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This review is from: SYBA SY-ADA20086 USB 3.0 Type A Male to Type B Male Adapter, Blue Color
Pros: * It worked at first. *Allows the use of longer Standard USB 3.0 cables. * High Throughput Speeds.
Cons: * Stopped Working After a Short Use.
Other Thoughts: I purchased this USB 3.0 Male B to Male A adapter to be able to use longer cables to connect a Vantec Nexstar 3 Enclosure to a computer. The standard cable that came with the enclosure is only approximately 1 meter in length. This adapter allowed me to use other longer USB 3.0 cables that I had without getting specific cables with USB B Male ends.
The adapter worked perfectly for a few day and approximately 6 hours of use to allow me to transfer files at the same rate as the OEM cable arrangement. It then stopped working.
At first, I thought that the drive enclosure had stopped working since the computer did not recognize that a drive had been attached. After going through several attempts to refind the drive using Windows 7 Professional, I started investigating hardware. I changed out the cable connected to the adapter for a couple other USB 3.0 cables and had the same problem. I finally switched back to the OEM cable and the drive was immediately visible on the computer.
I have no idea why the adapter failed. It was under no stress and not mishandled at all. There is nothing in the adapter which is electronic that I know of. It just seems to be a normal pass through that converts one plug type to another.
Needless to say, I cannot recommend this adapter to anyone. At US$7, it isn't worth the postage to ship this adapter back and to try to RMA the device. It worked fine while it lasted and now I will have to find another adapter from a different mfg. and hope that will last.
We have tested a few of our inventory and the results are 100% good so far.
However, we still would like to find out more about this over current issue you been experience. If it is really a design or production issue, we will look into this right away.
Making affordable quality products is our goal. Our engineers will look into this matter. If it is a problem of our production design, we will improve it.
Thank you for purchasing one of our products, and for leaving us your valuable feedback.
We are more than happy to provide all of our customers with a prompt exchange whenever a product becomes defective.
SYBA offers an online RMA form, the user can easily fill out the form and submit it for a quick RMA return and exchange. It is SYBA's policy to answer all customer inquiries within 24 hours (M-F)
Our technical support team is available to help 9am-5pm M-F. Feel free to contact us during those business hours.
Regards, SYBA CST 04302013
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