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Item#: N82E16811146096

NZXT Phantom 820 Series CA-PH820-W1 White Steel / Plastic ATX Full Tower Computer Case

  • Steel / Plastic ATX Full Tower
  • 2 x USB 3.0, 4 x USB 2.0, Audio, SD card reader Front Ports
  • 4 External 5.25" Drive Bays
  • 6 Internal 3.5" Drive Bays
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Learn more about the NZXT CA-PH820-W1

Quick Info

Warranty

  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years


Customer Reviews of the NZXT CA-PH820-W1

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  • Steven B.
  • 10/28/2014 9:27:05 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsFantastic Case

This review is from: NZXT Phantom 820 Series CA-PH820-W1 White Steel / Plastic ATX Full Tower Computer Case

Pros: Amazing design, awesome product.

Cons: none

Other Thoughts: The case is my second biggest choice to make when doing a build because it's the thing I have to look at the most and needs to be able to support my equipment.

The phantom 820 is sleek, aesthetically pleasing, extremely spacious and most importantly it is quiet. My old case was loud enough to have my free standing desk mic pick it up, the phantom is so quiet I can have it be the only thing on in a dead quiet room and still can't hear it at all.

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  • Christine D.
  • 8/6/2014 8:18:47 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week

4 out of 5 eggs

This review is from: NZXT Phantom 820 Series CA-PH820-W1 White Steel / Plastic ATX Full Tower Computer Case

Pros: Easy to setup and take apart, more room than I would ever need, and the fans and leds work fine.

Cons: The wheel to change the hue likes to skip back to purple if not careful. For me, it's not an issue

Other Thoughts: Great case for any build to fit in, would definitely recommend for anyone looking for a full tower case

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  • Anonymous
  • 5/31/2014 8:58:24 PM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsA great investment.

This review is from: NZXT Phantom 820 Series CA-PH820-W1 White Steel / Plastic ATX Full Tower Computer Case

Pros: The cosmetic features on this chassis are a sight to behold. This case will please both minimalist and enthusiast builder. The HUE lighting is a big plus, being most cases do not have the color change feature. Mounting space for plenty of aftermarket fans. (10 total, counting push/pull H110 radiator)
Can fit just about any board out there. Bottom HD cage is removable to allow for 3 intake fans. A nice add-on is the inner pivoting mount for a 120 or 140mm fan. 9 expansion slots for whatever you may want to throw at it. Comes apart fairly easy. Fan controller is 15w with 4 channels, each spliced into 3 3-pin fan connectors.

Cons: None as of yet.

1 out of 1 people found this review helpful. Did you? Yes No

  • Geoffrey P.
  • 4/12/2014 7:42:37 AM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsBUYER BEWARE!!!

This review is from: NZXT Phantom 820 Series CA-PH820-W1 White Steel / Plastic ATX Full Tower Computer Case

Pros: cool design, cool lights, lots of room.

Cons: may not work, difficult customer service when trying to resolve issues

Other Thoughts: I am one unhappy customer. I am not sure that I have ever been so disappointed and frustrated by a company. What I went through is unbelievable and disgusting. The lights on my case did not work properly. Whenever I would try to turn them on, most of the time they would just flash and cut of. On very rare occasions I could get them to turn on, but if I pressed the i/o lights button or tried to switch between inside and outside lights, they would cut off again I contacted tech support and had to wait weeks to get a part that didn't even fix the problem. I was sent a hue control knob and buttons. This did not solve the problem. I responded back that this did not work and I had to wait weeks to get a response back using multiple tickets because some of my support tickets were ignored. Then when I finally did get through I had to wait weeks to get another set of parts. This time I was sent another hue control knob and buttons, plus a non functioning fan controller with visible signs of damage. I did not have a problem with my fan controller so I do not know why they sent me one. My problem was with the led lights that refused to work properly. Neither one of these items solved the problem of the lights not working. The part that I needed was the circuit board that the led lights plugged into. They sent me everything except what I needed. I had this case for 3 months without a resolution to the problem. That should not ever have to happen to anybody. Finally frustration took over. I wanted this case badly enough that I just bought another case rather than deal with more incompetence. The good news is that the new case I bought works, but that is still $260 down the drain. If you are like me and absolutely must have this style of case then buy at your own risk but be prepared for some serious shenanigans. If this style of case and case lights is not that important then I would absolutely advise you to steer clear of this case. I cannot ever recommend this, knowing what I went through and I would be happy to never do business with this company again. If you don’t need this, don’t buy it. Others have had problems. I guess I will scrap the original case.

Manufacturer Response:

Dear Customer,

We're truly sorry for the inconvenience you encountered in attempting to get support. If you can contact us directly via phone at 1-800-228-9395 between the hours of 9:30-5:00pm PST M-F, one of our customer serivce representatives would be able to assist you with the issues you encountered with the Phantom 820 unit. Our support team can make sure that you receive the correct pcb for the LED lights in your case. Please allow us to resolve this issue for you!

Sincerely,
NZXT. Support

3 out of 5 people found this review helpful. Did you? Yes No

  • Jeffrey W.
  • 3/2/2014 4:40:34 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsgreat case

This review is from: NZXT Phantom 820 Series CA-PH820-W1 White Steel / Plastic ATX Full Tower Computer Case

Pros: Room to move and push air... gorgeous case w/ built-in fan controller and HUE lighting.

