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StarTech MDP2HD4KSW Mini DisplayPort™ to HDMI® 4K Audio / Video Converter – mDP 1.2 to HDMI Active Adapter for Mac Book Pro® / Mac Book Air® – 4K @ 30 Hz - White

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Overview
Specifications
Warranty & Returns
Reviews
Q&A

Learn more about the STARTECH MDP2HD4KSW

Model

Brand: StarTech

Model: MDP2HD4KSW

Details

Type: Mini DP to HDMI

Color: White

Cable Length: 5.9"

Specifications: Industry Standards:
DPCP (DisplayPort Content Protection)
HDCP (High Definition Content Protection)
DisplayPort 1.2
HDMI 1.4

Maximum Digital Resolutions: 4K x 2K @ 30 Hz

Supported Resolutions:
4k x 2K (Ultra HD)
1920x1200
1920x1080 (1080p)
1280x720 (720p)

Wide Screen Supported: Yes

Audio Specifications: 7.1 surround sound

Connectors

Connector A: 1 - DisplayPort (20 pin) Male

Connector B: 1 - HDMI (19 pin) Female

Audio: Yes

Features

Features: Connect an HDMI Display to a Single Mode Mini DisplayPort video source

Compatible with Mini DisplayPort-enabled computer systems such as MacBook Pro / Air and HDMI-enabled Televisions monitors and projectors

Mini DisplayPort 1.2 to HDMI / Mini DisplayPort to HDMI Active Adapter Converter

Mini DisplayPort to HDMI 4K Converter / mDP to HDMI / mDP 1.2 to HDMI converter / 4K mDP to HDMI

Dimensions & Weight

Weight: 0.01

Warranty, Returns, And Additional Information

Warranty
Limited Warranty period (parts): Lifetime
Limited Warranty period (labor): Lifetime
Read full details

Manufacturer Contact Info
Manufacturer Product Page|
Website: http://www.startech.com|
Support Phone: 1-800-265-1844
Support Email: support@startech.com|
Support Website|
View other products from STARTECH

Customer Reviews of the STARTECH MDP2HD4KSW

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Filter Results Last 2 Weeks (0) Last 6 Months (0) All Reviews (1) 0% (0) 0% (0) 0% (0) 100% (1) 0% (0) Verified Owners Video Reviews Mfr. Responses keyword Go
John O. 3/25/2015 12:24:18 PM Ownership: 3/5 Verified Owner	Rating: 2/5Intermittent This review is from: StarTech MDP2HD4KSW Mini DisplayPort™ to HDMI® 4K Audio / Video Converter – mDP 1.2 to HDMI Active Adapter for Mac Book Pro® / Mac Book Air® – 4K @ 30 Hz - White Pros: Compact (for laptop use), active adapter, and latest specs. Cons: Mini-DP side of the adapter is loose in the new laptop's socket. Other Thoughts: The first symptom of a loose connection was loss of audio. Wiggling the connector usually kills the video, too, but then brings back both audio and video. The laptop is only a little older than this adapter. Manufacturer Response: Hello John, Thank you for leaving feedback on our MDP2HD4KSW video adapter, and we apologize for the inconvenience you have experienced. Quality and customer satisfaction are very important to us at StarTech.com, and we take matters like this seriously. While it does not happen often, it is possible that the adapter you received has a faulty connector. Just to rule out other factors, please try the following steps, if you have not already: 1. Test with a different Mini DisplayPort equipped source device to see if the connector issue presents itself. 2. Try utilizing another cable with your laptop to see if a similar issue occurs. If you have done the above and the problem only occurs with the MDP2HD4KSW, please get in touch with us and reference case # 303-210776. This adapter comes with a 2 year warranty, and we will be glad to assist you with getting a replacement. We are also interested to know the model of your laptop, as we would like to pass this information to our product team. Please contact us via the signature link below. You may also respond here and we will be sure to follow up with you! Thank You, Customer Support StarTech.com http://www.startech.com/techsupport Did you find this review helpful? Thanks for the valuable feedback you provided!

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Verified Owners
Video Reviews
Mfr. Responses

John O.
3/25/2015 12:24:18 PM
Ownership: 3/5
Verified Owner

Rating: 2/5Intermittent

Pros: Compact (for laptop use), active adapter, and latest specs.

Cons: Mini-DP side of the adapter is loose in the new laptop's socket.

Other Thoughts: The first symptom of a loose connection was loss of audio. Wiggling the connector usually kills the video, too, but then brings back both audio and video. The laptop is only a little older than this adapter.

Manufacturer Response:
Hello John,

Thank you for leaving feedback on our MDP2HD4KSW video adapter, and we apologize for the inconvenience you have experienced. Quality and customer satisfaction are very important to us at StarTech.com, and we take matters like this seriously.

While it does not happen often, it is possible that the adapter you received has a faulty connector. Just to rule out other factors, please try the following steps, if you have not already:

1. Test with a different Mini DisplayPort equipped source device to see if the connector issue presents itself.
2. Try utilizing another cable with your laptop to see if a similar issue occurs.

If you have done the above and the problem only occurs with the MDP2HD4KSW, please get in touch with us and reference case # 303-210776. This adapter comes with a 2 year warranty, and we will be glad to assist you with getting a replacement.

We are also interested to know the model of your laptop, as we would like to pass this information to our product team.

Please contact us via the signature link below. You may also respond here and we will be sure to follow up with you!

Thank You,

Customer Support
StarTech.com
http://www.startech.com/techsupport

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StarTech MDP2HD4KSW Mini DisplayPort™ to HDMI® 4K Audio / Video Converter – mDP 1.2 to HDMI Active Adapter for Mac Book Pro® / Mac Book Air® – 4K @ 30 Hz - White

Learn more about the STARTECH MDP2HD4KSW

Model

Details

Connectors

Features

Dimensions & Weight

Customer Reviews of the STARTECH MDP2HD4KSW

Do you own this product? Write a Review

Filter Results

Rating: 2/5Intermittent

Compare Offers from All Sellers Purchases from these Sellers are generally covered under our Newegg Marketplace Guarantee.

Send It As A Gift!

Newegg’s gift-wrap service is the ideal solution for making your gift special! Select your item as a gift, then add your message. Your gift will also be discreet with no prices being included on the packing slip.

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