (Cooling)
Amps (Heating)
Watts (Heating)
Power Supply
115V / 60Hz
Power Cord Length
Plug Type (NEMA)
Energy Star Compliant
UL Listed
CSA Listed
ETL Listed

Dimensions & Weight

Depth (w/ Front)
Depth (w/o Front)
Unit Weight
Window Height (Min./Max.)
Window Width (Min./Max.)
Wall Thickness
Sleeve Height

Additional Information

Sleeve Width

Dimensions & Weight

Sleeve Depth
Sleeve Weight

Manufacturer Warranty

1 year limited

Dimensions & Weight


Quick Info

Customer Reviews of the NewAir AC-12000H

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  • Susan O.
  • 8/15/2013 9:57:53 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year

1 out of 5 eggsDidn't work; $50 s/h for replacement that worked only 1 month

Pros: When it worked, it cooled effectively.

Cons: The first one did not work out of the box. We had to pay $50 s/h to return it under warranty, and they sent us a new one. That one worked for only a month and then the compressor stopped working. Unfortunately, we had stored the first one thru the fall and winter before opening it, so now the 1-yr warranty is up, so they refuse to replace the replacement.

Other Thoughts: It is also very noisy and the plastic piece that goes in the window is cheap.

Did you find this review helpful? Yes No

  • Brett P.
  • 7/19/2013 12:40:42 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsGood AC unit. Dumb window vent

Pros: The A/C unit seems to work pretty good. Cools my bedroom pretty quickly. I don't live in a very hot state (WA) but it does the job well when i need it.

I'd say it's quieter than other ones I've seen/used.

Cons: I don't understand why these manufacturers can't engineer something better than these pieces of plastic that go in the window. Not long enough to fit in my bigger windows. And when I tried to use a small window it had to be cut to fit. It's now permanent in that window. This is really dumb. And one screw to hold the plastic in place? For $500 I couldn't get 2 screws to hold it in place?

Other Thoughts: I really like the unit, just so surprising how poorly engineered the window plastic piece is on almost every A/C unit, this one is no different.

Did you find this review helpful? Yes No

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