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Item#: N82E16828113832

Brother HL-3170CDW 600 x 2400 dpi USB/Wireless Color Laser Printer

  • Up to 23 ppm
  • Up to 600 x 2400 dpi
  • USB, Wireless and Ethernet Compatible
  • Duplex Printing
  • Uses Brother TN-221BK, TN-221C, TN-221M, TN-221Y, TN-225C, TN-225M, TN-225Y toner cartridges

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Brother Hl-3170cdw

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details

Customer Reviews of the Brother Hl-3170cdw

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Showing 32 of 32 reviews - Clear Filters

  • Genevieve P.
  • 1/4/2016 1:04:29 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDéçue!

This review is from: Brother HL-3170CDW 600 x 2400 dpi USB/Wireless Color Laser Printer

Pros: Prix (pour une imprimante laser couleur).

Cons: Après 5 mois d'utilisation, n'imprime plus correctement (traces de toner, ondulation du papier), malgré une utilisation et un nettoyage conforme aux directives du fabricant...

0 out of 3 people found this review helpful. Did you? Yes No

  • William L.
  • 11/18/2015 2:28:56 PM
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsLasted exactly 2 years and one day

This review is from: Brother HL-3170CDW 600 x 2400 dpi USB/Wireless Color Laser Printer

Pros: * Printed a LOT
*Wi-Fi pretty easy to set up.

Cons: * Device tells you toner is empty WAY before it is. However, there are multiple youtube videos telling you how to reset it.

Other Thoughts: This is a solid, color laser printer. We beat it up bad and it lasted just over 2 years. For the new under $200 price- this is tough to beat.

Did you find this review helpful? Yes No

  • Chris P.
  • 10/22/2015 1:29:46 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsUpdate - Door Stop

This review is from: Brother HL-3170CDW 600 x 2400 dpi USB/Wireless Color Laser Printer

Pros: First three times I printed were great.

Cons: Problems: After three times printing I started to receive the following messages "Replace Toner" / "Can't Detect Toner Cartridge" / "Replace Drum". This printer would then have fading black prints with eventually nothing showing up on the page.

Other Thoughts: Just got a call back from Brother Repair location and they stated that Brother actually has a technical bulletin concerning this issue. You would think that after talking to Brother Technical Support not once but, twice about my problem they would have noticed a bulletin detailing the cause and repair.

0 out of 2 people found this review helpful. Did you? Yes No

  • Chris P.
  • 10/20/2015 1:32:53 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsNothing but a Door Stop

This review is from: Brother HL-3170CDW 600 x 2400 dpi USB/Wireless Color Laser Printer

Pros: When it worked. Printed only three times duplex.

Cons: The Brother HL-3170CDW now will not print at all. I still have the original toner cartridges in the machine. I didn't even make to the 1,000 page limit on the original toner cartridges. This product is definitely not worth the money.

Other Thoughts: I have called Brother support regarding the HL-3170CDW and I am still waiting for a work order to be placed with Southwest Business Machines (Glendale, AZ). Brother is moving at a very slow pace, especially for a product that's not even a year old.

0 out of 2 people found this review helpful. Did you? Yes No

  • Chris P.
  • 10/18/2015 8:30:33 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDo Not Buy

This review is from: Brother HL-3170CDW 600 x 2400 dpi USB/Wireless Color Laser Printer

Pros: I am having a tough time thinking of one Pro about this disappointing product.

Cons: I have had nothing but, problems with this printer. I keep getting the error message "Can't find cartridge". I reinstall all of the cartridges. Print results in no black toner even though I just placed a brand new black toner in the printer. I barely use this printer and now I'm getting designs on the paper. When I say barely, I mean printed only three times and having all this trouble.

Other Thoughts: After Canon and HP failed me I thought I would spend the money for a Brother printer. Boy, was I wrong about this purchase.

0 out of 2 people found this review helpful. Did you? Yes No

  • steven B.
  • 9/18/2015 12:59:26 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsPOWER HUNGRY

This review is from: Brother HL-3170CDW 600 x 2400 dpi USB/Wireless Color Laser Printer

Pros: Does a reasonably nice job of printing. easy to live with sound levels while printing. Has done good work for me with little fuss.

Cons: Seems to use ink much faster than spec's would have you to believe.

Other Thoughts: Not stated in description but really, really needs an electrical circuit of its own. POWER HUNGRY, especially during power-up.

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  • Clifford R.
  • 8/2/2015 3:57:19 PM
  • Ownership: more than 1 year
  • Verified Owner

4 out of 5 eggsExcellent warranty support

This review is from: Brother HL-3170CDW 600 x 2400 dpi USB/Wireless Color Laser Printer

Pros: A nice, fast color printer which does duplex and works without needing an attached computer to be turned on. No more mucking around with inkjet cartridges trying to get them unclogged. The warranty was extended 5 months without any hassle to replace the fusion unit.

