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Item#: N82E16833202012

Polycom 2200-12365-025 SoundPoint IP 331 Phone

  • 2 x RJ-45 10/100Base-TX Fast Ethernet LAN
  • Sub-mini phone Headset
  • Wired VoIP

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  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the POLYCOM 2200-12365-025




Wired VoIP




2 x RJ-45 10/100Base-TX Fast Ethernet LAN

Sub-mini phone Headset
102 x 33 pixel-graphical LCD


Product Type: SoundPoint IP 331 Phone

Phone Lines: 2

Voice Codec:

G.711 u/A

G.729A (Annex B)

Buttons & Keys:

3 context-sensitive “soft” keys

2 line keys with bi-color (red/green) LED

2 feature keys (“Menu” and “Dial”)

4-way navigation key cluster with center “Select” key

2 volume control keys

Dedicated hold key

Dedicated headset key

Dedicated hands-free speakerphone key

Dedicated microphone mute key

Form Factor:



Additional Information:

Full-duplex IEEE 1329 Type 1-compliant speakerphone with Clarity by Polycom acoustic technology

Wave file support for call progress tones

Background noise suppression

Integrated 802.3af PoE support

Acoustic echo cancellation

Hearing Aid Compatibility

Do not Disturb function

Time and date display
Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details

Customer Reviews of the POLYCOM 2200-12365-025

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  • KEVIN J.
  • 5/7/2015 1:32:04 PM
  • Tech Level: High
  • Ownership: more than 1 year

5 out of 5 eggsThese phones are great

Pros: - PoE powered -- no external power supply required (contrary to other reviews)
- Great sound
- Widely compatible with multiple VoIP systems
- Crazy reliable

Cons: - Limited functionality (it's a basic VoIP phone)
- Only 100mbit network connection (limit's attached PC to 100mbit if you use the pass-through port)

Other Thoughts: I have over 100 of these currently in use in my office. In more than 3 years of use, we haven't had a single failure.

Did you find this review helpful? Yes No

  • Tom M.
  • 3/16/2015 10:01:06 AM
  • Tech Level: Somewhat High
  • Ownership: less than 1 day
  • Verified Owner

2 out of 5 eggsNo Power Supply

Pros: It arrived within a week or so!

Cons: Does not include REQUIRED 24vac power supply that instructions show are "optional" depending on region, which is the most ridiculous statement I've ever heard! Make sure you check into this before you order as the power supply is $50 - $150 by itself which makes the phone a "not so great" deal!

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Item#: N82E16833202012
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