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Item#: N82E16811352021

Fractal Design Define R4 with Window Black Pearl Silent ATX Mid Tower Case

  • Steel ATX Mid Tower
  • 2 x USB 3.0, 2 x USB 2.0 and Audio I/O front panel ports Front Ports
  • Side Air duct
  • 2 x External 5.25" Drive Bays

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  • Specifications
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  • Reviews

Learn more about the Fractal Design FD-CA-DEF-R4-BL-W

Warranty, Returns, And Additional Information

Customer Reviews of the Fractal Design FD-CA-DEF-R4-BL-W

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  • Daniel H.
  • 4/29/2016 5:37:43 PM
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsGreat Foundation For An Awesome PC

This review is from: Fractal Design Define R4 Blackout Silent ATX Mid Tower Computer Case

Pros: I was surprised with the amount of room I had for all my components even factoring in wiring. There were enough driver bays for me to choose which would would be more efficient for my drives and there was enough access ports to route my cables in. The vents too are good enough that if you don't overclock and do anything heat intensive on the hardware the standard case fans help keep it cool (I especially like the automatic dust covers).

Cons: Only issue I had was with the length of the standard case fan cables. It took some work to get them in the right place on my motherboard. If they were extended maybe 2-3 inches it'd fit just fine.

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  • Anonymous
  • 3/30/2016 11:56:20 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsReceived with Hidden, Major Chassis Manufacturing Defect ... Fractal Design Support slow and of no help

This review is from: Fractal Design Define R4 Blackout Silent ATX Mid Tower Computer Case

Pros: n/a

Cons: QA/QC problems

Other Thoughts: Below is the email chain related to the defect and FD Support Response:

Manufacturing Damaged Define R4 Blackout Case



Customer
S reported 14 days ago

Hello,

Nearing the completion of my build (a relocation from a noisy box) I went to connect the panel facing fan and noticed the dual fan housing was not seated. To correct I removed the front panel and discovered the box had apparently been notably damaged in manufacture, as there was no indication that such damage could have occurred in transit without significant panel plastic damage, which does not exist. The shipping box arrived in generally good condition. The one crack in the panel appears to be from transit jostling that permitted increased flexure due to the damaged frame.

Had I seen the damage before investing all the time in configuring the box, I would have accepted a replacement as a remedy. I do not have interest in redoing the work, and simple replacement of the member and panel front are not viable. At this point I am stuck with a bent up box as the build was basically complete, and as such a refund seems the only equitable remedy.

Please advise.

... Customer







Sean ...
said 12 days ago

Hello ...,
Could you please send us some pictures of the damaged components? Best Regards,
Fractal Design Support





Customer
S said 12 days ago

Hello,

I have again attached the PDF (Newegg_Fractal-Case-Invoice-and-Damage-Imagery_03-16-16.pdf) showing some of the damage on pages 2-4. Not shown is the failure of the affected side’s cover to form a proper seam when closed. The edges of that seam are wide at the top and bottom as the cover reaches the central portion of the bent frame member first.

Regards,
G. Customer






Customer
S said 6 days ago

What is the status of this ticket?




Customer
S said 1 day ago

What is the status of this ticket?







Sean ...
said 36 minutes ago

Hello ...,

Sorry for the delay. We have been doing some maintenance on our Helpdesk and it cause us to not get notifications when some tickets were re-opened.

Unfortunately we are only able to replace user serviceable parts, which is basically anything that can be easily removed with a screwdriver. Since there is damage to the chassis itself the case will have to be returned and replaced by the retailer as we do not keep spare chassis in stock.

Best Regards,
Fractal Design Support



Customer
S said less than a minute ago

That it is not user serviceable component, and not remediable without replacement was acknowledged in my initial note, as well as what I expected as a remedy for receiving a defective product:

"Had I seen the damage before investing all the time in configuring the box, I would have accepted a replacement as a remedy. I do not have interest in redoing the work, and simple replacement of the member and panel front are not viable. At this point I am stuck with a bent up box as the build was basically complete, and as such a refund seems the only equitable remedy."

