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Item#: N82E16883156082

DELL OptiPlex 3020 (462-3548) Desktop PC Intel Core i5 4570 (3.20GHz) 4GB DDR3 500GB HDD Windows 7 Professional 64-Bit

  • Intel Core i5 4570 (3.20GHz)
  • 4GB DDR3 500GB HDD
  • Windows 7 Professional 64-Bit
  • Intel HD Graphics 4600
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Learn more about the DELL 3020 (462-3548)

Quick Info

Warranty

  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year


Customer Reviews of the DELL 3020 (462-3548)

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  • charles k.
  • 8/5/2014 6:08:17 PM
  • Tech Level: Somewhat Low
  • Ownership: 1 month to 1 year

1 out of 5 eggsHorrible

Pros: Seemed like a good PC at a decent price at first.

Cons: HORRIBLE customer service. Terrible interaction with warranty and phone support. Many days of down time because they didn't know how to fix the computer. I ended up hiring an independent computer repair person to fix the problems. I have spent many thousands of dollars on Dell products. I will never spend another penny with Dell. I would never recommend this computer or Dell products to a friend.

Other Thoughts: My recommendation: Stay away from Dell products.

0 out of 2 people found this review helpful. Did you? Yes No

  • joel s.
  • 8/5/2014 10:41:00 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsProprietary power supply and motherboard

Pros: Optiplex are a solid line generally, but...

Cons: This unit has a proprietary power connection on the motherboard. This is unnecessary and Dell should have avoided this technical crippling of the system.

1 out of 2 people found this review helpful. Did you? Yes No

  • Ambyr S.
  • 7/15/2014 2:44:52 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggshappy

Pros: I needed a cheap but fast computer for work and this turned out great. Did the express delivery and it was here literally over night. Was super easy and simple to set up and it was good to go instantly. Works great i have no problems or complaints so far and ive had it for over 3 months now. It even runs dota 2 smoothly for when i wanna take a break from work.

Cons: none.

Other Thoughts: none.

Did you find this review helpful? Yes No

  • Anonymous
  • 6/8/2014 7:42:33 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week

2 out of 5 eggsThis is NOT the solid mid-grade business-class Dell you are looking for...

Pros: 3 Year on-site Dell warranty keeps my customers happy.
Processor is capable.
Looks great.

Cons: ONLY 3 SATA ports on the mobo. There is a place for more, but they cut corners and didn't solder the port on. This is especially bad because you can't have a customer want an internal backup drive, AND 2 DVDRW drives like my customer. I found myself scrambling at the local stores locating a SATA controller card for under $30.

Also the second HDD bay didn't come with the Dell cage adapter. Can't install a secondary HDD properly without it.

I would not have bought this had I know the above two points, and definitely not if I had known about the sub-standard PSU cable. That's right -- the main motherboard power connector is like 8 pins...!?!?

Only 2 slots for RAM. Not a deal breaker, but 16GB is the limit.

Other Thoughts: Since I had to shell out another $30 for more than 3 SATA ports, and will likely be shelling out another $50 for a proprietary PSU in the future, I would have paid $100 more for a better model.

Of course, what is a better model for $600? This was supposed to be the solid mid-range business class Dell...

1 out of 1 people found this review helpful. Did you? Yes No

  • keith h.
  • 5/15/2014 1:33:52 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsdell 3020

Pros: small unit runs well, reasonable price

Cons: main fan is 75% covered by wide sata cable. very poor internal wiring design. RAM slots basically impossible to get to without disassembling power supply

2 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous
  • 5/5/2014 12:53:28 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year

3 out of 5 eggsA decent office workstation with 3 years warranty

Pros: A decent office workstation with 3 years warranty. Windows 7 Pro with 8 Pro license.

Cons: Very cheap construction compare to the Dell 7xxx or 9xxx series. Non-Standard power supply connector. Only 2 DIMM slots. No front USB 3.0 port.

3 out of 3 people found this review helpful. Did you? Yes No

  • Kevin Z.
  • 4/10/2014 8:52:45 AM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsSolid work computer

Pros: Bought to replace older computer running XP. It's fast and quiet and does the job of the computer it replaced. Newegg delivered it quickly and it was a breeze to set up.

Cons: None

Other Thoughts: A card reader would have been nice and maybe a slightly bigger HDD, but maybe that's just me being greedy.

1 out of 1 people found this review helpful. Did you? Yes No

  • Anonymous
  • 3/7/2014 12:53:26 AM
  • Tech Level: Average
  • Ownership: 1 day to 1 week

5 out of 5 eggsGreat PC

Pros: It gets the job DONE, and FAST.

Cons: Does not have onboard FireWire

Other Thoughts: It's great for streaming Internet Radio!

1 out of 1 people found this review helpful. Did you? Yes No

  • Basil I.
  • 3/6/2014 12:26:39 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsUpdate on Warranty Issue

Pros: Recently a question arose about the warranty on these machines because checking the service tag on the public Dell website right now shows only a 1 year warranty.

However, Newegg is absolutely correct: these 3020s DO have the 3 year onsite Dell Pro warranty. I called Dell Warranty support (and got a U.S. rep.) and he looked up the warranty for me on one of the machines I bought, and it IS 3 years.

He told me the website people have been making some "upgrades" and that is probably the source of the errors: they've incorrectly linked to the warranty database for the public-facing website display. He said he would report the problem to the proper department and hopefully they'll fix it.

But bottom line, this machine DOES have a rock solid 3 year Dell warranty!

Cons: Could use a couple more USB ports on the front.

2 out of 2 people found this review helpful. Did you? Yes No

  • Basil I.
  • 3/1/2014 12:40:53 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsGreat PC

Pros: Great PC with great warranty factory warranty. I've bought several.

Also, the newegg price makes this machine one of the best PC deals on the web right now.

BTW, this machine does come with the DVD+-R/W multi burner, though the newegg specs don't mention this one way or the other. (Newegg really needs to fix that part of the description.)

Cons: none.

4 out of 4 people found this review helpful. Did you? Yes No

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