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This review is from: Keyspan USA-49WG USB 4 Port Serial Adapter
Cons: Causes BSOD with Win-7 64 bit.
Other Thoughts: I have a older Keyspan USB 4 port serial hub that worked great under win-XP. However, Keyspan was purchased by Triplite and Triplite does not offer a WIn-7 driver for the older unit.
Having up graded the PC that needs this device I (begrudgingly) decided to purchased a new TripLite USB 4 port serial hub. That was an expensive solution tp the problem (as this hub is around $100 and competator's products are about 1/2 that) but I wanted a quick solution.
Well, the new unit did come with a win 7 driver - but it is really buggy driver software. With win-7 64bit, if I turn a device on or off that is connected to the hub, the driver causes a BSOD (blue screen of death) fault in windows. If I had shopped more carefully I would have found numerous reports of this problem on the net.
Do not buy this product; it is useless on (at least) win-7 64bit systems.
David, I apologize for the inconvenience you have experienced with your USA-49WG. Please reach out to our Chicago-based Tech Support team at 773.869.1234 (M-F, 7am-6pm CST) so we can troubleshoot your issue and send you a replacement if need be since the USA-49WG comes with a 2-year warranty.
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