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Western Digital Red NAS Hard Drive WD20EFRX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

  • Storage for 1 to 8 bay NAS solutions
  • NASware 2.0
  • 3D Active Balance Plus
  • Longer warranty coverage
  • Need help? We offer premium support
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This product qualifies for the Iron Egg guarantee. We'll match any qualifying competitor's price.
BUY WITH CONFIDENCE
This product qualifies for the Iron Egg guarantee. We'll match any qualifying competitor's price.
BUY WITH CONFIDENCE
This product qualifies for the Iron Egg guarantee. We'll match any qualifying competitor's price.
BUY WITH CONFIDENCE
This product qualifies for the Iron Egg guarantee. We'll match any qualifying competitor's price.
BUY WITH CONFIDENCE
This product qualifies for the Iron Egg guarantee. We'll match any qualifying competitor's price.
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Customer Reviews of the Western Digital WD20EFRX

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Showing 332 of 332 reviews - Clear Filters

  • Joseph L.
  • 1/13/2015 10:38:08 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggs

This review is from: Western Digital Red NAS Hard Drive WD20EFRX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Pros: I bought 6 of these drives in March of '13 for a freenas system I built. They have been running 24/7/365 without an issue. I am more than pleased by these drives

Cons: STILL none

Did you find this review helpful? Yes No

  • Robert D.
  • 1/1/2015 9:44:35 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsEggcellent!

This review is from: Western Digital Red NAS Hard Drive WD20EFRX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Pros: Purchased two of these drives to replace a couple of dead Seagate drives in my NAS. My system recognized them and formatted with no problems at all.

My NAS is setup for backups of various devices, and one portion is allocated for streaming media throughout the network within my house.

These drives have no problem streaming to numerous devices within my network at the same time!

Nice 3 year warranty!

Cons: None at all!

Other Thoughts: These would probably be great to use on a DVR for a surveillance system as well!

Did you find this review helpful? Yes No

  • Christopher B.
  • 12/29/2014 7:11:22 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsHigh rate of failure

This review is from: Western Digital Red NAS Hard Drive WD20EFRX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Pros: Cheap, high capacity drives for (smaller) NAS purposes.

Cons: I have bought 5 of these over the past year and 2 have died within a few months of service on a rarely used 4-drive NAS at a satellite office.

Another positive note is that the warranty process with WD is very streamlined.

Other Thoughts: Buy a few extra for cold spares because the warranty process takes a couple weeks.

I've noticed that the higher the drive capacity the larger the rate of failure. I think 2TB might be the largest I try for a while.

Manufacturer Response:

Dear Christopher,
We appreciate your feedback and apologize for any inconvenience you have experienced. As you have mentioned, we do stand by our warranty policy for the duration of the warranty period and are happy to assist you with your concerns directly, and receive your drives back for further testing and analysis. If we can be of any assistance to you, please contact us by phone or email below and mention your Newegg review.

For additional assistance, please contact us at (855) 559-3733, or via our support website at: https://wdsupport.wdc.com/sfdc/case.aspx

Did you find this review helpful? Yes No

  • Aron W.
  • 12/21/2014 7:23:54 PM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

4 out of 5 eggsGreat for price.

This review is from: Western Digital Red NAS Hard Drive WD20EFRX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Pros: Been using 4 of these in RAID 5 for almost 2yrs in my server. Had one fail in the first month. RMA and no problems since.

Cons: One drive failed.

1 out of 1 people found this review helpful. Did you? Yes No

  • ba p.
  • 12/10/2014 4:05:10 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

2 out of 5 eggsSimply Horrible Drive

This review is from: Western Digital Red NAS Hard Drive WD20EFRX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Pros: Hotswappable drives were easy to change out. duh

Cons: Replaced two WD10EADS Green drives with two of these drives. Took forever to rebuild the Mirrored Raid array. Now when I do a backup using Acronis, it takes 2-3 times longer. All I can think of is that these drives are designed to spin all the time and stay cooler in an NAS. Spec Sheet from Western Digital shows these the 1.0/2.0 to be the same except for the buffer. I don't know but now backups are running 24 hours a day on all my computers instead of overnight. May have to go back to the 1TB drives that were almost full and return these.

