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Over-the-head monaural headset with lifter. Range up to 350 feet away for maximum mobility. Offers you a choice of four comfort-tested wearing options to match your personal style. Premium wideband audio quality. One-touch call answer/end, vol +/-, and mute. Adaptive power management system optimizes for range and talk time. Conference in up to three additional CS500 or Savi headsets for enhanced collaboration. Guest headsets can subscribe to a base by simply docking the headset. Use with Electronic Hook Switch Cable or Handset Lifter to remotely answer/end calls.
Plantronics CS510 HL10
This review is from: Plantronics CS510-HL10 84691-11 Headset and HL10 Lifter
Pros: These units work great when the lifter is working. Our users can freely walk around the customer service area and these will continue to pickup a signal from at least 20'. Each of our reps can move from one station to another and sync their headset to another base. Great customer service.
Cons: The lifter arm does not seem to be of commercial quality. We have oriented the phone three different ways, but on heavy call days, the lifter arm seems to overheat and randomly drop the receiver, thus hanging up on the customer, which is bad. We had Plantronics send us replacements, but the issue persisted. We spent $1,800 on these and they just cannot handle the higher call volume.
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