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Item#: 9SIA2KS1142625

Samsung Series 5 Chromebook - 12.1" LED Dispay, 2GB Memory, 16GB SSD, 1.66Ghz Intel Atom, Titan Silver | 500C21-HZ3

  • Intel® ATOM Processor N570 1.66GHz
  • 2GB Memory 16GB SSD
  • WiFi + 3G Connectivity
  • 1280 x 800
  • Chrome OS
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Learn more about the SAMSUNG 500C21-HZ3

Quick Info

Warranty

  • Limited Warranty period (parts): 90 days
  • Limited Warranty period (labor): 90 days


Customer Reviews of the SAMSUNG 500C21-HZ3

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  • Jon G.
  • 5/5/2014 7:30:11 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggs

Pros: Item arrived quickly, unfortunately it was DOA. Return process not nearly as customer friendly as normal NewEgg purchases.

Cons: Clunky return process and customer service for "newegg marketplace" unlikely to re-use.

Other Thoughts: Replacement works & eventually everything was a ok

1 out of 1 people found this review helpful. Did you? Yes No

  • DANIEL S.
  • 4/25/2014 5:59:15 PM
  • Tech Level: Average
  • Ownership: more than 1 year
  • Verified Owner

4 out of 5 eggsProblems fixed

Pros: great price

Cons: had the wrong charger when it came. I was leaving on vacation in a few days and NEEDED the chrome book. Newegg gave me the "this is a market place seller"
AKA not our problem,,,,,but the rep offered to call the seller for me and relay my urgency. The seller called my cell phone and overnighted the correct charger free of charge.

Other Thoughts: Good job new egg, great job Trademark computer.

I have used the unit a lot this week. works perfect, good battery ect.

5 out of 5 people found this review helpful. Did you? Yes No

  • greg e.
  • 4/23/2014 12:57:56 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsNice computer

Pros: Nice hardware, OS is OK. Size is good, display looks nice, keyboard works well. It arrived in original box and was very clean for a refurb, even the battery seems to work well.

Cons: ChromeOS doesn't really do everything I thought it would do. Working with documents offline is not possible with this computer. Serial terminals don't work very well. RDP costs money to get and may not be too much better than the serial terminal.

Other Thoughts: Can't seem to make it boot "normal" operating systems, even in developer mode. Wish Google or Samsung would release a "normal" BIOS for this older laptops. Just can't seem to make this computer do the things I need under ChromeOS where a more generic Linux might work. Haven't wanted to put Ubuntu on it, really need a Redhat derivative like CentOS.

1 out of 4 people found this review helpful. Did you? Yes No

  • Colin B.
  • 3/14/2014 10:21:12 AM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsUnit Received Was Junk

Pros: Good size and screen resolution; boots quickly and seems responsive.

Cons: Its a 3 year-old unit when sold as refurbished..BUT...its not really refurbished and I could never log on.

Other Thoughts: It was never restored to original state as it had a managed version of the operating system--meaning a company owned it and modified to OS. You can't log on and you must re-install the OS BUT after following the procedures on Samsung.com, it can not be re-imaged. Samsung informed me a third-party would have to do that at the customer's cost--about $80 including shipping both ways. I paid twice that so I just tossed it.

5 out of 7 people found this review helpful. Did you? Yes No

  • jay h.
  • 3/4/2014 4:38:42 PM
  • Tech Level: High
  • Ownership: more than 1 year

2 out of 5 eggsNo idea why anyone would buy this.

Pros: Chromebook. It updates, is very useful and although it is 3 years old is still useful. Screen and resolution are decent and the keyboard/touchpad are GREAT.

Cons: Slow outdated and expensive. Better Chromebooks for less money.

Other Thoughts: I have this and the Acer C720, and for $199 the Acer beats the samsung. The acer has bluetooth, hdmi out, USB3, has longer battery life, faster processor, and can play HD video without stuttering. The newer haswell chips in the ACER is a beast! The keyboard and touchpad are better on the Samsung, but not that much better. Get the Acer.

6 out of 6 people found this review helpful. Did you? Yes No

  • Ryan R.
  • 2/27/2014 3:28:47 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsChromebook

Pros: Near instant on, battery life is great especially compared to traditional laptop. This one used mostly for web browsing. Screen is larger than most chromebooks.

Cons: Poorly refurbished, cell modem does not work, full of finger prints and a sticker outline on the lid right out of the box. Modem responds to commands thru the console but will not activate. Not really much of a con probably wouldn't have used it anyway... its locked on verizon since its an original inside US sale.

Other Thoughts: Color is described as Titan Silver but its really a dark graphite almost black.

2 out of 2 people found this review helpful. Did you? Yes No

  • Tao J.
  • 2/20/2014 8:13:17 AM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

3 out of 5 eggsDated by several years

Pros: Good screen, decent performance for web-browing

Cons: Extremely sluggish when viewing videos online leaves very frustrating experience

Other Thoughts: This model is ~ 3 years old so that's ancient in this day/age/industry

3 out of 3 people found this review helpful. Did you? Yes No

  • Frauke A.
  • 2/16/2014 6:33:09 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsUsed

Pros: Easy to use, no big set up required , works great , nice picture, great speed ,
Great for movies pictures videos

Cons: Battery goes quick

Other Thoughts: Computer on the go

1 out of 2 people found this review helpful. Did you? Yes No

  • Joseph M.
  • 2/16/2014 3:00:56 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsChromebook

Pros: The Chromebook worked as expected

Cons: Power adapter went bad while under warranty. The company they use for warranty was not helpful. They wanted me to ship the whole computer with the bad power adapter. It was cheaper for me to buy the power supply f then to spend the money to ship the computer. Do not expect much help when you have a problem.

1 out of 1 people found this review helpful. Did you? Yes No

  • Jake W.
  • 2/16/2014 12:42:59 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat, Love the Chromebooks

Pros: Easy to operate, inexpensive, lightweight

Cons: Not really a con but of course you cannot run Windows Applications.

0 out of 1 people found this review helpful. Did you? Yes No

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Item#: 9SIA2KS1142625
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