As clearly stated, "I do not have interest in redoing the work," and "I am stuck with a bent up box." Before writing a tough review about my purchase I was trying to be fair in letting the OEM have the opportunity to make the situation acceptable, but after 2 weeks and multiple interactions that appears to have been for not.

I will be posting this entire thread as my review of the purchased Define R4 Blackout Case.

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  • Raymond D.
  • 2/9/2016 10:17:32 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

3 out of 5 eggsSturdy, well-built, and roomy.

This review is from: Fractal Design Define R4 Blackout Silent ATX Mid Tower Computer Case

Pros: This should last a last lifetime and will never present a problem installing other components.

Cons: The front plastic panel door should be removable. It gets in the way of any optical drives you install, especially if the case sits on a surface that isn't level. When I opened the door it would want to close because of a very slight tilt of the desktop surface. I went through the rather arduous process of removing the door and hinges after it developed a slight rattle from the vibration of the HDDs. The power and reset buttons should have been recessed more. It is too easy to accidentally actuate the power button while using the USB ports or audio connectors.

Other Thoughts: Unless you're using the case to build a system sans optical drives, I would definitely consider removing the front door before installing any components.

0 out of 1 people found this review helpful. Did you? Yes No

  • Felicito S.
  • 11/26/2015 7:38:35 PM
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsFractal Design Define R4 Blackout - 1 year later

This review is from: Fractal Design Define R4 Blackout Silent ATX Mid Tower Computer Case

Pros: -Solid materials and good sound damping.
-Great cable routing options and the ability to take out the extra hard drive cage if I need to.
-Really effective dust filters if setup in positive fan pressure mode. Still gotta clean out the filters and close off other openings, but makes dust cleaning much faster.
-My temps actually improved design the usual caveat of quiet-focus cases. *YMMV in this*

Very important: do take your time when assembling your system into this case. Lots of great wire management opportunities!

Cons: -Does get a bit heavy once you start loading up hard drives.
-No POST speaker for us old school troubleshooters.
-Older design without SSD mounting in the back. The newer series (R5's) have it.
-The front panel can easily taken off by accident. Carry the case from the bottom where the metal is.

Personal opinion:

-Made me realize I had to replace a loud CPU fan LOL.
-Wished the Define S edition existed last year, but that's ok!

Other Thoughts: This was a great upgrade coming from a Corsair 600T, as I wanted a smaller and quieter case. I wanted something classy and modern, but can cool a hotter x58 socket 1366 setup. This did fit the bill and exceeded by expectations.

Caught this on a Flash deal in 2014 and I am glad I took a chance with trying out Fractal Design. Very fast shipping at the time too!

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  • David K.
  • 11/10/2015 10:23:16 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsFractal DD R4 silent

This review is from: Fractal Design Define R4 Blackout Silent ATX Mid Tower Computer Case

Pros: Excellent execution of a near silent pc case design. The sound dampening insulation performs flawlessly. Fractal got this one right. Quiet/silent pc operation is the new trend in DIY and this is definitely one of the cases to consider. It fits mini ITX/full ATX motherboards conveniently with plenty of air/water cooling options. Clean design is just an added feature to a highly functional case.

Cons: This is not a can, but a warning to new fractal design owners. Be careful when detaching the fan insulation panels/installing new fans. I noticed one factory pre-drilled screw hole where a screw had snagged the insulation. It was very minor and my fault for not paying attention. Just be careful when installing/removing panels and fans. Would be a waste of money if the insulation was ruined on a medium priced case designed for sound dampening.

Other Thoughts: This is my first Fractal Design near silent build. I'm extremely happy with the durability of the case and number of cooling options. I have been using Noctua -19db 140mm fans for 3 years and this was the obvious next step...a near silent case. I use the term "near-silent" because technically there is some slight noise associated. But compared to your average 1000+ rpm fan this is silent. Rubber gaskets, special sound dampening insulation, layout, and drive locations are just a few of the great features. Not an advertisement but Fractal makes their own line of fan and water cooling components. It may cost a little more for this case and your choice of cooling options, but if you're looking for a quiet build, this is the way to go. For a little extra you can get the F5, but this was such a great price I couldn't say no.

