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Poor Warranty Replacement
This review is from: BELKIN 12 ft. OmniView ENTERPRISE Series Dual-Port KVM Cable, USB F1D9401-12
Pros: If you’re going to buy this cable it's because you have a Belkin KVM and don't have a choice.
Cons: I just wanted to warn everyone that Belkin is no longer (easily) taking these cables back under warranty. Which Belkin's warrant was really the only thing that made them worth buying. The company I work for have thousands of these cables and they die or break all the time, for the last 5 years we had no problems getting Belkin to honor their warranty, but at the end of 2012 they removed these part numbers from their support website. You now have to call the support number (which is hidden deep on their site) go though the troubleshooting with a "tech" to get a ticket number then they give you another number to call (and wait on hold again) to get a person that will ask for you to email them proof of purchase. After you email them the proof, then no sooner then 60 days later, a customer service rep will call you to give you a RMA number. At that point you can then ship the cables to them for replacement. The total process took about 3 months and an hour and half on the phone.
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