Cons: Questionable fusion unit. After 17 months the printed paper started coming out "embossed". The coating on the fusion roller was flaking off which caused indentations on the paper. Internet searches show this to be a common problem. Crossing my fingers that the new fusion units are better.

Other Thoughts: Brother had me check the number of pages printed (2500) and extended the warranty without further question. In 2 days, I received a new (refurbished, but looks excellent) printer. I moved over my old cartridges, packed up the old printer shell, and sent it back without any expense.

The opposite of what someone else posted, I find that this printer stays connected to my wireless router always, even when the printer goes to sleep. I also have a B&W HP laser printer that frequently loses the connection (multiple times a day) and I have to recycle power to get it connected again.

I used to be an HP fan, but I got so tired of them not updating the printer drivers every time a new operating system was released. I would have to use some other printer's driver with less function than I initially had. I was hoping (wishfully maybe?) that Brother would be different. At least their excellent warranty response has kept me from moving on to yet another brand.

1 out of 1 people found this review helpful. Did you? Yes No

  • Pradeep S.
  • 7/9/2015 9:20:44 AM
  • Ownership: 1 week to 1 month
  • Verified Owner

2 out of 5 eggsGood as a office aisle printer but not for home

This review is from: Brother HL-3170CDW 600 x 2400 dpi USB/Wireless Color Laser Printer

Pros: 1. Solid built quality
2. Ultra cheap cartridge
3. Easy availability of compatible cartridges
4. Refill friendly
5. Easy to use
4. Straight paper path
5. Stable (physically + network + software)

Cons: 1. Poorest quality prints I have ever seen from a laser printer
2. Prints are grainy
3. Prints are faded even with all relevant settings maxed out
4. Prints are dry and lack any gloss/shine which you would expect from a laser.
5. Prints look like cutout from a old newspaper (weekday not weekend) compared to prints from other color laser printers whose prints would look like cutouts from a glossy color magazine.
6. Too big for a print only function

Other Thoughts: I bought this printer misled by the reviews which portray this as the No. 1 printer you can get.

In hindsight, I think the printer is probably a good fit as an aisle printer in a small office where a lot of employees take prints and just want a legible printout but not necessarily something presentable. So employees get color prints and employers saves a lot of money.

BUT, if you are a home user, you will want some value for your spent money even if its a little costly. That is where this printer fails. Being a home user, I couldn't stand the quality of prints and so returned it.

I would recommend this printer if your usage involves never having to look at the printout yourself but if you want to look at it ever again, or to be looked at by someone your care about, then this printer is not for you.

I finally returned the printer even when it meant paying return shipping and restocking fee. And thats where Newegg's return policy is not the best I have seen in US.

2 out of 5 people found this review helpful. Did you? Yes No

5 out of 5 eggsBest Printer I've Ever Had

This review is from: Brother HL-3170CDW 600 x 2400 dpi USB/Wireless Color Laser Printer

Pros: All I really wanted was a quick and reliable printer that doesn't jam and has a simple paper loading mechanism. This printer is everything I wanted it to be and I would highly recommend it.

I've printed easily 500 pages on it and the print quality is as good as the day I bought it.

Cons: The paper is ever so slightly curled when it comes out. I haven't found it to be a problem. Leaving a document on a flat surface will allow it to flatten out within a few hours.

Definitely not enough of an issue to take an egg away.

Other Thoughts: I haven't tried the wireless printing yet.

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5 out of 5 eggsGreat printer, low cost for color

This review is from: Brother HL-3170CDW 600 x 2400 dpi USB/Wireless Color Laser Printer

Pros: Great quality printing at a low price (especially for a full color laser printer). Wireless and wired ethernet interface for network printing. Nice speed (from a warm or a cold start). Currently using it as a shared WiFi printer at home for 3 computers & 2 tablets (Android) with no issues. Using the PrinterShare app (from Google Play store) on the Android tablets to print.

Cons: The colors can be a little "off" from the actual source printing job (on full color photos). Color calibration helps a lot, but i've noticed that oranges tend to look a little more red than they should. Nothing to complain about in depth, as it's not too bad. I'd rank it as "near photo" quality (on standard or glossy paper). It's good for 99% of average printing. But if you're looking for true photo quality printing, most laser printers will have problems delivering the quality and clarity an ink jet or dye sub printer can deliver on glossy paper. It's good, but you're probably not going to print family photos and frame 'em from this printer.

Other Thoughts: I'm not sure why the other reviewer is complaining about "deep sleep turning off WiFi". My printer goes into deep sleep all the time, and still responds to print jobs over the WiFi. It continues to stay connected to the WiFi network.

3 out of 3 people found this review helpful. Did you? Yes No

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Item#: N82E16828113832
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