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Great Product and Outstanding Customer Service!
Pros: Product works very well for what I use it for, which is homework and surfing the web. Youtube videos work fine. There is slight choppiness when watching HD video though so do plan on watching blu-rays or mkv movies with this.
Cons: Had an issue with it freezing after extended use when connected to my USB3.0 port. I originially believed it was a defective adapter but determined that there is an issue with my USB3.0 controller in my laptop. I currently have it connected to a USB2.0 port (DO NOT CONNECT IT TO A HUB) and have had no issues.
Other Thoughts: Their customer service surpassed my expectations. When I initially contacted Koutech about my the adapter issue, they were going to send me a free replacement. I guess I was expecting them to tell me I had to pay to return the original adapter first and then wait for a replacement. This was not the case. If you like great products with even better customer service, then go with them!
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“Product works very well for what I use it for, which is homework and surfing the web. Youtube videos work fine. There is ...”— 9/28/2012