Manufacturer Response:

Greetings, we appreciate your feedback and apologize for any inconvenience you may have experienced with the Western Digital Red Drive, as this is not the typical experience with the product. We do recommend for optimal use, to ensure that the enclosure you put these drives in are on our qualified Network Attached Storage (NAS) list located at the following link, and the manufacturer of your NAS device has support for varying types of hard drives, should their device not be on the list.

“WD Red NAS Hard Drives compatibility list”:
http://www.wdc.com/en/products/products.aspx?id=810&wdc_lang=en#Tab2&Tab10

The Red drive series have been created for use in a 24x7 operational environment, which is intended to decrease heat emissions, while running quieter and more efficiently. For this reason, if you are still experiencing any issues and your NAS enclosure is on our qualified list, there could be varying causes relating to your experience. We recommend running either our WINDLG diagnostics software or Macs built-in Disk Utility to check your drives health.

“How to test a drive for problems using Data Lifeguard Diagnostics for Win”:
http://wdc.custhelp.com/app/answers/detail/a_id/940

“How to test a drive for defects or problems on a Mac”:
http://wdc.custhelp.com/app/answers/detail/a_id/866

For additional assistance, please contact us at (855) 559-3733, or via our support website at: https://wdsupport.wdc.com/sfdc/case.aspx

3 out of 3 people found this review helpful. Did you? Yes No

  • Frank S.
  • 12/8/2014 6:40:58 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsNever had a problem

This review is from: Western Digital Red NAS Hard Drive WD20EFRX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Pros: I own 12 of these drives in my home server, love them. of the 12 i only had one come doa and WD doa was an unbelievably easy process.

th

Cons: 1 came doa

1 out of 2 people found this review helpful. Did you? Yes No

  • Jason F.
  • 11/30/2014 8:41:14 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsSo Far So Good

This review is from: Western Digital Red NAS Hard Drive WD20EFRX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Pros: Quiet, I haven't noticed any issues with speed or accessibility yet. This is running in my HTPC that is on about 70% of the hours in any given week. No issues to report

Cons: None.

1 out of 2 people found this review helpful. Did you? Yes No

  • Sheela C.
  • 11/20/2014 4:14:41 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsQuality Issues?

This review is from: Western Digital Red NAS Hard Drive WD20EFRX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Pros: Waiting to find out what the pros. Build issues see cons

Cons: I bought 4 drives for a NAS build, On one of the drives after I inserted a SATA connector and removed it the connector came off leaning exposed pins. I am currently wrestling with Newegg RMA process and Western Digital Warranty process with each pointing to the other.

5 out of 5 people found this review helpful. Did you? Yes No

  • Michael C.
  • 11/3/2014 6:26:35 PM
  • Tech Level: Average
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggs

This review is from: Western Digital Red NAS Hard Drive WD20EFRX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Pros: Used two of these drives in a media server build I put together a year ago. Both drives performed well under 24/7 operation and frequent writes/reads. No issues at all with these drives. I recently upgraded to 4TB WD Red drives and I hope they are just as reliable.

Cons: Can't think of any. These drives did exactly what I needed them to do.

0 out of 1 people found this review helpful. Did you? Yes No

  • George Y.
  • 10/26/2014 10:00:34 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsWestern Digital Red NAS Hard Drive WD20EFRX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

This review is from: Western Digital Red NAS Hard Drive WD20EFRX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Pros: OK for backups and data storage but ONLY if the drive is placed in a sound proof room. For home users - not sure if there are many pros.

Cons: Extremely loud. Was really, really glad it failed after a year's service - so much so, that I haven't attempted to get it repaired or replaced.
When writing to the drive you could hear the drive crank up throughout the whole house.

Other Thoughts: Needs to be quieter and made to higher standards - one year's service is just not enough in my estimation

2 out of 4 people found this review helpful. Did you? Yes No

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