Cons: none

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  • MICHAEL M.
  • 2/28/2014 5:40:55 AM
  • Tech Level: Average
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsThis thing is a giant

This review is from: NZXT Phantom 820 Series CA-PH820-W1 White Steel / Plastic ATX Full Tower Computer Case

Pros: Fell in love with this thing the second I took it out of the box. Theres enough room in this thing to go 4 way sli, an aftermarket cooler, and much more and you'll still have plenty of room to spare. Bought this case to last me multiple builds and I think it'll do just that.

Cons: Only problem I had was the cables for the case came really tangled up and required a LOT of management. Also this thing is really unfriendly towards non-modular psu's (then again though, what cases are friendly towards them?)

1 out of 1 people found this review helpful. Did you? Yes No

  • Cody S.
  • 11/25/2013 9:25:51 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

3 out of 5 eggsLooks great, few complaints.

This review is from: NZXT Phantom 820 Series CA-PH820-W1 White Steel / Plastic ATX Full Tower Computer Case

Pros: Mainly giving this 3 eggs for looks and its size. Plenty of room/airflow and looks really great with custom light wheel. Cable management is fairly good if you take the time to do it. I like the I/O panel light in the rear, very helpful in finding your ports.

Cons: When I received mine the dust filter in the front of the case had come off its bracket and was freely rattling around, I had to tip the case upside down and take the front off to get at it. The side panels are somewhat difficult to take off compared to other cases I've owned, if you're not careful you could scratch the case removing them. Also, not sure if this is supposed to be like this or not, but the front door on mine doesn't seem to close all the way. The side where you open it is not flush with the rest of the front, so the line/curvature of the front panel does not line up. Bothers me a little but not enough to send the whole thing back, especially since it's already together and looking good.

Other Thoughts: Overall I'm happy with the case, regardless of my review and complaints, as most of the flaws are minor.

2 out of 3 people found this review helpful. Did you? Yes No

  • Carl T.
  • 11/17/2013 6:35:55 PM
  • Tech Level: Average
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsBeautiful

This review is from: NZXT Phantom 820 Series CA-PH820-W1 White Steel / Plastic ATX Full Tower Computer Case

Pros: Absolutely beautiful case. I love it :)

Cons: If you have never owned a full tower, be prepared for a shock. this thing is HUGE

1 out of 3 people found this review helpful. Did you? Yes No

  • Christopher R.
  • 7/16/2013 3:49:11 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsOne Seriously Good Case

This review is from: NZXT Phantom 820 Series CA-PH820-W1 White Steel / Plastic ATX Full Tower Computer Case

Pros: So much to say about this case. Four big fans circulate tons of air and are whisper quiet. I chose to plug them in to the fan controller, which works very nicely. It runs off of a Molex and you can set four fan channels, each with up to 3 fans, to one of four speeds or off. The back panel lighting is such a nice feature, and I like the removable hard drive cage (I put the included fastener kit in there).

Aside from the sheer beauty and style of this case, I can’t describe how much the integrated HUE lighting adds to the appearance and appeal. It runs off of the same SATA string that powers my hard drives and I can change it to pretty much any color I want, which is good, because I want a different color pretty much every day. Any liquid cooling setup would look right at home in this case. The appearance matches perfectly to my M65 white mouse (not a coincidence) and the NZXT HALE90 V2 power supply (that’s probably also not a coincidence).

This is a case for your next build, and the next two or three after that.

Cons: I do have a few criticisms of this case. The headphone and microphone jacks are WAY too close to the power button. Also I reset my computer while trying to change the fan speed. I like the little black cover over the USB ports, and it stays in place when nothing’s plugged in, but I would have liked for it to be attached or hinged some way, so that I don’t lose it (it actually looks nice when it’s on). Red, green, or blue HUE colors are very bright and brilliant, but all the other colors are dim and washed out. I believe this is just the nature of the LEDs that are integrated.

It’s nice that this case has 4 UBS 2.0s and a card reader, but I only have 2 headers on my board. The card reader needs work. It doesn't slide in nicely or "click" to lock (I just kind of shove it in), and the door can’t close with a card in, even though the slot on the door makes it look that way. Also, the NZXT hard drive trays are just kind of lame in that they’re soft plastic and aren't really rigid or secure without a 3.5" drive installed.

Other Thoughts: I would have liked if NZXT had put holes in the fastener case, then I could just pop it into an available hard drive tray and not have it slide around. (It still fits, however. I may drill holes in it myself.) The screws probably won’t fall out. Also, the fastener case has a lid that pops open very abruptly, after you pull hard. You need to take care in opening it, lest all your thumbscrews fly all over the floor. The standoffs in this box are only needed for big boards, however, as the 9 required for an ATX motherboard are already installed. None of the annoyances are enough to knock more than half an egg off, though, as it is still an outstanding case.

Rig:
Intel Core i7-4770k
ASUS Z87-Deluxe
2 x 8GB of G.Skill Ripjaws X, 2133 MHz, CL9
(for now) Nvidia GTX 560 Ti reference card
ASUS Xonar DGX
OCZ Vector 256GB
WD Green 3TB
NZXT Phantom 820 White
NZXT HALE90 V2 850W
BenQ XL2420T
Corsair Vengeance M65 FPS mouse

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  • Simranjit B.
  • 6/12/2013 2:56:25 PM
  • Tech Level: High
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggsPerfect case

This review is from: NZXT Phantom 820 Series CA-PH820-W1 White Steel / Plastic ATX Full Tower Computer Case

Pros: I have installed a custom liquid cooling kit in this case and everything fit perfectly.

Cons: None

Did you find this review helpful? Yes No

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Item#: N82E16811146096
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