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  • Michael S.
  • 11/3/2015 12:47:48 PM
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsGreat Case

This review is from: Fractal Design Define R4 Blackout Silent ATX Mid Tower Computer Case

Pros: Just ordered my second one of these to relocate a previous build. These things are well constructed, very quite, with lots of room and configuration options. At the price, I'm not aware of a better case option out there.

Cons: A little on the big side. Not that that is necessarily a bad thing, but some might not like. And it is a box. No round edges (nothing sharp) or design elements. If simple black is not your thing then keep looking.

Other Thoughts: I expect my next build will be in another one of these.

1 out of 1 people found this review helpful. Did you? Yes No

  • Mark T.
  • 11/1/2015 2:25:14 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggs

This review is from: Fractal Design Define R4 Blackout Silent ATX Mid Tower Computer Case

Pros: -Very easy case to work with
-Plenty of space for cable management behind the MB
-Nice finish and quality components
-Quietest PC case I've ever had
-Nice sale price of $69

Cons: -Between this case and my Gigabyte GA-Z170-HD3P motherboard, neither had a POST speaker. I had to hijack a small speaker from an old computer to help diagnose build problems.

Other Thoughts: I was a little worried about having enough air flow with only 2 case fans (1 front and 1 rear), so I added a second 140mm fan to the front of the case.

1 out of 1 people found this review helpful. Did you? Yes No

3 out of 5 eggsGood and bad

This review is from: Fractal Design Define R4 Blackout Silent ATX Mid Tower Computer Case

Pros: Cable management is easy
Drive bays easy to work with
Seems sturdy and is spacious

Cons: They give you a bunch of unlabeled bags of screws, with only one bag having text printed on it to indicate they are for affixing the drive bays, the rest you just guess til you find the right size.
There is a diagram in the manual showing all kinds of parts with no numbering, no labeling, no key to explain what things are like for instance to identify screws etc, obviously most of it is self-explanatory.
There are multiple power lines coming from front of case that have no labels on them so who knows what they might be for. All the important ones have labels on the plug piece.
A number of the screw holes are poorly drilled and hard to work with.
Mobo mounting screws are weak material/quality and one broke off under little pressure leaving it lodged in the socket bolt they give you, luckily it was the last one I was putting in.
Rubber pieces where cables come through fall off easily just pushing cables through and are difficult to get back in place.
Side walls are awkward to slide in place, nothing big but a little annoying compared to other cases I've owned.

Other Thoughts: Overall the case is generally fine, spacious, and functional. This is probably my least favorite case I've built with and the only one were I actually had a list of negatives. It will do the job, you might love certain aspects of it, but I wouldn't go around raving about the quality.

1 out of 4 people found this review helpful. Did you? Yes No

  • Bruce G.
  • 10/25/2015 9:37:00 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsPoorly designed front audio jacks

This review is from: Fractal Design Define R4 Blackout Silent ATX Mid Tower Computer Case

Pros: Well built case with lots of room.

Cons: Poorly designed front audio jacks. Headphone and microphone immediately pop out of front audio jacks.

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  • Jeremiah W.
  • 9/16/2015 3:36:29 PM
  • Ownership: more than 1 year
  • Verified Owner

1 out of 5 eggsPoorly matched and unrefined

This review is from: Fractal Design Define R4 Blackout Silent ATX Mid Tower Computer Case

Pros: Nice Looking. A lot of good Ideas. Nice metal construction within. Nice sound padding.

Cons: The case, screws, and fasteners/hardware were a horrible match for each other. Have had much better installation experiences with lower priced/noname brand cases.

Other Thoughts: Didn't live up to the hype. Too bad, because its a really nice looking case. For the price, was expecting a lot more when it comes to ease of use and installation.

0 out of 3 people found this review helpful. Did you? Yes No

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Item#: N82E16811352021
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