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WarrantyBeyond any applicable Newegg return policy, this item is warranted independently by the product's Manufacturer or a Third party. Below is a summary provided for convenience only and may not be accurate or current.
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Cons: Very slow 25Gbs from SATA 2 to USB 3, compared to 86Gbs for the same drive directly on SATA2. Does not see SATA 3 disks at all. Have to unlock every disk individually, every time. No way to permanently disable lock. As a result takes couple of minutes to swap disks.
Other Thoughts: buy a SATA 3 dock with USB 3 AND eSATA. This one's a waste money and space.
Did you connect the adapter to a USB 2.0 or USB 3.0 port on your PC? If you have to unlock every disk individually, that tells us something was not setup correctly.
Please contact our technical support. We will go throgh the trouble shooting procedures with you. May be there is a setup we can fix your problem in the Control panel device manager section.
Perhaps there is some details that were overlooked, please contact our support team for more information.
Our technical support team is available to help 9am-5pm M-F. Feel free to contact us during those business hours at firstname.lastname@example.org
Thank you for purchasing one of our products, and for leaving us your valuable feedback. We value all positive and negative feedback.
Regards, SYBA CST 03192013
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