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Customer service sucks ...
Pros: It's not bad when it works
Cons: The micro USB port tends to get loose with normal use after a while ... and their customer support sucks ...
Other Thoughts: My Kobo touch broke after 11 months of light use, I emailed Kobo and they promised to send me a replacement one, however, I waited for nearly a week and nothing happened until I contacted them again. When I asked them how I can get the cost shipping back to Kobo reimbursed, they send me a link saying that it's not covered unless I bought their extended warranty, however,
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A great eReader
Pros: - The display is fantastic! The Kobo Touch uses the latest e-ink technology. There is no glare even in direct sunlight.
Cons: - With Borders bankrupt the main brick & mortar company selling these has gone away. However, with everything moving online and the wonderful support offered already this has not been a problem!
Other Thoughts: For just $99 this is a fantastic purchase for reading on the go!
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Pros: Great eReader! I've had mine for about 6 months or so and absolutely love it. I've had no issues with it and the team that's responsible for the software do update the firmware routinely to fix any bugs that have since appeared. Page turns are quick and the touch screen is quite responsive. Battery life will vary with use, but it's at least on par with whatever is currently out there that is using an eInk screen.
Cons: I've had to do a hard reset once after a firmware update where I lost a lot of sensitivity on the touch screen. After the reset, everything was working just fine.
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Not worth the effort
Pros: Very nice e-ink display.
Cons: Very slow, the kobo desktop software is buggy, support is very poor, half the time you'll only get the automated response.
Other Thoughts: After less than 2 month my battery will no longer charge.
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“Great eReader! I've had mine for about 6 months or so and absolutely love it. I've had no issues with it and ...”— SolidMaestro 5/14/2012
“- The display is fantastic! The Kobo Touch uses the latest e-ink technology. There is no glare even in direct sunlight.— John 5/29/2012