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Cooler Master > 
Item#: 9SIA1N83YW9134

Cooler Master SGK-4040-GKCM1-US QuickFire Rapid-i Fully Backlit Tenkeyless Mechanical Gaming Keyboard with Individual Key Lighting Profiles

  • Mechanical Switches
  • Compact and Ergonomic Tenkeyless Form Factor
  • Full White LED Backlight
  • ActivLite Technology
  • Responsive Lighting Effects Upon Keypress
  • Individual Key Lighting Across 4 Profiles

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about QuickFire Rapid-i

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details

Customer Reviews of QuickFire Rapid-i

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Showing 36 of 36 reviews - Clear Filters

  • Anonymous
  • 3/2/2016 8:15:17 AM
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsBacklighting fails over time

This review is from: Cooler Master SGK-4040-GKCM1-US QuickFire Rapid-i Fully Backlit Tenkeyless Mechanical Gaming Keyboard with Individual Key Lighting Profiles

Pros: Nice form factor, quality switches, sturdy build

Cons: I'm down to 27 working backlit keys after about a year. I will say that I have my keyboard hooked to a USB toggle switch to use it between multiple PCs (IOGEAR GUS404). About a third of the time when I toggle the USB switch the keyboard doesn't power on and I have to unplug the cable briefly to reset it (the circuitry in this keyboard to power the lighting apparently doesn't like frequently being power cycled like this - KVM users beware). I'm not sure if this has accelerated the failure of the backlighting, but at the price point, I expected it to be a bit more robust than this. I'm disappointed as the backlighting was one of the main features I wanted.

Other Thoughts: Looks like there is a 2 year warranty period, so at least it looks like I can give that a shot - I expected that I had waited two long (1 year is usually the standard).

Did you find this review helpful? Yes No

  • Raphael W.
  • 12/31/2015 10:31:22 PM

3 out of 5 eggsGreat keyboard, but bad warranty policy

This review is from: Cooler Master SGK-4040-GKCM1-US QuickFire Rapid-i Fully Backlit Tenkeyless Mechanical Gaming Keyboard with Individual Key Lighting Profiles

Pros: - Great typing experience
- Solid build
- Micro usb connector

Cons: After 8 months light weight use, about half of the LEDs are not working, and Cool Master doesn't pay for the RMA shipping. I have seen a lot of people complain about the LED issue, why users are required to pay for the shipping while this is a very common issue to this keyboard.

1 out of 1 people found this review helpful. Did you? Yes No

  • Michael H.
  • 12/26/2015 4:44:04 PM
  • Ownership: more than 1 year
  • Verified Owner

4 out of 5 eggsGreat KB...After RMA

This review is from: Cooler Master SGK-4040-GKCM1-US QuickFire Rapid-i Fully Backlit Tenkeyless Mechanical Gaming Keyboard with Individual Key Lighting Profiles

Pros: Great switches, love the backlighting and color. Doesn't require additional software, no gimmicks.

Cons: - I had to RMA my first one, because many of the LEDs had gone out. I got a revised version that had the problem solved.
- The spacebar has a kind of weird angle to it, that can be uncomfortable.

Did you find this review helpful? Yes No

  • Daniel H.
  • 11/24/2015 10:57:00 PM
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsAlready One light out

This review is from: Cooler Master SGK-4040-GKCM1-US QuickFire Rapid-i Fully Backlit Tenkeyless Mechanical Gaming Keyboard with Individual Key Lighting Profiles

Pros: Firm build

Cons: I have only used it for a couple hours and one led already died. Its the "L" key that died, and during the couple of hours that used it this keyboard i was mainly gaming. So, I barely or didnt use the "L" at all.

Other Thoughts: Very disappointment, it has not even been a day, let alone have a day and a LED already died!

Manufacturer Response:

Hello Daniel H
We apologize for the trouble you are having with the QuickFire Rapid-i

Please contact us through CM Fanzone so we can get you a replacement.

Respectfully,
Nichole
CMUSA Support

Did you find this review helpful? Yes No

  • Anonymous
  • 11/19/2015 11:56:48 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggs

This review is from: Cooler Master SGK-4040-GKCM1-US QuickFire Rapid-i Fully Backlit Tenkeyless Mechanical Gaming Keyboard with Individual Key Lighting Profiles

Pros: This is a comfortable and good looking keyboard

Cons: A bit worried of the quality, mine was brown switch, every key feels different when press it, and 'D' key's light gets defective after a week of use, had to return it.

Other Thoughts: Overall is a very nice keyboard except for the quality

Did you find this review helpful? Yes No

  • Dale N.
  • 8/13/2015 11:03:09 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggseh...it still kinda works

This review is from: Cooler Master SGK-4040-GKCM1-US QuickFire Rapid-i Fully Backlit Tenkeyless Mechanical Gaming Keyboard with Individual Key Lighting Profiles

Pros: size and key noise n feel are great other features all as advertised

Cons: 1/3 of keys don't lite anymore that's a real bummer because the only other con was the 90 degree plug going to left out the back of keyboard which was a small inconvience but the keys starting to burn out in such a short period is a real let down

Manufacturer Response:

Good Morning Dale,

I apologize your keyboard is not working correctly. Can you make sure the USB cables are firmly in place on both ends and test the keyboard and/ or mouse on another USB that is not a USB hub as well as another computer. Does it work in BIOS? Does it work in Windows SAFEMODE? CAn you make sure you have the latest USB Drivers and Motherboard BIOS Firmware? If all else fails you can register your product on our Fanzone for an RMA Request along with your invoice and serial number at the following link.

