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Item#: 9SIA4P01ZS4030

Foscam FI9821W V2 1-Pack (White) with Heavy Duty 7-Piece Adjustable Bracket, 9dbi Antenna Booster and 10ft Power Extension

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Learn more about the Foscam Fi9821w-bundle-white

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Brand
Foscam
Model
Fi9821w-bundle-white
Color
White

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Customer Reviews of the Foscam Fi9821w-bundle-white

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  • Howard M.
  • 12/23/2013 5:58:43 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month

1 out of 5 eggsJunk! And Horrible Customer Service

This review is from: Foscam FI9821W V2 1-Pack (White) with Heavy Duty 7-Piece Adjustable Bracket, 9dbi Antenna Booster and 10ft Power Extension

Pros: Price

Cons: Everything!

Other Thoughts: Purchased this model through a Groupon deal and it has been nothing but problems. Everyone kept mentioning Foscam fixed all the issues in V1 with V2, but based off my experience they just made it worse. Picture quality is ok as long as there is no light in the room, but as soon as you add light (ie window or room lights) the picture starts flashing weirdly. There is a 5 page thread on their message board regarding this with no response from Foscam. I contacted them multiple times and they wanted me to ship it back (and pay shipping) after complaining it was brand new, they finally paid for shipping. When I finally got my replacement it had the same issue. I contacted Foscam again and they told me I needed to send it back again and specifically mention what the issue is. At this point I ended up returning it to Groupon as it had been a month and I still didn't have a working camera. Don't buy this camera! Foscam used to make good stuff, but they are going down hill quickly.

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  • Colin A.
  • 11/18/2013 5:56:12 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsGood Indoor IP Surveillance Camera

This review is from: Foscam FI9821W V2 1-Pack (White) with Heavy Duty 7-Piece Adjustable Bracket, 9dbi Antenna Booster and 10ft Power Extension

Pros: Built-in completely free dynamic DNS service from Foscam.
Good image quality, you can see some detail and clearly make out faces of people
Excellent infrared night-vision.
SD Card recording for scheduled snapshots or alarm recording
Live Tech Support available (I have not personally used them yet, but my father tells me they did a good job helping him configure his cameras.)
Easy firmware updates
You can focus the camera by twisting the ring around the lens
Options available that allow you to reasonably secure the camera
In this kit you get the default plastic plus a fancier metal bracket. (The metal bracket is cheaply made, but works fine indoors for a lightweight camera like this one.)
This kit includes a 10 ft extension cable for their power supply, which you will likely need if you plan to mount this more than a few feet from an outlet.

Cons: No optical zoom, so you can't sharply see details or read small print more than a short distance away.
The camera can't pivot a full 360 degrees...You can't see directly behind it.
Doesn't like a room of CFL lightbulbs...You see a wierd color "pulsing" from things unless you switch to 50 Hz, and even then it remains slightly.
Limited internal recording options (small clips only, can't set it to automatically move to certain points and record on a schedule.)
Long boot-up time (About 2 mins)

A major con is that since Foscam is a Chinese company, their instruction documents are in somewhat poorly translated English. Many configuration options are not well explained or described, but you can figure out what they do with some quick experimenting. I had to read some parts of the manual a few times to figure out what they meant to say, but eventually I figured it out.

Other Thoughts: I disagree with the other reviews here, which don't actually talk much about the camera itself.

My father has bought two of them, and I have three.

If you want a really high quality webcam for Skype or making YouTube films, this is not for you. If you want to be able to remotely check on something, such as pets while you're out, a baby, or keep track of the house while on vacation, this will work just fine. It's far better than most MJPEG 640x480 cameras. The image quality is very good for an IP remote camera. The H.264 encoding means you must us a web-browser plug-in, or certain phone & tablet apps that can handle it. (The plug-in is quirky and occasionally does crash PC video drivers, but it works.) (For Android devices, Foscam's own viewer app works but is not that great. Use IP Cam Viewer instead.)

As for people never getting their product or arriving DOA, all of my units arrived fast, and were in perfect working order. They come packed securely in their boxes in nice foam trays.

I would recommend them.

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Home > 
Computer Hardware > 
Networking > 
Security & Surveillance > 
CCTV / Analog Cameras > 
Foscam > 
Item#: 9SIA4P01ZS4030
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