Regards,
Felinni M.
CMUSA Support
1-888-624-5099

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  • Brian Y.
  • 7/23/2015 9:07:16 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsNice feel, but horrible LEDs

This review is from: Cooler Master SGK-4040-GKCM1-US QuickFire Rapid-i Fully Backlit Tenkeyless Mechanical Gaming Keyboard with Individual Key Lighting Profiles

Pros: Cherry mechanical switches are always nice, and Browns are my favorite. They keyboard also seems to be durable (except for the LEDs) and hefty.

Cons: After a couple months of use, 8 LEDs have gone out. While LED outages do not affect the usability of the keyboard, it sure is annoying to have a spotty keyboard after 10 months of use.

Manufacturer Response:

Good Morning Brian,

I apologize your keyboard is not working correctly. Can you make sure the USB cables are firmly in place on both ends and test the keyboard and/ or mouse on another USB that is not a USB hub as well as another computer. Does it work in BIOS? Does it work in Windows SAFEMODE? CAn you make sure you have the latest USB Drivers and Motherboard BIOS Firmware? If all else fails you can register your product on our Fanzone for an RMA Request along with your invoice and serial number at the following link below.

Regards,
Felinni M.
CMUSA Support
1-888-624-5099

1 out of 1 people found this review helpful. Did you? Yes No

1 out of 5 eggsUnreliable LEDs

This review is from: Cooler Master SGK-4040-GKCM1-US QuickFire Rapid-i Fully Backlit Tenkeyless Mechanical Gaming Keyboard with Individual Key Lighting Profiles

Pros: Cherry brown switches
Heavy Construction

Cons: Bad LED lifespan
Cheap micro USB connector

Other Thoughts: Love my cherry browns, but after six months, I have 3 LED's burnt out. I can't wait to hear how much it'll cost me in shipping to fix CM's horrible LED selection. The micro usb connector is starting to wobble too, but that's just because I have to disconnect and reconnect the keyboard after every fourth reboot.

Manufacturer Response:

Good Morning Jeffrey,

I apologize your keyboard is not working correctly. Can you make sure the USB cables are firmly in place on both ends and test the keyboard and/ or mouse on another USB that is not a USB hub as well as another computer. Does it work in BIOS? Does it work in Windows SAFEMODE? If all else fails you can register your product on our Fanzone for an RMA Request along with your invoice and serial number at the following links below:

Send me a support ticket and reference this New Egg chat to get you a replacement and work on your shipping question.

I look forward to your response.

Regards,
Felinni M.
CMUSA Support
1-888-624-5099

Did you find this review helpful? Yes No

  • Anonymous
  • 6/19/2015 8:00:06 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsBad software, Bad hardware, Bad support

This review is from: Cooler Master SGK-4040-GKCM1-US QuickFire Rapid-i Fully Backlit Tenkeyless Mechanical Gaming Keyboard with Individual Key Lighting Profiles

Pros: Cherry switches are consistently what they are.

Cons: Why Mac users should not buy this keyboard:
-The software to fix bugs (like the keyboard not being recognized at start up) only works from a Windows machine. The keyboard will work on a mac until it doesn't and then you need Windows to fix it.

Why no one should buy this keyboard:
-LEDs going out. 15 have gone out on my keyboard and since then I have found many others reporting the same thing. You are responsible for the shipping to them so the unlucky many get to pay an additional 5 to 10 percent extra.
-Customer service is horrible. My experience over the phone was bad and reading one of their comments from another review they will tell you why your concerns are not their concern.

Other Thoughts: Many other options out there that have better lighting, better compatibility, better customer service, the same Cherry switches, and in the same price range.

Manufacturer Response:

Good Morning Valued Customer,

Although our CM Storm mice and keyboards will work in a MAC OSX environment with the most fundamental features, however it was primarily designed to operate in a Microsoft Windows operating system. With that said we do not have drivers for MAC OSX to operate special keys at this time. an you make sure the USB cables are firmly in place on both ends and test the keyboard and/ or mouse on another USB that is not a USB hub as well as another computer. If all else fails you can register your product on our Fanzone for an RMA Request along with your invoice and serial number at the following link below:

We're here to support you in fact give me a support ticket and reference this New Egg Review to get a proper replacement.

Regards,
Felinni M.
CMUSA Support
1-888-624-5099

1 out of 1 people found this review helpful. Did you? Yes No

  • Matt J.
  • 5/12/2015 6:06:55 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggs

This review is from: Cooler Master SGK-4040-GKCM1-US QuickFire Rapid-i Fully Backlit Tenkeyless Mechanical Gaming Keyboard with Individual Key Lighting Profiles

Pros: Works like a mechanical keyboard should. Responsive, nice tactile sensation, etc.

Cons: Purchased on 4/25/15 and as of 5/12/15 10 different LEDs have gone out. It's not a huge problem but it's annoying. I should have expected as much from the reviews but I figured I'd take a chance.

1 out of 2 people found this review helpful. Did you? Yes No

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Item#: 9SIA1N83YW9134
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